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Remote Patient Access Representative Jobs in Reston, VA

ADVI Health

Director of Market Access

Washington, DC · On-site +1

$140K - $200K/yr

... patient impact. Our aim is to be the leading and most knowledgeable go-to-market access and ... Represent the firm in client and industry-facing settings Leadership & Firm Contribution * Mentor ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

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Remote Patient Access Representative information

See Reston, VA salary details

$12

$19

$25

How much do remote patient access representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote patient access representative in Reston, VA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.02 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

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Remote Patient Access Representative jobs near you

Interim Director Epic Patient Access & Revenue Cycle App-Remote

Creative Information Technology, Inc.

Falls Church, VA • Remote

Contractor

Re-posted 3 days ago

Job description




Senior Interim Director, Epic Patient Access & Revenue Cycle Applications - Remote

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.


Join us in driving growth and seizing new business opportunities.

Role and Responsibilities


  • Lead and manage Epic Patient Access and Revenue Cycle application teams, including hiring, development, performance management, and succession planning.
  • Provide strategic direction for Epic applications supporting:
    • Scheduling, Registration, Eligibility & Benefits
    • Referrals and Authorizations
    • Professional and Hospital Billing
    • Claims, Remittance, Follow‑Up, and Denials
    • Charge Capture and Revenue Integrity workflows
  • Oversee Epic system design, build, testing, implementation, upgrades, and optimization initiatives.
  • Collaborate with operational leaders to translate business requirements into scalable Epic solutions.
  • Ensure systems support regulatory compliance, payer requirements, and organizational policies.
  • Establish and maintain application roadmaps aligned with organizational access, financial, and growth strategies.
  • Lead large‑scale implementations and enhancements, including planning, resourcing, risk management, and go‑live execution.
  • Partner with IT leadership and governance bodies to prioritize work, manage demand, and ensure alignment with enterprise strategy.
  • Oversee vendor relationships and integrations, including Epic, clearinghouses, and third‑party revenue cycle solutions.
  • Drive standardization, best practices, and continuous improvement across access and revenue cycle applications.
  • Provide executive‑level communication, reporting, and decision support.

Minimum Qualification

  • Bachelor’s degree in healthcare administration, Business Administration, Finance or a related field (or equivalent experience).
  • 8+ years of progressive experience in healthcare IT supporting revenue cycle and/or patient access operations.
  • 3+ years of people leadership experience managing application teams.
  • Demonstrated expertise supporting Epic Revenue Cycle and Patient Access applications in a complex healthcare environment.
  • Strong understanding of end‑to‑end revenue cycle workflows and clinical‑financial integration.
  • Proven experience leading large, cross‑functional projects and system implementations.
  • Excellent communication, relationship‑building, and organizational skills.

Preferred Qualification

  • Epic certifications in applications such as:
    • Prelude
    • Cadence
    • Resolute Professional Billing
    • Resolute Hospital Billing
    • Grand Central (Revenue Cycle components)
    • Tapestry or related claims modules
  • Experience in academic medical centers, multi‑hospital systems, or Community Connect host organizations.
  • Experience supporting multi‑entity or multi‑payer revenue models.
  • Experience onboarding M&A / Connect to instance of Epic
  • Master’s degree in a related field.