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Patient Access Jobs in Decatur, GA (NOW HIRING)

Resurgens Orthopaedics

Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

Patient Access Rep Job Details Job Type Full-time Atlanta, GA • Front Office Ops Description Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners ...

Resurgens Orthopaedics

Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

Patient Access Rep Job Details Job Type Full-time Atlanta, GA • Front Office Ops Description Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners ...

Resurgens Orthopaedics

Patient Access Rep

Atlanta, GA

$16.50 - $21.25/hr

Description Patient Access Rep Job Details Job Type Full-time Atlanta, GA Front Office Ops Description Join a leading musculoskeletal care network through our partnership with United Musculoskeletal ...

usrs2

Supervisor, Patient Access

Atlanta, GA · Hybrid

The PACE (Patient Access Call Center of Excellence) Supervisor is responsible for supervising and mentoring the PACE Patient Access Representative and Team Leads. This position is critical to Lumexa ...

MedCura Health

Patient Access Representative

Atlanta, GA · On-site

$16 - $22/hr

Overview We are seeking a Patient Access Representative to support front-desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ...

New

Emory Healthcare

Patient Access Rep II

Decatur, GA

$16.75 - $21.50/hr

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient ...

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See Decatur, GA salary details

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How much do patient access jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient access in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What does a patient access employee do?

A patient access employee is responsible for greeting patients, verifying insurance information, collecting co-pays, and scheduling appointments. They serve as the first point of contact in healthcare settings and often use electronic health record systems to manage patient information efficiently.

What are some common challenges faced by patient access professionals, and how can they be managed?

Patient Access professionals often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and ensuring accuracy in data entry under time constraints. Effective communication skills and attention to detail are essential to prevent billing errors and maintain patient satisfaction. Many organizations provide ongoing training and support, and working collaboratively with clinical and billing teams can help address issues quickly. Adapting to changing healthcare regulations and technology updates is also crucial for success in this role.

What is a patient access representative?

Patient access jobs include positions such as patient access representative, patient access specialist, patient access manager, access supervisor, and patient access coordinator. These jobs are found in a variety of medical facilities, such as a hospital or assisted living center, and involve the administration and management of healthcare access for customers. Specific duties vary depending on the position, but your responsibilities typically include the admission, intake, and registration of new patients or those returning to a hospital or medical facility. You may also handle the financial aspects of patient access services, such as verifying benefits, providing patients with information about different health care options, and offering financial counseling.

Is patient access a good career?

Patient access is a viable healthcare career that involves coordinating patient appointments, verifying insurance, and managing medical records. It often requires strong communication skills, attention to detail, and familiarity with healthcare systems and electronic health records. The role can offer stable employment and opportunities for advancement within healthcare organizations.
More about Patient Access jobs
What are the most commonly searched types of Patient Access jobs in Decatur, GA? The most popular types of Patient Access jobs in Decatur, GA are:
What are popular job titles related to Patient Access jobs in Decatur, GA? For Patient Access jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Access jobs in Decatur, GA look for? The top searched job categories for Patient Access jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access jobs? Cities near Decatur, GA with the most Patient Access job openings:
Patient Access jobs near you
Infographic showing various Patient Access job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,679 per year, or $18.6 per hour.

Patient Access Rep

Resurgens Orthopaedics

Atlanta, GA • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Patient Access Rep
Job Details
Job Type
Full-time
Atlanta, GA • Front Office Ops
Description
Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP) , supporting Resurgens , a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.
Why UMP?
UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission-delivering high-quality spine care in a thriving clinical environment.
About Resurgens Orthopaedics
Resurgens is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients' quality of life. As part of this team, you'll work alongside top spine specialists in a supportive and forward-thinking practice.
Help us bring exceptional orthopedic care to the communities of Atlanta-where your expertise can truly make a difference.
Benefits:
  • Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP): Employer-paid support for life's challenges
  • Generous Paid Time Off:
    • Up to 4 weeks of PTO starting out. (Increases with tenure)
    • 7 paid holidays + 2 floating holidays

Position Overview
The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.
Essential Functions
  • Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
  • Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
  • Effectively collecting patient co pays for their visit or collecting patient balance as needed.
  • Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
  • Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
  • Covers co-workers and cross trains as necessary to meet the needs of the clinic.

Other:
  • Assist team members as needed.
  • Other duties as assigned.

Requirements
Requirements
Knowledge/Skills Abilities Required
  • High School Diploma or GED required.
  • 2 Years of medical office or customer service experience preferred.
  • Excellent computer/10-key skills.
  • Knowledge with Word and Excel systems.
  • Excellent interpersonal communication skills and customer service skills.
  • Ability to maintain quality control standards.
  • Ability to meet deadlines.
  • Knowledge of EHR system is a plus.
  • Type at least 40 WPM.
  • Ability to multi-task and prioritize.
  • Ability to remain calm under pressure.
  • Ability to maintain quality control standards.
  • Knowledge of HIPAA and OSHA requirements.

Physical and/or Mental RequirementsThe physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must work well under pressure
  • Must be able to read, understand and follow oral and written instruction.
  • Ability to communicate via telephone and written word to give and receive information to and from patients and coworkers.
  • Ability to move about a clinic setting.

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