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Patient Access Director Jobs in Indiana (NOW HIRING)

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Endocrinology New Albany, Indiana First Shift/Full Time Principle Duties and Responsibilities: These duties and responsibilities are ...

Baptist Health

Patient Access Coordinator

Scottsburg, IN · On-site

$15.75 - $19.75/hr

Summary Full Time 8:00a.m- 4:30p.m Baptist Health Medical Group Patient Access Coordinator Primary Care Scottsburg, IN Full time/First shift Principle Duties and Responsibilities: These duties and ...

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Floyd Cardiology New Albany, Indiana Full time/First shift Principle Duties and Responsibilities: These duties and responsibilities are ...

Baptist Health

Patient Access Coordinator

New Albany, IN

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Pain Management New Albany, IN Full time/First shift Principle Duties and Responsibilities: These duties and responsibilities are ...

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Pain Management New Albany, IN Full time/First shift Principle Duties and Responsibilities: These duties and responsibilities are ...

Baptist Health

Patient Access Coordinator

Scottsburg, IN · On-site

$15.75 - $19.75/hr

Summary Full Time 8:00a.m- 4:30p.m Baptist Health Medical Group Patient Access Coordinator Primary Care Scottsburg, IN Full time/First shift Principle Duties and Responsibilities: These duties and ...

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Floyd Cardiology New Albany, Indiana Full time/First shift Principle Duties and Responsibilities: These duties and responsibilities are ...

OrthoIndy

Patient Access Representative

Indianapolis, IN

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

OrthoIndy

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices ... director, physician, Support Services, Imaging or security. * Travels to other OrthoIndy Clinics ...

Trinityhealth

Patient Access Rep

Mishawaka, IN · On-site

$15.75 - $20.25/hr

Patient Access - Registrar Emergency Department 11:00pm-7:30am Rotating Weekends & Holidays Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today! Why Saint Joseph Health ...

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Patient Access Director information

See Indiana salary details

$71.4K

$113.1K

$157.5K

How much do patient access director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for patient access director in Indiana is $113,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,600.00 and $123,700.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

More about Patient Access Director jobs

What are the most commonly searched types of Patient Access jobs in Indiana?

The most popular types of Patient Access jobs in Indiana are:

What are popular job titles related to Patient Access Director jobs in Indiana?

For Patient Access Director jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Access Director jobs in Indiana look for?

The top searched job categories for Patient Access Director jobs in Indiana are:

What cities in Indiana are hiring for Patient Access Director jobs?

Cities in Indiana with the most Patient Access Director job openings:

Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $113,059 per year, or $54.4 per hour.

PATIENT ACCESS REPRESENTATIVE

Decatur County Memorial Hospital

Greensburg, IN • On-site

$16 - $20.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Join the Team at Decatur County Memorial Hospital
At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider-we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.
Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.
DCMH offers more than just a job-we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.
If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.
POSITION SUMMARY
  • Reports To:
    • Manager of Patient Access
  • Summary:
    • The Patient Access Representative plays a vital role in ensuring an efficient and accurate patient registration process while delivering exceptional customer service. This role supports both the hospital department (which operates 24/7) and outpatient clinics (which operate during scheduled hours). Staff will be scheduled according to the needs of both areas. Representatives are cross-trained across multiple registration areas, requiring flexibility and adaptability to support patient care across all settings.
      Key Responsibilities:
      • Facilitate registration ensuring accurate and timely registration and completion of forms. Ensure accurate data collection and entry of both demographic and financial information.
      • Conduct overhead paging announcements as required at hospital.
      • Respond to patient, visitor, and vendor inquiries in accordance with hospital policies and procedures.
      • Facilitate vendor sign-in and ensure compliance with hospital protocols.
      • Greet and direct all visitors, providing a welcoming and professional first point of contact.
      • Perform patient check-in, check-out, and registration accurately and efficiently across various departments and clinics.
      • Cross-train across multiple registration areas to provide coverage as scheduled.
      • Process co-pays, provide financial assistance guidance, and support patient financial clearance efforts.
      • Maintain strict compliance with HIPAA regulations and organizational policies.
      • Address and resolve patient inquiries, ensuring a high standard of customer service.
      • Work collaboratively with clinical and administrative teams to optimize the patient access process.
      • Utilize electronic health records (EHR) and other hospital information systems proficiently.
      • Demonstrate professionalism, accountability, and a patient-centered approach in all interactions.
      • Answer and operate the hospital switchboard and hospital/ clinic phones efficiently, directing calls as necessary (Emergency Check- in only).
  • Work Schedule:
    • Department is 24/7; position is required to work any shift necessary to support our patient volumes

SKILLS & ABILITIES
  • Education
    • High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred.
  • Experience
      • Minimum of 1-2 years of experience in patient registration, healthcare customer service, or a related field.
      • Strong understanding of medical insurance verification, billing processes, and hospital registration workflows.
      • Ability to work flexible schedules to support registration areas.
      • Excellent communication, problem-solving, and multitasking skills.
      • Proficiency in electronic health records (EHR) systems and hospital information software.
      • Ability to work independently and as part of a dynamic team in a fast-paced environment.
  • Computer Skills
    • Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility.
  • Certificates & Licenses
    • N/A
  • Other Requirements
    • Representatives are expected to meet performance goals while demonstrating teamwork, professionalism, and adaptability across both hospital and clinic registration areas.
    • Staff schedules will be assigned based on departmental and clinic needs to ensure smooth patient flow and balanced workload coverage.
    • Annual evaluations will focus on accuracy, customer service, teamwork, adaptability, and contributions to department and clinic success.
    • Opportunities for growth and development will be provided through training, cross-coverage, and ongoing feedback to support professional advancement.
    • Consistently meeting expectations demonstrates readiness for greater responsibility and continued career growth within the organization.

    Essential Functions
    • Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary.
    • Route emergency calls appropriately.
    • Page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
    • The ability to accurately collect needed information to complete a correct registration in a timely, friendly, efficient manner. Such as but not limited to: Accurate demographic and employer insurance information, appropriate consents and releases signed and scanned into the computer, and run Medicaid verifications.
    • Accurately transfer patients from Outpatient to In-patient. Paperwork to the appropriate areas within acceptable timeframe. During weekends only- Pre-certify any in-patient stays with insurance carriers.
    • To contact physicians as needed by ER or other departments as well as contact on -call surgery crews as directed by Nursing Supervisor.
    • Keep accurate record keeping such as: daily census, Register/record ambulance and EMS runs.
    • Process payments, write receipts. Balance cash drawer, copy checks and complete cashier report for daily deposits. Process credit card payments.
    • Process all outgoing mail in a timely manner. Weekend only- distributes mail.
    • Customer Service to public/patients. Answering any questions, directions etc.
    • Monitor Vendor visits and sign in accurately and sends sheets to appropriate persons.

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