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Patient Access Director Jobs in Indiana (NOW HIRING)

Patient Access Representative

Greenwood, IN · On-site

$16.25 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

PATIENT ACCESS COORDINATOR

Indianapolis, IN

$16.25 - $20.50/hr

Assesses points of patient access and offers suggestions for improvement to STD program leadership ... directed. * Participates in a minimum of two H.O.P.E. events totaling a minimum of (8) hours ...

Patient Access Rep

Mishawaka, IN · On-site

$15.75 - $20.25/hr

Patient Access - Registrar Emergency Department 11:00pm-7:30am Rotating Weekends & Holidays Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today! Why Saint Joseph Health ...

Patient Access Representative

Brownsburg, IN · On-site

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

Patient Access Representative

Greenwood, IN · On-site

$16.25 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

Patient Access Rep

Shelbyville, IN · On-site

$16.50 - $21/hr

Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to: registration/admission of patients, identify uninsured patient and communicate with ...

Patient Access Representative

Marion, IN

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

Patient Access Coordinator

Sellersburg, IN · On-site

$15.75 - $20/hr

Summary BHMG Physical Therapy Sellersburg Full Time PAC/ Physical Therapy Tech The Patient Access Coordinator makes patient appointments and reminder calls. Greets and registers all patients.

US-Supv Patient Access

Evansville, IN · On-site

$47K - $59K/yr

Patient Access Supervisor (Onsite - Evansville, IN) Location: Ascension St. Mary's Health Evansville Company: R1 RCM Lead the Front Door of Healthcare At R1, we're transforming patient experience and ...

Patient Access Supervisor (Onsite - Evansville, IN) Location: Ascension St. Mary's Health Evansville Company: R1 RCM Lead the Front Door of Healthcare At R1, we're transforming patient experience and ...

The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished ...

The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished ...

Showing results 41-60

Patient Access Director information

See Indiana salary details

$71.4K

$113.1K

$157.5K

How much do patient access director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for patient access director in Indiana is $113,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,600.00 and $123,700.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

What are the most commonly searched types of Patient Access jobs in Indiana?

The most popular types of Patient Access jobs in Indiana are:

What are popular job titles related to Patient Access Director jobs in Indiana?

For Patient Access Director jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Patient Access Director jobs?

Cities in Indiana with the most Patient Access Director job openings:

Infographic showing various Patient Access Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $113,059 per year, or $54.4 per hour.

Patient Access Representative

OrthoIndy Hospital Northwest

Brownsburg, IN • On-site

$16.50 - $21/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Facility: OrthoIndy Brownsburg, IN
Department: Clinic Services
Shift Details: Mon-Fri 745am-415pm
Great people are the backbone to great care and patient satisfaction. In return, we'll have your back-offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.
General Statement of Duties
The Patient Access Representative will perform all registration, check-in, test scheduling, and check-out duties for OrthoIndy and Urgent Care Clinic visits. This position schedules patient return visits, tests, injections, and other patient needs at the appropriate facility. The Patient Access Representative coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network benefits and eligibility, physician referral and clinical documentation are complete and accurate.
Essential Duties:
  1. Patient Registration: Completes patient registration collection and reviews demographic information, insurance, identification, meaningful use, employment, primary care provider, referral source, health history, and consent to treat. Notifies patient of Notice of Privacy Practices, Patient Rights and Responsibilities, In or Out of Network Benefits, and Financial Liability.
  2. Check-in: Responsible for checking in patients for OrthoIndy and Urgent Care Clinic appointments or walk-ins. Reviews schedules in advance to anticipate patient needs prior to arriving for appointments. Calls for referrals as needed. Checks Medicaid eligibility for all self-pay or Medicaid patients prior to and day of appointment. Runs schedules and reports for next business day. Checks for add-ons, schedule accuracy and completeness, incomplete registration or documentation, etc.
  3. Check-out: Checks out patients in EHR and makes sure patient status is complete. Schedules patients for follow-up visits, translation services, physical therapy and test procedures as needed. Collects payments for copays, records, outstanding balances, cash pay visits, and OrthoBiologics. Reconciles cash box, credit card batches, and cash and check payments at close of business. Makes daily bank deposits as required by clinic location or at department leadership request.
  4. Test Scheduling: Schedules and communicates time, date, and location of OrthoIndy tests, requirements prior to test procedures, and completes medical questionnaire with patient to ensure patient safety. Annotates test information and collects stent and implant information for MRIs. Schedules follow-up appointments. Acts as a liaison between Radiology Department and patient. Ensures patients scheduled at outside facilities are moved to appropriate worklist or queue for contact, precertification and scheduling. Manages STAT and urgent test orders. Understand and follows insurance authorization guidelines when scheduling tests.
  5. Customer Service: Greets and escorts all patients and visitors in accordance with OrthoIndy guidelines. Participates in service recovery. Understands and educates patients on facilitation of care. Uses de-escalation techniques and conflict resolution skills. Fields patient complaints. Utilizes incident reporting system for patient incidents. Communicates with other clinic staff and physicians regularly. Conveys wait times and delays to patients. Answers internal calls and external transfers at work stations. Answers Urgent Care phone calls as needed.
  6. Assists patients with registration form completion on kiosks or tablets. Offers to complete patient information using proxy mode for patients unable to complete tablets. Implements downtime procedures during internet outages and software glitches. Communicates technology issues to IT department.
  7. Responsible for tracking and communicating no shows, patient fails, communication fails to appropriate departments and staff, including manager, director, physician, Support Services, Imaging or security.
  8. Travels to other OrthoIndy Clinics and outreach sites as requested.
  9. Participates in monthly clinic staff meetings, monthly safety checklist completion, annual education, continuing education, policy and process improvement, Quality Assurance measures, employee engagement, annual safety surveys, lunch schedule completion, desk reassignment, and other tasks as assigned by department leadership.
  10. Assists with a variety of other duties, including but not limited to; helping patients with wheelchairs or other restrictions as needed, cleaning and maintaining the appearance of various clinic areas, providing office supply orders to managers, maintaining stock of patient forms, confirming all patients are checked out of EHR at the end of the day, delivering all received paperwork to appropriate person or department, and that labs are ready in lock box for courier pick-up.

Requirements:
  • High School Diploma/GED required
    • Specialty Training Beyond High School preferred
  • 1-2 years of patient registration experience preferred

OrthoIndy is an Equal Opportunity Employer