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How much do patient access consultant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access consultant in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access consultant?

A Patient Access Consultant is a healthcare professional who assists patients with the administrative aspects of accessing medical care. Their responsibilities typically include scheduling appointments, verifying insurance coverage, obtaining pre-authorizations, and guiding patients through the registration process. They serve as a crucial link between patients, healthcare providers, and insurance companies to ensure a seamless experience. Patient Access Consultants also help resolve billing or eligibility issues and provide information about financial assistance programs. This role requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a patient access consultant, and why are they important?

To excel as a Patient Access Consultant, you need a solid understanding of healthcare registration, insurance verification, and patient intake processes, often supported by a high school diploma or associate degree. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility software is commonly required. Exceptional communication, customer service, and problem-solving skills help you manage patient interactions and resolve access issues efficiently. Mastery of these skills ensures accurate data entry, streamlined patient flow, and a positive patient experience in healthcare settings.

Is patient access a good career?

A Patient Access Consultant plays a key role in healthcare by coordinating patient registration, insurance verification, and scheduling. It offers opportunities for growth, requires strong communication skills, and often involves working in hospital or clinic environments with standard office hours. The role can be stable and rewarding for those interested in healthcare administration.

What are some common challenges faced by patient access consultants and how can they be addressed?

Patient Access Consultants often encounter challenges such as managing high patient volumes, accurately verifying insurance benefits, and handling sensitive patient information under strict confidentiality. It's important to stay organized and detail-oriented to ensure data accuracy and compliance with privacy regulations. Collaborating closely with clinical staff and insurance providers can help resolve issues quickly, while ongoing training on healthcare systems and communication skills will aid in navigating complex situations effectively.
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Patient Access Consultant jobs near you
Infographic showing various Patient Access Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Specialist

Legacy Behavioral Health Services

Valdosta, GA • On-site

$14 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Patient Access Specialist

Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Patient Access Specialist to work in the Lowndes Mental Health Center. The Patient Access Specialist works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Pre Service Coordinator is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.

Benefits:

Health Insurance- We offer top-quality and affordable State of Georgia insurance benefits to all full-time employees. We have several options available with Blue Cross Blue Shield and United Healthcare

Flexible Benefits- We offer Group Term Life, Dependent Life, Accidental Death, Short, and Long Term Disability, Dental, Vision, Legal Insurance, Long Term Care, Medical/Dependent Care Spending Accounts, and Specified Critical Illness insurance

Competitive pay- We offer competitive compensation that is regularly compared to the market and factor in comparable work experience and education

24 days of paid leave in your first year

Retirement- 401K and 457B. Automatic 2% employer contribution to your 401(K), plus a 3% match after one year.

Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling sessions

This position requires:

A high school diploma or GED.

Requires basic computer skill.

Ability to analyze data for improvement opportunities.

Utilizes discretion in handling the organization's confidential information and consumer-protected information.

Excellent interpersonal, verbal and written communication skills, and teambuilding.

A valid GA driver's license is required.

Who we are:

Legacy Behavioral Health provides support within 10 counties in South GA, Ben-Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner County. Legacy Behavioral Health Services believes that through individualized care, quality of care and support, your life could be transformed.

Working Conditions:

Physical Demands: Sit, walk, and stand: may spend up to twenty-five percent of working time standing/walking. Lift, carry, push, pull: generally not more than ten pounds of force is needed to lift, carry push, or pull objects. Bend, stoop, and kneel: occasional bending and kneeling may be required in troubleshooting equipment/assisting clients. Manual dexterity/wrist and hand repetitions: good manual and finger dexterity is needed; up to seventy-five percent of working time may be spent using a computer keyboard. Vision, hearing, speaking: must have good visual acuity and depth perception to operate the computer system; speaking and hearing are essential to the communication needs of the position.

Environmental Conditions: Moving mechanical parts are found in the work environment. Work is performed in a well-lighted, temperature-controlled, and humidity-controlled environment.

May be requested on occasion to travel to another work site. Must be able to make arrangements to attend these as required.

ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION

Position opened to:

All Qualified Candidates

ALL QUALIFIED APPLICANTS

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