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Parts Counter Associate Jobs (NOW HIRING)

asburyauto

Parts Counter Associate

Falls Church, VA

$17.25 - $22.75/hr

As an Automotive Parts Counter Associate at Koons Falls Church Ford , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every ...

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CT Power

Parts Counter Associate

Commerce City, CO

$26/hr

Parts Counter Associate Opportunity Summary: Parts Counter Associate is directly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the ...

asburyauto

Parts Counter Associate

White Marsh, MD · On-site

$45K - $75K/yr

As an Automotive Parts Counter Associate at the Koons White Marsh Chevrolet , you will have the opportunity to make a positive impact on our business and in the lives of our team members and ...

asburyauto

Parts Counter Associate

White Marsh, MD

$45K - $75K/yr

As an Automotive Parts Counter Associate at the Koons White Marsh Chevrolet , you will have the opportunity to make a positive impact on our business and in the lives of our team members and ...

Galpin Motors

Parts Counter Associate

Van Nuys, CA · On-site

$20 - $24/hr

Parts Counter Associate Volvo - North Hills, CA 91343 Overview Salary Range $20.00 - $24.00 Hourly Position Type Full Time Category Automotive Description Galpin Motors is looking for an experienced ...

P4 Automotive

PARTS COUNTER ASSOCIATE (Columbus)

Columbus, IN · On-site

$15 - $20/hr

The Parts Counter Associate plays a critical role in ensuring the efficient and timely delivery of automotive parts to customers and service departments across various locations within the United ...

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How much do parts counter associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for parts counter associate in the United States is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.43 per hour, depending on experience, location, and employer.

What are some typical challenges Parts Counter Associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as a Parts Counter Associate, and why are they important?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What does a Parts Counter Associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.
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Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 14% Full Time, 83% Part Time, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,388 per year, or $18.5 per hour.

Parts Counter Associate

asburyauto

Falls Church, VA

$17.25 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Associate at Koons Falls Church Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

Company Benefits:

Pay and Recognition: 

  • Paid time off 
  • Weekly Pay
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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