ZipRecruiter

Log In

1

Patient Access Service Representative Jobs in Rochester, NY

Imh

Patient Service Representative OB/GYN PRN

Pavilion, NY · On-site

$19.29 - $25.61/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ...

Rochester Regional Health

Access Associate

Pittsford, NY · On-site

$17.85 - $20/hr

... service-oriented manner, interviews patients and/or their representative to collect required ... Interviewing the patient and/or their representative for necessary information and completing the ...

New

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Interviewing the patient and/or their representative for necessary information and completing the ... Identification of services where no payment source has been identified to be followed up by ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY In a customer service-oriented manner, interviews patients and/or their representative to ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... service oriented manner, interviews patients and/or their representative to collect required ... Interviewing the patient and/or their representative for necessary information and completing the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Interviewing the patient and/or their representative for necessary information and completing the ... Identification of services where no payment source has been identified to be followed up by ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Nursing Support Services LOCATION: Unity Hospital - 1555 Long Pond Road Rochester, NY 14626 ... Interviewing the patient and/or their representative for necessary information and completing the ...

Rochester Regional Health

Access Associate

Irondequoit, NY · On-site

$17.85 - $20/hr

... service-oriented manner, interviews patients and/or their representative to collect required ... Interviewing the patient and/or their representative for necessary information and completing the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Interviewing the patient and/or their representative for necessary information and completing the ... Identification of services where no payment source has been identified to be followed up by ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Interviewing the patient and/or their representative for necessary information and completing the ... Identification of services where no payment source has been identified to be followed up by ...

previous page

Showing results 41-60

All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Rochester, NY

Patient Access Service Representative information

See Rochester, NY salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient access service representative in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Rochester, NY? For Patient Access Service Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Rochester, NY look for? The top searched job categories for Patient Access Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Access Service Representative jobs? Cities near Rochester, NY with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you

Access Specialist I- Main Campus- Full Time

Dayton Children's Hospital

Pavilion, NY • On-site

Full-time

Posted 9 days ago

Dayton Children's Hospital rating

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

344th of 1,055 rated hospitals

Job description

Facility:Dayton Children's - Main CampusDepartment:Patient Access - Main CampusSchedule:Full timeHours:40Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details:

Shift

  • Monday- Friday
  • Varied hours between 8am-4:30pm/9:30am-6pm
  • Every 10th Saturday rotation
  • Will work at Main campus, Child Health Pavilion and the Hope Center.
  • Holiday rotation

Education

  • High school diploma or GED required


Experience

  • Customer service (front desk/patient facing)
  • Healthcare (preferred)

What Dayton Children's Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply