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Partner Program Manager Jobs in Rochester, NY (NOW HIRING)

Program Manager

Rochester, NY · On-site

$29 - $32/hr

We partner with youth to realize their full potential, by creating opportunities, removing barriers ... The Transitional Living Program Manager oversees the administrative responsibilities and the ...

Program Manager

Rochester, NY · On-site

$29 - $32/hr

We partner with youth to realize their full potential, by creating opportunities, removing barriers ... The Transitional Living Program Manager oversees the administrative responsibilities and the ...

We partner with youth to realize their full potential, by creating opportunities, removing barriers ... The Transitional Living Program Manager oversees the administrative responsibilities and the ...

Lead Program Manager

Rochester, NY · On-site

$118K - $160K/yr

The Lead Program Manager is responsible for overseeing the development, execution, and delivery of ... Partners with the Sales and Business Development departments cross functionally to follow up on ...

The Lead Program Manager is responsible for overseeing the development, execution, and delivery of ... Partners with the Sales and Business Development departments cross functionally to follow up on ...

The Lead Program Manager is responsible for overseeing the development, execution, and delivery of ... Partners with the Sales and Business Development departments cross functionally to follow up on ...

Coordinates closely with internal and external partners to strengthen organizational preparedness ... Program Manager at Fermilab will look like: Program Leadership and Compliance * Manages the ...

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Partner Program Manager information

See Rochester, NY salary details

$37.3K

$104K

$151.9K

How much do partner program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for partner program manager in Rochester, NY is $103,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $128,200.00 per year, depending on experience, location, and employer.

What is a partner program manager?

Partner Program Managers are professionals responsible for developing, managing, and optimizing partnerships between their organization and external partners. They design and oversee programs that foster collaboration, drive mutual business growth, and ensure that partners have the resources and support needed to succeed. Their role typically involves strategic planning, relationship management, and tracking program performance to align with company goals. Partner Program Managers often work closely with sales, marketing, and product teams to maximize the value of partnerships.

What are the key skills and qualifications needed to thrive as a partner program manager, and why are they important?

To thrive as a Partner Program Manager, you need strong program management skills, experience in channel or partner relationships, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, partner portals, and reporting tools such as Excel or Tableau is often required. Exceptional communication, negotiation, and relationship-building abilities help you foster productive partnerships and drive mutual growth. These competencies are crucial for aligning organizational goals with partner success, ensuring program scalability, and maximizing business impact.

What are some common challenges a partner program manager faces when onboarding new partners, and how can these be effectively addressed?

A Partner Program Manager often encounters challenges such as aligning partner expectations with program capabilities, ensuring partners understand the value proposition, and integrating partner processes with company systems. To address these, clear communication of program benefits, comprehensive training resources, and a structured onboarding process are essential. Regular check-ins and collaborative goal setting can also foster strong partner relationships and ensure a smooth transition into the program.

What is the difference between Partner Program Manager vs Partner Account Manager?

AspectPartner Program ManagerPartner Account Manager
Primary FocusDeveloping and managing partner programs, strategies, and initiativesManaging relationships and sales with existing partners
ResponsibilitiesProgram design, partner onboarding, performance metricsAccount growth, renewals, and partner support
Work EnvironmentCross-functional teams, strategic planningSales teams, client relationship management
Required SkillsPartnership development, program management, communicationSales, relationship management, negotiation

While both roles involve working with partners, the Partner Program Manager focuses on creating and managing partner programs and strategies, whereas the Partner Account Manager concentrates on maintaining and growing existing partner relationships. Understanding these differences helps organizations assign the right responsibilities and skills to each role.

What job categories do people searching Partner Program Manager jobs in Rochester, NY look for?

The top searched job categories for Partner Program Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Partner Program Manager jobs?

Cities near Rochester, NY with the most Partner Program Manager job openings:

Infographic showing various Partner Program Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,076 per year, or $51 per hour.

Business Program Manager - Partner Governance

Paychex

Rochester, NY • On-site

$83K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

237th of 500 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Works closely with Channel Operations, business process owners, technology teams, and key stakeholders to identify operational improvement opportunities, define business requirements, evaluate solution options, and deliver business value through scalable partner operations processes and systems. Serves as the business administrator and operational owner for partner management platforms and associated workflows, supporting partner onboarding, registrations, revenue share administration, data governance, reporting enablement, and partner lifecycle management. Collaborates with internal and external resources to optimize operational processes, improve data quality, reduce manual effort, and support channel growth.
Responsibilities
  • Works on programs of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in owned areas of expertise.
  • Manages partner operations programs through the application of Business Process Improvement concepts including process design, stakeholder engagement, workflow management, risk mitigation, issue resolution, and operational governance. Serves as business administrator for partner operations platforms, coordinating user administration, workflow execution, onboarding activities, platform enhancements, testing, and release readiness.
  • Manages alignment, buy-in, and support of diverse stakeholders by building relationships with Channel Operations, Sales, Finance, Product, Technology, Business Intelligence teams, third-party vendors, and leadership.
  • Researches, validates, reconciles, and analyzes operational and partner program data to identify trends, process gaps, data quality concerns, operational risks, and improvement opportunities.
  • Responsible for tracking and reporting operational metrics including partner onboarding effectiveness, registration processing, platform adoption, revenue share administration, service levels, operational controls, and data quality outcomes.
  • Serves as business administrator and operational subject matter expert for partner operations platforms and supporting technologies. Defines business requirements, coordinates enhancement requests, validates reporting outputs, and partners with Product, Salesforce, BI, EDW, Snowflake, vendor, and implementation resources to deliver operational solutions.
  • Creates and maintains operational documentation, process maps, governance standards, training materials, business requirements, and stakeholder communications.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree in Business Administration, Business Analytics, Project/Program Management or similar - Preferred
  • 5 years of experience in Project/Program management experience or certifications a plus. Excellent group facilitation skills - real experience with groups implementing multiple initiatives preferred. .
  • Program Management - Preferred
  • Communication - Preferred
  • Management - Preferred
  • Innovation - Preferred
  • Planning - Preferred
  • Project Management - Preferred
  • Paychex - Preferred
  • Business Results - Preferred
  • Risk Management - Preferred
  • Call Center Experience - Preferred
  • Continuous Improvement Process - Preferred
  • Change Management - Preferred
  • Customer Success Management - Preferred
  • Process Improvement - Preferred
  • Stakeholder Management - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $83,230-$130,790 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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