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Parts Operations Manager Jobs in Decatur, GA (NOW HIRING)

Smurfit Westrock

Sr. Mgr, Tech Service Sup

Smyrna, GA · On-site

... and spare parts operations to ensure exceptional customer experience throughout the equipment ... The Senior Service Manager partners closely with engineering, manufacturing, sales, and project ...

Westrock

Sr. Mgr, Tech Service Sup

Smyrna, GA · On-site

... and spare parts operations to ensure exceptional customer experience throughout the equipment ... The Senior Service Manager partners closely with engineering, manufacturing, sales, and project ...

Autonomous

Automotive Service Manager

Kennesaw, GA · On-site

This role requires the ability to manage operations effectively while maintaining the highest ... and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect... Our ...

Autonomous

Automotive Service Manager

Kennesaw, GA

This role requires the ability to manage operations effectively while maintaining the highest ... and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect... Our ...

Murphy-Hoffman Company

Parts Manager

Mableton, GA · On-site

The Parts Manager is responsible for the day-to-day operation of the Branch's Parts Department in compliance with established policies and procedures. Plans, directs and controls the activities of ...

Murphy-Hoffman Company

Parts Manager

Mcdonough, GA · On-site

The Parts Manager is responsible for the day-to-day operation of the Branch's Parts Department in compliance with established policies and procedures. Plans, directs and controls the activities of ...

Autonomous

Automotive Service Manager

Kennesaw, GA · On-site

This role requires the ability to manage operations effectively while maintaining the highest ... and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect... Our ...

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All JobsParts Operations JobsParts Operations Manager JobsParts Operations Manager Jobs in Decatur, GA

Parts Operations Manager information

See Decatur, GA salary details

$29.3K

$61.8K

$107.9K

How much do parts operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for parts operations manager in Decatur, GA is $61,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a parts operations manager do?

A Parts Operations Manager oversees the inventory, distribution, and procurement of parts within an organization, typically in the automotive, manufacturing, or industrial sectors. They ensure that parts are available when needed, manage relationships with suppliers, and supervise staff responsible for handling parts. Their role also involves maintaining accurate inventory records, optimizing stock levels to minimize costs, and implementing efficient processes for parts handling and delivery. Additionally, they may analyze sales and usage data to forecast demand and support business growth.

What are the key skills and qualifications needed to thrive as a parts operations manager, and why are they important?

To thrive as a Parts Operations Manager, you need strong inventory management, supply chain knowledge, and organizational skills, often backed by a degree in business or logistics. Familiarity with inventory management systems, ERP software, and industry-specific certification like APICS CPIM is valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and collaborating with vendors. These competencies ensure efficient operations, cost control, and high service levels in fast-paced parts environments.

What are some common challenges faced by parts operations managers, and how can they be addressed?

Parts Operations Managers often encounter challenges such as maintaining optimal inventory levels, ensuring timely order fulfillment, and streamlining communication between suppliers, warehouse teams, and service departments. To address these issues, it's important to implement robust inventory management systems, develop strong relationships with suppliers, and foster a collaborative team environment. Proactively monitoring key performance indicators and conducting regular training can also help improve efficiency and minimize disruptions.

What is the difference between Parts Operations Manager vs Parts Specialist?

AspectParts Operations ManagerParts Specialist
ResponsibilitiesOversees inventory, manages team, streamlines operationsAssists customers, processes sales, manages stock at a store level
Required SkillsLeadership, inventory management, logisticsCustomer service, product knowledge, sales skills
Work EnvironmentWarehouse, management officeRetail store, parts counter
CertificationsOften requires management or logistics certificationsCustomer service or sales certifications beneficial

The Parts Operations Manager focuses on overseeing parts inventory and streamlining operations at a managerial level, while the Parts Specialist primarily interacts with customers and handles sales at the store level. Both roles require knowledge of auto parts, but differ in scope and responsibilities.

Is a parts operations manager a high paying job?

A parts operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and leadership skills, with higher salaries generally associated with larger companies or those in specialized sectors. Overall, it can be considered a well-paying management position within the logistics and supply chain field.

Is parts operations management a good career?

Parts operations management is a viable career that involves overseeing inventory, supply chain, and logistics for parts and components. It requires strong organizational skills, knowledge of inventory management systems, and often a background in supply chain or logistics. The role offers opportunities for advancement in manufacturing, automotive, or industrial sectors.

What job categories do people searching Parts Operations Manager jobs in Decatur, GA look for?

The top searched job categories for Parts Operations Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Parts Operations Manager jobs?

Cities near Decatur, GA with the most Parts Operations Manager job openings:

Parts Operations Manager jobs near you

Sr. Mgr, Tech Service Sup

Smurfit Westrock

Smyrna, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Lead all aftermarket and service operations supporting the company's OEM beverage packaging system business across North America.

  • Develop and implement service strategies, standardize processes, and establish performance metrics to improve operational efficiency and customer satisfaction.

  • Lead, develop, and manage field service teams, technical training programs, and technical support to ensure high-quality service delivery.

Smurfit Westrock rating

7.3

Company rating: 7.3 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

61st of 122 rated packaging manufacturers

Job description

General Information
Job ID
ATR66528
Posting Job Title
Senior Service Manager
Locations
GA Smyrna
Employment Type
Full Time
Date Posted
25-Aug-2026
Relocation Support
No
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
#LI-DNI
#LI-DNP
Senior Service Manager, Beverage Packaging Systems Smyrna, GA
The Opportunity:
Reporting to the General Manager, Beverage Packaging Systems (BPSA), the Senior Service Manager is responsible for leading all aftermarket and service operations that support the company's OEM beverage packaging system business across North America (USA and Canada). This role provides strategic and operational leadership for field service, technical support, maintenance programs, technical training, special projects, and spare parts operations to ensure exceptional customer experience throughout the equipment lifecycle.
The Senior Service Manager partners closely with engineering, manufacturing, sales, and project management teams to support business growth, improve equipment performance, and drive aftermarket revenue opportunities. The successful candidate will be a strong leader with a customer-first mindset, excellent communication skills, and proven experience leading geographically dispersed field service teams.
How you will impact Smurfit Westrock:
  • Lead North America's Service Organization, including Service Management, Field Service Technicians, Technical Training, Technical Support, Special Projects, and Spare Parts Operations.
  • Develop and execute service strategies that support the OEM machinery business while delivering exceptional customer satisfaction and long-term customer partnerships.
  • Build, lead, and develop a high-performing field service team focused on safety, responsiveness, technical excellence, and customer success.
  • Establish standardized service processes, KPIs, dashboards, and performance metrics to drive continuous improvement and operational efficiency.
  • Expand and optimize preventive maintenance and service programs across machinery platforms and customer locations.
  • Lead the development and delivery of technical training and certification programs for service technicians and customers.
  • Develop capacity planning models to ensure service resources are aligned with business growth and customer demand.
  • Collaborate with engineering and manufacturing teams to identify opportunities for product improvements, service enhancements, and aftermarket growth.
  • Serve as a key escalation point for customers, ensuring timely resolution of technical and service-related issues while strengthening customer relationships.
  • Drive a culture of accountability, safety, customer focus, teamwork, and continuous improvement across the organization.

What you need to succeed:
  • 10+ years of progressive leadership experience in field service, technical service, aftermarket operations, or industrial equipment support.
  • Strong customer focus with demonstrated success building relationships and delivering high levels of service excellence.
  • Excellent leadership, communication, presentation, and stakeholder management skills.
  • Experience developing service programs, operational processes, and performance metrics.
  • Knowledge of maintenance programs, technical troubleshooting, diagnostics, and equipment reliability.
  • Proficiency with Microsoft Excel, PowerPoint, and business reporting tools.
  • Ability to travel as required to support customers and field service operations.

Preferred Qualifications
  • Bachelor's degree in Engineering, Industrial Technology, Business, or a related field.
  • Experience supporting packaging machinery, automation equipment, or related industrial manufacturing systems.
  • Experience managing multi-year service agreements and preventive maintenance programs.
  • Knowledge of PLCs, HMIs, drives, controls, and automated equipment systems.
  • Experience leading geographically dispersed service organizations across multiple regions.

What Success Looks Like
  • High levels of customer satisfaction and retention.
  • Safe, engaged, and high-performing field service organization.
  • Growth of aftermarket revenue through service programs, spare parts, and upgrade solutions.
  • Standardized service processes and measurable operational KPIs.

What We Offer:
  • Corporate culture based on integrity, respect, accountability, and excellence
  • Comprehensive training with numerous learning and development opportunities
  • Competitive salary reflecting skills, competencies, and potential
  • A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
  • Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
  • Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
  • 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals
  • Company-paid life insurance and disability coverage for financial protection
  • Mental health support and wellness programs designed to promote overall well-being
  • Generous paid time off, including company holidays, vacation, and paid parental leave
  • Tuition reimbursement and ongoing learning and development opportunities
  • Additional voluntary benefits such as legal services, identity protection, pet insurance, and more

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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