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How much do patient services assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient services assistant in Baton Rouge, LA is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $19.33 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Baton Rouge, LA?

The most popular types of Patient Services jobs in Baton Rouge, LA are:

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For Patient Services Assistant jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Patient Services Assistant jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Patient Services Assistant jobs?

Cities near Baton Rouge, LA with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,110 per year, or $16.4 per hour.

Customer Services Rep - Patient Financial Services-PRN

Job Patient Care Associate - MACU AM Baton Rouge General in Baton Rouge, Louisiana

Baton Rouge, LA • On-site

$14 - $19/hr

Per diem

PTO

Posted 9 days ago

Job description

Be the friendly voice and organized heart of patient services. Join our customer care team today!

What We're Looking For:

Previous experience in the medical field preferred

High School Diploma or GED preferred

Strong customer service orientation with professional phone etiquette

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Solid organizational skills and attention to detail

Basic computer skills preferred

Knowledge of patient privacy standards and safety practices

Why You'll Love Working With Us:

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

A comprehensive benefits program for you and your family.

Professional development and support.

Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.

We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

Check out our employee perks here!

What You Will Do:

Provide excellent service to customers and patients by processing orders, arranging services, and offering responsive support. Coordinate with internal teams to ensure timely scheduling and follow-up, and provide equipment education and support as needed.

Accurately complete patient data entry and file management within 48 hours of service

Answer incoming calls promptly and handle financial arrangements and patient payments as appropriate

Schedule services efficiently to meet patient needs and generate service tickets within expected timeframes

Resolve customer concerns and schedule follow-ups to ensure satisfaction and continuity of care

Assist showroom visitors with professionalism and maintain a neat, welcoming space

Provide product education and assist with Medicare qualification information

Train patients on proper equipment use and document education provided

Communicate effectively with the customer service manager and support store operations

Attend required in-services and complete assigned projects accurately and on time

Perform all other duties as assigned

What Sets BRG Apart:

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your

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