ZipRecruiter

Log In

1

Patient Access Associate Jobs in Indiana (NOW HIRING)

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN

$16.50 - $22/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN

$16.50 - $22/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Responsible to train other Patient Access Associates in all duties. * Must be able to perform other duties as assigned. * SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must ...

R1

US-Patient Access Assoc I

Indianapolis, IN · On-site

$16.12 - $23.21/hr

... associates on new procedures and duties to be performed. • Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level High School - Equivalent experience ...

R1

US-Patient Access Assoc I

Anderson, IN · On-site

$14.50 - $18.99/hr

... associates on new procedures and duties to be performed. • Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level High School - Equivalent experience ...

R1

US-Patient Access Assoc I

Elwood, IN

$14.50 - $18.99/hr

Determines work priorities on assigned shifts. Assist with supporting associates on new procedures and duties to be performed.Performs other duties as assigned by Patient Access Manager or Team Lead ...

R1

US-Patient Access Assoc I

Elwood, IN · On-site

$14.50 - $18.99/hr

... associates on new procedures and duties to be performed. • Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level High School - Equivalent experience ...

R1

US-Patient Access Assoc I

Carmel, IN

$16.12 - $23.21/hr

Determines work priorities on assigned shifts. Assist with supporting associates on new procedures and duties to be performed.Performs other duties as assigned by Patient Access Manager or Team Lead ...

R1

US-Patient Access Assoc I

Indianapolis, IN

$16.12 - $23.21/hr

Determines work priorities on assigned shifts. Assist with supporting associates on new procedures and duties to be performed.Performs other duties as assigned by Patient Access Manager or Team Lead ...

R1

US- Patient Access Assoc I

Elwood, IN

$14.50 - $18.99/hr

Determines work priorities on assigned shifts. Assist with supporting associates on new procedures and duties to be performed.Performs other duties as assigned by Patient Access Manager or Team Lead ...

R1

US- Patient Access Assoc I

Elwood, IN · On-site

$14.50 - $18.99/hr

... associates on new procedures and duties to be performed. • Performs other duties as assigned by Patient Access Manager or Team Lead as needed. Education Level High School - Equivalent experience ...

R1

US-Patient Access Assoc I

Anderson, IN · On-site

$14.50 - $18.99/hr

Determines work priorities on assigned shifts. Assist with supporting associates on new procedures and duties to be performed.Performs other duties as assigned by Patient Access Manager or Team Lead ...

next page

Showing results 1-20

All JobsPatient Access Associate JobsPatient Access Associate Jobs in Indiana

Patient Access Associate information

See Indiana salary details

$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient access associate in Indiana is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What does patient access associate mean?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring patients complete necessary paperwork. They serve as the first point of contact in a medical facility, requiring strong communication skills and familiarity with electronic health record systems.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The role typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What jobs pay 4000 a week without a degree?

Patient Access Associates typically do not earn $4,000 weekly; such high earnings are uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require experience, licensing, or a strong network. High-paying roles without a degree are rare and often depend on commission, performance, or business ownership.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and patient communication skills. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles, often involving tasks like scheduling, data entry, and patient intake. Certification or training may be required, but it generally offers a manageable schedule and opportunities for skill development.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Indiana? The most popular types of Patient Access jobs in Indiana are:
What cities in Indiana are hiring for Patient Access Associate jobs? Cities in Indiana with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.
Patient Access Specialist

Patient Access Specialist

RIVERVIEW HOSPITAL

Westfield, IN

$16.50 - $22/hr

Full-time

Re-posted 7 days ago

Riverview Health rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

842nd of 1,020 rated hospitals

Job description

Shift Summary

Third Shift: 11:00p - 7:30a

Job Summary

The Patient Access Specialist will ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts and coordinates with other hospital departments and/or Physician staff to ensure quality care for all patients.

Job Responsibilities

  • Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
  • Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
  • Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
  • Calls insurance companies for precertification’s and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
  • Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
  • Must be able to perform other duties as assigned.
  • SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.

Education Requirements

  • Minimum: High School Diploma or equivalent.
  • Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification

Experience Requirements

  • Minimum: three (3) or more years of customer service or related experience.
  • Preferred: Three (3) or more years experience in Patient Access Registration in an acute care hospital and/or physician office setting.

License/Certification Requirements

  • Minimum: None

What Riverview Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply