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Partner Success Manager Jobs in California (NOW HIRING)

By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an ... partnering with customers to ensure they not only adopt but fully realize their desired goals and ...

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a ... You will be the primary partner to finance and accounting teams, ensuring customers realize ...

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager ... The role acts as a strategic partner to customers, driving adoption, value realization, retention ...

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Customer Success and Delivery teams in kick starting engagement with new Customers ... Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture ...

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging ... Translate customer feedback and pain points into clear product requests, partnering with internal ...

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Customer Success and Delivery teams in kick starting engagement with new Customers ... Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture ...

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Customer Success and Delivery teams in kick starting engagement with new Customers ... Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture ...

Customer Success Manager

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Customer Success and Delivery teams in kick starting engagement with new Customers ... Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture ...

We believe in going long - these aren't transactional relationships, they're deep partnerships that compound in value over time. As a Customer Success Manager, you will: * Lead product implementation ...

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... You'll become a strategic partner to your accounts, helping them achieve measurable business ...

Strategic Partnership: Build relationships with key stakeholders--from VP of Engineering to ... role (Customer Success, Account Management, Solutions Engineering, or Consulting), ideally ...

... employees, partners, customers, and visitors. We take pride in the way we positively impact the ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...

Showing results 41-60

Partner Success Manager information

See California salary details

$32.1K

$82K

$138.2K

How much do partner success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for partner success manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are the most commonly searched types of Partner Success jobs in California? The most popular types of Partner Success jobs in California are:
What are popular job titles related to Partner Success Manager jobs in California? For Partner Success Manager jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Partner Success Manager jobs? Cities in California with the most Partner Success Manager job openings:
Infographic showing various Partner Success Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Enterprise Customer Success Manager

Criteria Corp

West Hollywood, CA • On-site

Full-time

Re-posted 24 days ago


Job description

We are seeking an Enterprise Customer Success Manager to own and nurture relationships with our enterprise-sized customers. In this role, you will serve as a trusted advisor to C-suite executives and senior stakeholders, driving measurable business outcomes and ensuring long-term partnership success. You will manage a portfolio of enterprise accounts representing ~$2.5M in ARR.


Responsibilities

Account Ownership

  • Own the end-to-end customer relationship for a portfolio of 50-70 enterprise accounts
  • Develop and execute account success plans aligned with each customer's business objectives and hiring outcomes
  • Build and maintain relationships across customer organizations, from day-to-day users to HR and TA leadership
  • Serve as the primary point of accountability for customer health, adoption, retention, and expansion

Business Value & Outcomes

  • Partner with customers to define success criteria and measurable outcomes tied to their use of Criteria's platform
  • Conduct regular business reviews that articulate realized value, product utilization, and forward-looking priorities
  • Translate usage data and product capabilities into clear business impact narratives
  • Identify adoption gaps and coordinate resources to close them

Revenue Stewardship

  • Own gross revenue retention (GRR) and influence net revenue retention (NRR) for your portfolio
  • Partner with Client Account Executives to identify and surface expansion opportunities
  • Lead renewal strategy and execution, engaging early to flag risk and support on-time renewals
  • Support business cases for additional product investment when expansion opportunities are identified

Cross-Functional Orchestration

  • Route support, implementation, and product inquiries to the right internal resource; keep the customer informed throughout
  • Act as the voice of the customer internally, surfacing patterns that inform product and go-to-market decisions
  • Collaborate with Account Management on account strategy for shared accounts

Risk Management

  • Proactively identify adoption barriers, sentiment shifts, and churn risk through data and relationship signals
  • Develop and execute risk mitigation plans with clear timelines and ownership
  • Maintain accurate renewal forecasting and account health documentation in ChurnZero and Salesforce

Requirements

To be successful in this role the incumbent will demonstrate the following:

  • 3+ years in Enterprise Customer Success, Account Management, Management Consulting, or Sales at a B2B SaaS or technology company
  • Proven track record of 95%+ gross retention and net expansion in enterprise segments
  • Experience navigating complex, matrixed organizations with extended sales and renewal cycles
  • Financial fluency. Comfortable with P&L discussions, TCO, ROI, and building executive-level business cases
  • Demonstrated ability to build trusted advisor relationships with C-suite and VP-level executives
  • Exceptional communication and presentation skills with executive audiences
  • Strong analytical capabilities. Able to synthesize usage data, health scores, and business metrics into actionable insights
  • Experience developing and executing multi-year strategic account plans tied to measurable outcomes
  • Proficiency with CS platforms (ChurnZero), CRM (Salesforce), and BI tools
  • Familiarity with enterprise procurement, legal, and security review processes