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Partner Success Associate Jobs in Raleigh, NC (NOW HIRING)

New York Life

Associate Partner

Raleigh, NC · On-site

$69K - $130K/yr

We are currently seeking an Associate Partner to join our team. You will be responsible for ... We are focused on the long-term success of our clients. Awards & Accolades... We're proud of our ...

Versana

Client Success Operations Lead

Raleigh, NC · On-site

Lead and mentor other client success associates. * Collaborate with product, engineering, marketing ... Partner with the Director of Product Operations and Head of Product with Go-to-Market (GTM ...

Versana

Client Success Operations Lead

Raleigh, NC · On-site

Lead and mentor other client success associates. Collaborate with product, engineering, marketing ... Partner with the Director of Product Operations and Head of Product with Go-to-Market (GTM ...

Versana

Client Success Operations Lead

Raleigh, NC · On-site

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... success associates. • Collaborate with product, engineering, marketing, sales and customer ...

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm ... Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ...

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm ... Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ...

Amazon

HR Business Partner

Garner, NC · On-site

Success requires leveraging data-driven insights and understanding the importance of HR metrics to ... The TOM PXT team is focused on programs that enable associate growth and improve fungibility ...

Amazon

HR Business Partner

Garner, NC · On-site

Success requires leveraging data-driven insights and understanding the importance of HR metrics to ... associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always ...

Amazon

HR Business Partner

Smithfield, NC · On-site

Success requires leveraging data-driven insights and understanding the importance of HR metrics to ... associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always ...

Veradigm

Principal Client Success Manager

Raleigh, NC · On-site

Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ... The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge ...

Veradigm

Principal Client Success Manager

Raleigh, NC · On-site

Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ... The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge ...

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Showing results 1-20

All JobsPartner Success Associate JobsPartner Success Associate Jobs in Raleigh, NC

Partner Success Associate information

See Raleigh, NC salary details

$18K

$51.5K

$90.4K

How much do partner success associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for partner success associate in Raleigh, NC is $51,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What are popular job titles related to Partner Success Associate jobs in Raleigh, NC?

For Partner Success Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Partner Success Associate jobs in Raleigh, NC look for?

The top searched job categories for Partner Success Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Partner Success Associate jobs?

Cities near Raleigh, NC with the most Partner Success Associate job openings:

Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $51,512 per year, or $24.8 per hour.

Associate Director of Customer Success (Remote)

Upswing

Durham, NC • On-site, Remote

Full-time

Posted 10 days ago

Job description

About Upswing

Upswing partners with colleges and universities to improve student success and retention through high-impact academic support, including tutoring, coaching, and engagement tools. We work closely with our institutional partners to ensure our services are not only implemented, but deeply adopted, valued, and expanded over time.

The Role

The Associate Director of Customer Success is a hands-on leader responsible for driving partner outcomes, retention, and expansion across a portfolio of Upswing's institutional partners. This role manages and develops a team of HEROs (Higher Education Relationship Officers) while also owning a personal book of business.

This is a highly cross-functional role that blends strategic account management, people leadership, and revenue responsibility, with a strong focus on engagement, utilization, and long-term partner success. MUST BE eligible to work in the U.S. Upswing DOES NOT offer visa sponsorship. If you need visa sponsorship now or in the future, please DO NOT apply.

Key ResponsibilitiesPartner Success, Retention & Expansion

  • Own retention and expansion goals across a defined portfolio of Upswing partners, including a personal book of business.

  • Serve as a trusted advisor to institutional leaders, aligning Upswing services with partner goals around student success, equity, and retention.

  • Identify and execute expansion opportunities (additional services, programs, or campuses) in collaboration with Sales, Product, and Marketing teams.

  • Lead renewal conversations and contribute to forecasting and revenue planning.

  • Proactively manage risk, addressing adoption or satisfaction issues before they impact retention.

Engagement & Utilization

  • Drive strong engagement and utilization of Upswing services across partner institutions.

  • Analyze usage, outcomes, and trends to identify opportunities for improvement, growth, or deeper impact.

  • Partner with HEROs to develop and execute engagement plans that increase awareness, usage, and measurable outcomes.

  • Translate data and insights into compelling partner narratives and executive-level updates.

Team Leadership & Development (HEROs)

  • Manage, coach, and develop a team of HEROs to deliver consistent, high-quality partner experiences.

  • Set clear expectations, goals, and performance metrics tied to retention, expansion, and engagement.

  • Support HEROs in strategic account planning, executive communication, and problem solving.

  • Foster a culture of accountability, collaboration, and continuous improvement within the team.

Cross-Functional Collaboration

  • Work closely with Sales, Marketing, Product, and Operations to ensure a seamless partner experience from onboarding through renewal and expansion.

  • Provide partner feedback and insights to inform product development, service enhancements, and go-to-market strategy.

  • Contribute to the evolution of customer success processes, playbooks, and reporting.

Qualifications

  • 5-7 years of experience in customer success, account management, or client services, preferably in ed tech, SaaS, or higher education.

  • 3+ years of people management experience, with a track record of developing high-performing teams.

  • Experience owning revenue outcomes, including renewals and expansion within an existing customer base.

  • Strong data literacy with the ability to interpret usage and outcomes data to drive strategy and partner conversations.

  • Exceptional communication skills, with experience engaging senior-level stakeholders.

  • Passion for higher education, student success, and equity-focused solutions.

What Success Looks Like

  • High retention rates and consistent expansion across the partner portfolio.

  • Strong engagement and utilization of Upswing services at partner institutions.

  • A high-performing, well-supported HERO team with clear growth and development paths.

  • Trusted, long-term partnerships where Upswing is viewed as a strategic partner-not just a vendor.

Employment Type: FULL_TIME

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