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Patient Access Service Representative Jobs in Baton Rouge, LA

Ochsner Health

Patient Access Rep

Baton Rouge, LA · On-site

$16.50 - $21/hr

Responsible for point-of-service collections, face-to-face patient interactions related to ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ochsner Health

Patient Access Rep

Baton Rouge, LA · On-site

$16.50 - $21/hr

Responsible for point-of-service collections, face-to-face patient interactions related to ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Imh

Patient Access Acute Representative

New Roads, LA

$18.85 - $25.61/hr

A Patient Access Registrations Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain ...

Imh

Patient Access Acute Representative

New Roads, LA

$18.85 - $25.61/hr

A Patient Access Registrations Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient access service representative in Baton Rouge, LA is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Baton Rouge, LA? For Patient Access Service Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Baton Rouge, LA look for? The top searched job categories for Patient Access Service Representative jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Patient Access Service Representative jobs? Cities near Baton Rouge, LA with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,682 per year, or $16.7 per hour.

Patient Access Representative

Mary Bird Perkins Cancer Center

Baton Rouge, LA • On-site

$13.50 - $17.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Mary Bird Perkins Cancer Center rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.
Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.
Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
SCOPE: Responsible for registration and registration of patients, as well as scheduling, collections & authorizations. Functions in a comprehensive patient access role to include duties of both a PFC and a receptionist for the clinic. The employee shall demonstrate the ability to provide customer-focused service with all individuals internal and external to the clinic as well as maintain a positive work relationship with other members of the clinic staff and access team to facilitate clinical and financial patient care.
FUNCTIONS:
1. Reception of patients to include arriving patient, collecting co-pay and deductibles due at time of service and verify authorization is obtained if applicable. Managing incoming calls to the centers
2. Scheduling. Schedules appointments, including follow-ups, diagnostics, treatments, and patient access. Coordinates scheduling patients to outside physicians and from outside physicians, ensuring that a valid authorization is obtained before scheduled services.
3. Pre-Registration and registration of patients. Verification of demographics and insurance for patients; collecting payment at time of service including completion of forms to maintain compliance. Responsible for communicating with clinical staff to ensure no authorizations are missed
4. Working as a patient financial counselor as needed by advising patients of programs that we offer and directing the patient to the appropriate party such as the financial navigator for assistance.
5. Other duties as assigned by manager
QUALIFICATIONS:
High School Diploma or GED.
Minimum of 3 years' experience in medical office required.
Knowledge of insurance benefits, authorization process and contracting also required.
Must be able to work independently, possess strong organizational and communication skills and to adhere to established goals and deadlines.
ICD-9/10 and CPT coding a plus.
Medicare, Medicaid and private-payer practices and regulations.

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