Standardized Patient Jobs in Baton Rouge, LA (NOW HIRING)

JOB PURPOSE OR MISSION: To safely transport patients. Job is performed appropriately for the age population served, as defined in the department's scope of service.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:
Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
Takes initiative in living our Everyday Excellence values and vital signs.
Takes initiative in identifying customer needs before the customer asks.
Participates in teamwork willingly and with enthusiasm.
Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS
Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
Maintains accurate and reliable patient/organizational records.
Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS
Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS
Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
Initiates or redesigns to continuously improve work processes.
Contributes ideas and suggestions to improve approaches to work processes.
Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS
Effectively manages time and resources
Makes conscious effort to effectively utilize the resources of the organization - material, human, and financial.
Consistently looks for and uses resource saving processes.

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS
Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
Employee proactively reports errors, potential errors, injuries or potential injuries.
Employee demonstrates departmental specific patient and employee safety standards at all times.
Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Transports patients to and from assigned locations.

PERFORMANCE STANDARDS:
Identifies self to staff on unit; retrieves patient charts/notes as needed.
Transfer patient from bed to stretcher or wheel chair following proper infection control and body mechanic procedures. Properly drapes/ covers patient. Request assistance from patient care staff as needed.
Transports patient to destinations, following all BRGMC rules and procedures.
Notifies patient care staff on receiving unit of patient's arrival.
Transfers patient from stretcher, or wheel chair to bed etc., following proper infection control and body mechanic procedures. Ensures call button, phone, T.V. controls etc, are within patients reach. If appropriate all patient safety needs are complete before leaving the room.
Reports immediate completion of assignments using hand held device, accurately logs all transports per departmental practice and policy.

2. Maintains cleanliness and serviceability of transport equipment.

PERFORMANCE STANDARDS
Cleans stretchers, wheelchairs, etc. according to established Infection Prevention guidelines.
Reports repair needs upon discovery. Removes damaged / unsafe equipment from use.
Checks quantity gauges and exchanges oxygen tanks, regulators, racks, etc. as needed.
Disposes of soiled linen properly after each patient transport.
Returns all equipment to proper location at end of shift.
3. Performs all other duties as required.

PERFORMANCE STANDARDS
Provides lifting services to patient care staff as required.
Attends all required meetings and in-services.
Delivers mail, packages, medical records, medical equipment, etc., as requested.
Performs other and/or more complete duties as assigned by supervisor, within scope of individual ability and knowledge.
Responsible for moving unused beds, stretchers, wheel chairs and other medical equipment from the hallways and other unauthorized area, as needed.
Demonstrates courtesy and caring to patients and their families, physicians, all hospital staff, and the community.
Takes initiative in identifying customer needs before these are requested by customers.
Engages in teamwork willingly and enthusiastically.
Demonstrates respect for the dignity and privacy needs of the customer through personal action and attention to the environment of care.
Keeps customers informed, answers customer questions and anticipates information needs of customers.

EXPERIENCE REQUIREMENTS
Prior experience in hospital setting preferred.

EDUCATIONAL REQUIREMENTS
High School Diploma or GED preferred.

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Ability to lift, carry and transport patients of various body weights.
Ability to understand and carry out instructions.
Dependable and motivated to complete duties without constant supervision.
Ability to interact appropriately with a diverse population of customers.

HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to job / position including but not limited to: medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, information related to patient location, religious beliefs and/or public health records, medical records related to quality/data, patient financial information and/or 3rd party billing, and/or patient-related complaints.

SAFETY REQUIREMENTS:
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, validates, and transports patients, monitors clinical alarms, and displays proper use and storage of cleaning chemicals.