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Patient Access Navigator Jobs (NOW HIRING)

Patient Access Navigator

Tarpon Springs, FL

$17.25 - $23.75/hr

Maintains an organized, professional, and welcoming front desk and lobby environment while upholding Patient Access service standards. * Clinical Communication & Coordination: Collaborates closely ...

Patient Access Navigator

Belleair, FL

$18 - $24.50/hr

Maintains an organized, professional, and welcoming front desk and lobby environment while upholding Patient Access service standards. * Clinical Communication & Coordination: Collaborates closely ...

Patient Access Navigator

Clearwater, FL

$18.50 - $25/hr

Maintains an organized, professional, and welcoming front desk and lobby environment while upholding Patient Access service standards. * Clinical Communication & Coordination: Collaborates closely ...

Patient Access Navigator

Tarpon Springs, FL · On-site

$17.25 - $23.75/hr

Maintains an organized, professional, and welcoming front desk and lobby environment while upholding Patient Access service standards. * Clinical Communication & Coordination: Collaborates closely ...

Patient Access Navigator

Clearwater, FL · On-site

$18 - $24.50/hr

Maintains an organized, professional, and welcoming front desk and lobby environment while upholding Patient Access service standards. * Clinical Communication & Coordination: Collaborates closely ...

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Patient Access Navigator information

See salary details

$13

$24

$38

How much do patient access navigator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient access navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

How does a Patient Access Navigator typically collaborate with clinical and administrative teams to ensure seamless patient care?

Patient Access Navigators play a crucial role in bridging communication between patients, clinical staff, and administrative teams. They often coordinate appointment scheduling, verify insurance information, and assist with pre-registration, ensuring that patients have all necessary documentation before their visit. By working closely with nurses, physicians, and billing departments, they help streamline the patient intake process and resolve any issues that might delay care. This collaborative approach not only improves the patient experience but also supports the efficiency of the healthcare facility.

What are Patient Access Navigators?

Patient Access Navigators are healthcare professionals who help patients navigate the administrative aspects of receiving medical care. They assist with scheduling appointments, verifying insurance coverage, obtaining authorizations, and answering patient questions about the healthcare process. Their goal is to ensure patients have a smooth and efficient experience accessing medical services, reducing barriers to care and improving overall satisfaction. They often serve as the first point of contact for patients entering a healthcare facility.

What are the key skills and qualifications needed to thrive as a Patient Access Navigator, and why are they important?

To thrive as a Patient Access Navigator, you need strong organizational skills, knowledge of healthcare registration processes, and typically a high school diploma or associate degree in a related field. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification software is commonly required. Excellent communication, problem-solving abilities, and empathy help build rapport with patients and resolve access barriers. These skills ensure efficient patient intake, accurate data handling, and a positive experience for patients navigating healthcare services.

What is the difference between Patient Access Navigator vs Patient Registration Specialist?

AspectPatient Access NavigatorPatient Registration Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma or equivalent; on-the-job training
Work EnvironmentHospitals, clinics, healthcare facilities; involves patient interaction and coordinationFront desk, registration areas; primarily data entry and patient check-in
Primary ResponsibilitiesAssist patients with scheduling, insurance, and navigating healthcare servicesCollect patient information, verify insurance, and process registration forms

While both roles involve patient interaction and healthcare facility operations, the Patient Access Navigator focuses more on guiding patients through services and insurance issues, whereas the Patient Registration Specialist primarily handles data collection and check-in procedures. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Access Navigator jobs
What cities are hiring for Patient Access Navigator jobs? Cities with the most Patient Access Navigator job openings:
What job categories do people searching Patient Access Navigator jobs look for? The top searched job categories for Patient Access Navigator jobs are:
Infographic showing various Patient Access Navigator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,669 per year, or $24.4 per hour.
Patient Access Navigator I

$18 - $29/hr

Per diem

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

223rd of 870 rated healthcare providers


Job description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


  • Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
  • Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
  • Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network. 

Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment. 

Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.


High School diploma or equivalent required.


  • Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.
  • Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
  • Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
  • Team player with a genuine interest in resolving customer issues. 
  • Must enjoy interacting and working collaboratively in a team environment.
  • Ability to analyze issues and quickly identify the best resolution for the situation, solid decision-making skills.
  • Must demonstrate adaptability and flexibility while working within a fast-paced, ever-changing environment. Ability to learn new things quickly.
  • Must have excellent time management and organizational skills.
  • Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
  • Knowledge of EPIC systems a plus.
  • Must be able to work varied hours/shifts as business needs change and evolve.
  • Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
  • Bilingual skills are a plus.

USD $18.00
USD $29.00

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