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Standardized Patient Jobs in Baton Rouge, LA (NOW HIRING)

Patient Access Coordinator

Baton Rouge, LA · On-site

$13.25 - $16.75/hr

Description Creating Exceptional First Impressions for Every Patient What We're Looking For: • ... ethical standards. • Ability to manage time and resources effectively, with a focus on cost ...

Patient Access Rep

Baton Rouge, LA · On-site

$15 - $19.25/hr

Contribute to a seamless patient experience by ensuring efficient phone operations and communication standards. What Makes You a Great Match * High school diploma preferred with experience using a ...

The Manager of Patient Access oversees the hospital's patient registration, admissions, and ... Performs random samples of team members work to ensure adherence to standards. Ensures that Account ...

Showing results 21-40

Standardized Patient information

See Baton Rouge, LA salary details

$9

$18

$27

How much do standardized patient jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for standardized patient in Baton Rouge, LA is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.38 per hour, depending on experience, location, and employer.

What is a standardized patient?

Standardized patients are individuals trained to accurately and consistently portray real patients during medical training scenarios. They help medical students and professionals practice and assess clinical skills, communication, and bedside manner in a controlled environment. By simulating various medical conditions and scenarios, standardized patients provide valuable feedback and contribute to improving healthcare education and patient outcomes.

What does a standardized patient do?

As a standardized patient, or SP, you portray a simulated patient to help educate medical students as they learn the skills necessary for advancing in the health care field. As an SP, your responsibilities include assisting students with testing and training, accurately portraying case facts, mimicking patient personalities, and participating in interviews and assessments. You may also need to walk, stand, sit, or lie down for long periods, as well as memorize information rapidly and exercise confidentiality about protected patient information. Standardized patients are often videotaped, appear in educational videos, and help grade students after interacting with them during a test.

What are the key skills and qualifications needed to thrive as a standardized patient, and why are they important?

To thrive as a Standardized Patient, you need strong memorization, observation, and communication skills, along with the ability to consistently portray specific medical cases or symptoms. Familiarity with simulation software and comfort working in clinical or educational environments are common requirements, although formal certifications are not always necessary. Reliability, professionalism, and the ability to provide constructive feedback make someone stand out in this role. These skills ensure accurate medical training scenarios, helping healthcare learners develop essential clinical and interpersonal skills safely.

What does a typical session look like for a standardized patient, and how should I prepare?

As a Standardized Patient (SP), you will participate in simulated clinical encounters, portraying specific patient cases for medical students or healthcare professionals. A typical session involves reviewing the case script, memorizing key symptoms and medical history, and interacting with learners while providing consistent, realistic feedback. Preparation includes studying the provided materials, understanding the scenario's objectives, and sometimes practicing physical exam components. Sessions may vary in length and often involve working closely with educators and other SPs in a supportive, collaborative environment.

What is the difference between Standardized Patient vs Medical Actor?

AspectStandardized PatientMedical Actor
CredentialsOften no formal certification, but training in acting and medical scenariosSimilar, may have acting background or medical knowledge
Work EnvironmentHospitals, medical schools, simulation centersHospitals, clinics, training facilities
Employer & IndustryMedical education, healthcare trainingHealthcare training, medical education
Search & Comparison IntentUnderstanding roles in medical trainingSimilar roles in medical simulation

Standardized Patients and Medical Actors often perform similar roles in medical training environments, with overlapping skills in acting and medical scenario portrayal. The main difference lies in the formal training and certification, where Standardized Patients are specifically trained to simulate patient scenarios for assessment purposes. Both roles are essential in healthcare education, helping students develop clinical and communication skills.

Can you be a standardized patient with no experience?

Yes, you can become a standardized patient with no prior experience, as training is typically provided to teach you how to portray medical scenarios accurately. Most programs look for good communication skills, reliability, and the ability to follow instructions, and training sessions usually cover necessary skills and procedures.

What is a standardized patient job?

A standardized patient is a person trained to simulate real patients in medical training and assessment. They provide feedback to healthcare students and professionals, helping to evaluate clinical and communication skills in a controlled environment. The role often requires acting skills, attention to detail, and sometimes certification or training programs.

What cities near Baton Rouge, LA are hiring for Standardized Patient jobs?

Cities near Baton Rouge, LA with the most Standardized Patient job openings:

Infographic showing various Standardized Patient job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,241 per year, or $18.4 per hour.

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Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

347th of 898 rated healthcare providers


Job description

Patient Experience Liaison

The Patient Experience Liaison is an advanced, patient facing and consultative role responsible for addressing complex patient experience concerns, leading high impact service recovery, and supporting system level improvement across the Baton Rouge Market. Operating with a high degree of autonomy, this role serves as a trusted partner to patients, families, frontline staff, and leaders when patient experience concerns extend beyond point of care resolution. Reporting to the Manager Patient Experience, the Liaison focuses on high risk situations, grievance investigations, trend identification, and improvement accountability, translating patient feedback into targeted actions that strengthen patient trust, reduce repeat concerns, and improve experience outcomes.

Responsibilities

Advanced Patient Rounding & Service Recovery

  • Conduct purposeful, high‑impact rounding in priority patient care areas to proactively identify risks to the patient experience.
  • Lead service recovery for high‑acuity, sensitive, or escalated patient and family concerns requiring advanced judgment and coordination.
  • Serve as a consistent point of contact for patients and families during complex experience events to restore trust and confidence.
  • Exercise independent judgment to determine appropriate resolution strategies in collaboration with nursing, medical staff, and leadership.
  • Identify recurring breakdowns in care or communication and escalate for system‑level intervention.

Grievance Investigation & Regulatory Compliance

  • Independently manage formal patient grievances in accordance with regulatory and accreditation standards (e.g., CMS Conditions of Participation).
  • Conduct patient, family, and staff interviews; review documentation; and perform root cause analysis as appropriate.
  • Develop clear, accurate, and compliant written grievance responses within required timelines.
  • Partner with the Manager of Patient Experience to ensure consistency, quality, and regulatory integrity of grievance processes.

Trends, Insights & Improvement Support

  • Analyze patient complaints, compliments, grievances, and real‑time feedback to identify patterns and emerging risks.
  • Communicate insights to the Manager of Patient Experience and clinical leaders to inform targeted improvement strategies.
  • Support leader accountability by highlighting recurring themes and opportunities for sustained change.

Consultation & Culture of Patient‑Centered Care

  • Serve as an advisor to leaders and frontline teams on complex patient experience scenarios.
  • Reinforce patient‑centered behaviors, respectful communication, and service recovery expectations.
  • Support education and improvement initiatives designed to strengthen patient trust and experience culture.

Knowledge, Skills, & Abilities

  • Advanced interpersonal, communication, and de‑escalation skills.
  • Strong critical thinking and independent judgment.
  • Ability to manage emotionally charged situations with compassion and professionalism.
  • Knowledge of patient experience standards, grievance processes, and regulatory requirements.
  • Skilled in identifying trends and translating patient feedback into improvement opportunities.

Physical & Schedule Requirements

  • Regular presence in patient care areas for rounding and follow‑up.
  • Flexibility to respond to urgent patient concerns outside traditional business hours as needed.

Experience: Two years of experience in healthcare, patient relations, communications, business, education, customer service, quality, or other relevant fields.

Education: A Bachelor's degree in healthcare administration, nursing, business, communications, marketing, education, or related fields is required.


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About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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