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Partner Success Associate Jobs in Raleigh, NC (NOW HIRING)

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

New York Life

Associate Partner

Raleigh, NC · On-site

$69K - $130K/yr

We are currently seeking an Associate Partner to join our team. You will be responsible for ... We are focused on the long-term success of our clients. Awards & Accolades... We're proud of our ...

Public Consulting Group

Client Service Associate 1

Raleigh, NC · Remote

$14 - $19.50/hr

... partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG ... Client Success Associates are integral members of PCG's Northwest Education Team; the specific ...

Veradigm

Expert Client Success Manager

Raleigh, NC

To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm ... Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ...

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

To accomplish these goals, the Expert CSM partners with our clients and internal Veradigm ... Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools ...

Bonefish Grill

Managing Partner

Durham, NC · On-site

This belief is the source of our actions, what we stand for, and how we achieve success. At ... Associate's or Bachelor's degree preferred * Computer proficiency (particularly MS Office Suite and ...

Bonefish Grill

Managing Partner

Durham, NC · On-site

This belief is the source of our actions, what we stand for, and how we achieve success. At ... Associate's or Bachelor's degree preferred * Computer proficiency (particularly MS Office Suite and ...

Novo Nordisk

Senior HR Business Partner

Clayton, NC · On-site

Are you passionate about driving organisational success through people? Do you excel in dynamic ... May consider an Associate's degree in human resources or related field from an accredited ...

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Showing results 1-20

All JobsPartner Success Associate JobsPartner Success Associate Jobs in Raleigh, NC

Partner Success Associate information

See Raleigh, NC salary details

$18K

$51.5K

$90.4K

How much do partner success associate jobs pay per year?

As of Jun 22, 2026, the average yearly pay for partner success associate in Raleigh, NC is $51,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Associate, and why are they important?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What is a Partner Success Associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are some common challenges faced by a Partner Success Associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.
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Partner Success Associate jobs near you
Client Success Operations Associate

Client Success Operations Associate

Versana

Raleigh, NC

Full-time

Posted 5 days ago

Job description

About Us:

Versana is an industry-backed fintech on a mission to make the syndicated loan market  better. By digitally capturing agent banks' data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest 
assured they are accessing the loan market's most credible source of deal information.
About You:

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana's new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana's new product. 

Key Responsibilities:
Actively drive client participation and engagement to support a new Versana  product launch. 
Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.
Passionate about developing and implementing the ideal customer journey for a new product.
Provide direct client training to drive adoption of Versana's self-service technology solution.
Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation. 
Provide ongoing support to new clients with training and manual processing of the new product's launch. 
Address queries from Agents and Lenders around the new product's process and workflow, from loan and amendment documentation, system queries to process of the new product's capture
Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses. 
Adhere to internal and external onboarding and new product related SLAs, where applicable.
Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.
Must Haves:
3 to 5 years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable.
Prior experience with customer success in a start-up environment.
Strong problem solving and analytical thinking skills, with a willingness to dive into details.
Excellent communication and presentation skills. 
Detailed knowledge of process planning.
Experience in customer facing role highly desirable.
Exposure to CRM platforms to track and follow up on customer requests.
Understanding of financial products (must have).
Comfortable engaging with personas at all levels at buy side and sell side firms. 
Equal Opportunity Employer:
 
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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