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Partnership Success Manager Jobs in Raleigh, NC (NOW HIRING)

Our CSMs are not just support partners, they are product experts, risk detectives, and strategic time managers who balance proactive engagements with scale impact efficiently across their book of ...

Our CSMs are not just support partners, they are product experts, risk detectives, and strategic time managers who balance proactive engagements with scale impact efficiently across their book of ...

Customer Success Manager

Durham, NC · On-site

$75K - $120K/yr

Customer Success Manager Charlotte, NC, Durham, NC Overview As a Customer Success Manager (CSM) you ... Establish a trusted, strategic partner relationship with each assigned client and drive continued ...

Customer Success Manager Job title: Customer Success Manager Location: Raleigh, North Carolina, The ... Develop a strong relationship with your key contact to embed Hellios as a trusted partner with the ...

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

We're looking for an experienced Customer Success Manager to join in helping to build and scale our ... Partner with internal teams including sales, consulting, and marketing to ensure a consistent ...

Externally, interaction with customers, partners, associations, and trade shows among others is ... Success, Account Management, or a client-facing technical role -- ideally within a SaaS or ...

New

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm ... Client Success Managers The ideal candidate will have: • Bachelor's Degree or equivalent ...

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION ... The CSM acts as a steward, advocate, and thought partner, ensuring every customer's journey is ...

We are looking for a Customer Success Manager interested in using creativity to solve problems ... Partner with different teams at Intuit to 'solve for the customer', including onboarding, up-sell ...

Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and ... Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions ...

The Customer Success Manager will support the diverse needs of our clients and serve as the primary ... Build and maintain relationships with vendors and support partners * Work collaboratively with the ...

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Showing results 1-20

Partnership Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do partnership success manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for partnership success manager in Raleigh, NC is $80,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

How much does a CSM get paid?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions.

How does a Partnership Success Manager typically collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What job makes $10,000 a month without a degree?

A Partnership Success Manager can potentially earn $10,000 or more per month through commissions, bonuses, and high-value client relationships, especially in industries like SaaS or digital marketing. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based pay structures.

What does a partnership success manager do?

A partnership success manager is responsible for building and maintaining strong relationships with business partners, ensuring mutual goals are achieved. They coordinate communication, monitor partnership performance, and address issues to maximize collaboration effectiveness, often using CRM tools and data analysis. Their role supports long-term partnership growth and alignment with company objectives.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager, and why are they important?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What jobs in the US pay 300,000 a year?

For a Partnership Success Manager, high salaries of $300,000 or more typically occur in senior roles such as director or executive levels, especially in large organizations or tech companies. These positions often require extensive experience, strong negotiation skills, and a track record of driving partnership growth. Compensation may include base salary, bonuses, and stock options, depending on the company's size and industry.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What are popular job titles related to Partnership Success Manager jobs in Raleigh, NC? For Partnership Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
Infographic showing various Partnership Success Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,741 per year, or $38.8 per hour.
Customer Success Manager

Customer Success Manager

MaintainX

Raleigh, NC • On-site

$150/day

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
We are currently seeking a talented and motivated Customer Success Manager to join our team.
Job Summary
As a Customer Success Manager (CSM) at MaintainX, you'll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are product experts, risk detectives, and strategic time managers who balance proactive engagements with scale impact efficiently across their book of business.
This isn't a standard playbook-following role. We're looking for someone who can juggle competing priorities, prioritize the most impactful customer engagements and adopt scalable 1:many strategies to drive adoption and account growth.
What you'll do:
Account Ownership and Prioritization
  • Manage a book of accounts with a focus on segmentation and strategic prioritization.
  • Create and execute success plans aligned with customer business objectives and value metrics.
  • Monitor account health using data and behavioral indicators to adapt engagement strategies.
Product Adoption and Retention
  • Deliver end user training and enablement through both 1:1 and 1:many formats (e.g., webinars, workshops, learning series).
  • Build strong, trust-based relationships with key stakeholders and multi-thread within accounts.
  • Lead Business Impact Reviews and Tune-Ups (our spin on health checks) to demonstrate ROI and deepen strategic alignment.
  • Partner with Sales and Support to identify upsell opportunities and expansion paths.
Risk Mitigation & Support
  • Identify and address early signs of churn through data and sentiment analysis and activate retention plays.
  • Serve as a primary escalation point and coordinate cross-functional resolution efforts.
Value Realization
  • Regularly communicate product value via impact reporting and usage insights.
  • Funnel product feedback from customers to internal teams, contributing to product roadmap evolution.
  • Contribute to the evolution of our CSM team's playbooks, systems, and culture.

About you:
  • 2+ years of rocking it in Customer Success at a B2B SaaS or software company, you know what it takes to keep customers happy and engaged.
  • A proven knack for making customers stick around, you've got the results to show with your retention and growth numbers.
  • Top-notch communicator and natural relationship builder, whether it's Zoom, email, or face-to-face, you make people feel heard and supported.
  • You've led live product demos and training sessions that leave users excited and confident (bonus points if you make it look effortless).
  • A sharp eye for spotting trouble early, you know how to flag risks and turn them into wins.
  • Comfortable diving into data, you've got an analytical mindset and use insights to level up the customer experience.
  • You thrive in fast-paced, ever-evolving environments, where no two days are the same - and you wouldn't have it any other way!

What's in it for you:
  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrolment program.
  • Take what you need PTO.
  • A Work Culture where:
    • You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
    • We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.