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Patient Access Management Jobs in Reston, VA (NOW HIRING)

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How much do patient access management jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access management in Reston, VA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.02 per hour, depending on experience, location, and employer.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and require strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication and organizational skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM enhancing job prospects.

What are popular job titles related to Patient Access Management jobs in Reston, VA?

For Patient Access Management jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Reston, VA look for?

The top searched job categories for Patient Access Management jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Access Management jobs?

Cities near Reston, VA with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,215 per year, or $19.8 per hour.

Representative II, Patient Access- Nights

Trinity Health

Silver Spring, MD

$17.89 - $25.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:Full timeShift:Night ShiftDescription:Job Title:Representative II, Patient Access

Employment Type:Full-time

Shift: Night
Location: Silver Spring

Position Purpose

  • Responsiblefor obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.

As a "Representative I, Patient Access" you will:

  • Excellent customer service skills areutilizedin all dealings with patients, family members, physician offices, third partypayersand co-workers.

  • Financial/insurance information is communicated to case management and financial counseling staff whenappropriate. Completes all managed care notification requirements.

  • Maintains patientconfidentiality andalways adheres to hospital privacy and security policies.

  • May berequiredto enter laboratory and radiology orders, when necessary.

  • Minimizes the financial risk of providing services by assessing the patient's financial status,verifyingand enteringaccuratepatient information into the registration system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided.

Minimum Qualifications:

  • High School graduate or GED

  • Ability to communicate clearly and effectively in both verbal and writtenform. Fluency in both English and Spanish preferred. Spanish may berequiredfor this position in specific settings.

  • Two-year experience in a hospital and/or other health care setting, preferably in registration, billing, cashcollectionsor insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred.

  • Proficiencyin the use of computers. Specifically, Microsoft products and email.

  • Typing skills of 45 wpm or higher required.

  • Excellent telephone customer service skills, strong interpersonal communication, problemsolvingand organizational skills.

  • Willingness to transport patients by wheelchair, meet patient age-specific needs,

  • Ability to stand forlong periodsof time.

Pay Range: $17.89 - $25.04

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

[Non-benefit eligible Roles]

**Under 0.3 FTE (16 hours weekly) or per diem roles**

Position Highlights and Benefits:

  • Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, educationassistanceand voluntary benefits (pet insurance, accident insurance, hospitalindemnityand others) available fromthefirstday of employment.

  • Work/Life balance with flexible schedules.

  • Free onsite parking.

  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

  • Referral Rewards Program

Position Highlights:

  • Work/Life balance with flexible schedules.

  • Free onsite parking.

  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

  • Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George's, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health's high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard toMinority/Females/disabled/Veteran(M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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