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Partner Operations Manager Jobs in Toronto, ON (NOW HIRING)

Acosta

Operations Manager

Toronto, ON

The Operations Manager will oversee and manage all aspects of a program related to Field Personnel ... Strong relationshipbuilding skills with demonstrated success partnering with internal stakeholders ...

Rentokil Initial

Operations Manager

Toronto, ON

We pride ourselves on being a trusted partner to many of the world's leading brands across ... Operations Manager will be responsible for training, leading and developing a team of service ...

OSL Retail Services Inc

Operations Manager

Mississauga, ON · On-site

CA$75 - CA$90K/hr

As an Operations Manager within OSL, you will play a leading role optimizing endtoend operations ... Partner closely with Finance, HR, IT, LP, Marcom and other corporate stakeholders to streamline ...

Match Retail

Operations Manager

Mississauga, ON · On-site

We partner with leading organizations to deliver consistent, high-quality execution at retail ... The operations Manager plays a critical role in supporting day-to-day operational execution across ...

Lorex Technology

Operations Manager

Markham, ON · On-site

Senior Manager, Operations Existing vacancy: Yes Company Description For 34 years, Lorex has been ... Partner with cross-functional teams to troubleshoot logistics and distribution challenges ...

Match Retail

Operations Manager

Mississauga, ON · On-site

CA$55K - CA$60K/yr

Operations Manager - Contract Location: Mississauga, ON, (Hybrid 3 days in office) Schedule: Monday ... We partner with leading organizations to deliver consistent, high-quality execution at retail ...

BYD North America

Operations Manager

Toronto, ON · On-site

Key Responsibilities Partnership & Business Development Support * Develop and maintain strong ... Operational Excellence & Business Management * Lead and optimize day-to-day operational activities ...

AMMEGA

Operations Manager

Mississauga, ON

CA$120K/yr

Operations Manager - Canada (English/French) - Mississauga Summary The Operations Manager plans ... Partner with the Safety Manager to address safety issues and ensure that safety observations are ...

Metrie

Operations Manager

Georgetown, ON · On-site

CA$106K - CA$140K/yr

What You'll Do The Operations Manager is responsible for leading daily warehouse operations with a ... Partner with regional leadership to set budgets, track KPIs, and communicate performance updates.

Teleperformance

Operations Manager

Toronto, ON

CA$52K/yr

Partners with Workforce Management, Recruitment, and Clients onmanpowerplanning. * Analyzes ... Manages operational costs while ensuring revenue targets are achieved. * Ensuresoptimaloccupancy ...

Rentokil Initial

Operations Manager

Toronto, ON

We pride ourselves on being a trusted partner to many of the world's leading brands across ... Operations Manager will be responsible for training, leading and developing a team of service ...

Rentokil Initial

Operations Manager

Toronto, ON · On-site

We pride ourselves on being a trusted partner to many of the world's leading brands across ... Operations Manager will be responsible for training, leading and developing a team of service ...

Quadreal

Operations Manager

Toronto, ON

... partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...

A.S.P. Incorporated

Operations Manager

Toronto, ON · On-site

OPERATIONS MANAGER Are you passionate about Safety & Security and seeking opportunities in the ... Build and maintain strong relationships with clients, PortsToronto, partners, vendors and ...

Menasha Corporation

Operations Manager

Brampton, ON

CA$120K - CA$140K/yr

Establishes operational strategies to assure company objectives in the areas of safety ... Highly skilled at cultivating partnership-type relationships with client management * Pro-active ...

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Partner Operations Manager information

What are Partner Operations Managers?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What are the key skills and qualifications needed to thrive as a Partner Operations Manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a Partner Operations Manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Partner Operations Manager jobs in Toronto, ON? For Partner Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Partner Operations Manager jobs in Toronto, ON look for? The top searched job categories for Partner Operations Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Partner Operations Manager jobs? Cities near Toronto, ON with the most Partner Operations Manager job openings:
Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in Toronto, ON as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Operations Manager

Harbourfront Wealth Management

Toronto, ON • Hybrid

CA$80K - CA$95K/yr

Full-time

Posted 28 days ago

Job description

Who we are:
Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing wealth management firm with over $16 billion in assets under administration, comprised of five integrated entities: CIRO dealer, investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the belief that great people make great companies.
Career opportunity:
We are seeking a permanent, full time Operations Manager to play a key leadership role supporting our operations teams. This is an opportunity to lead and shape a high performing operations function at a growing private wealth firm, with real impact on both the advisor and client experience.
As Operations Manager, you will lead the day to day operational and administrative activities of the business, overseeing workflows, trading support, compliance administration, and continuous improvement initiatives. We are looking for someone who enjoys developing people, improving how things work, and balancing attention to detail with strategic thinking. If you thrive in a collaborative environment, enjoy rolling up your sleeves, and are excited about growing and strengthening a team, this role offers the chance to make a meaningful difference.
This role is based in Toronto, ON, offering flexibility through a hybrid remote setting.
You will be responsible for:
 
  • Working collaboratively with Senior management to support the business planning process;
  • Leading and developing the operations team, providing clear direction, coaching, and performance management to support a high quality client and advisor experience.
  • Responsible for the KPI definitions/targets (SLA, quality, throughput) and performance management of the Operations Processing team
  • Providing firm wide training and support to personnel on operational tasks and inquiries as needed
  • Assist the Senior Manager with organization, presentation of Monthly Associates Forums
  • Collaborate with internal support teams for ongoing procedural updates and efficiencies
  • Leading continuous improvement initiatives to enhance efficiency, controls, scalability, and service quality across operations.
  • Collaborating closely with portfolio managers, estate planning consultants, compliance, and other internal partners to support business objectives.
  • Participate in staff planning for continuous improvement and scalability
  • Leading a second level of escalation support alongside the Supervisor for Operational issues
  • Work collaboratively with Operations staff and lead the development of training materials, processes and guides for Operations and ensure updates are completed as required
  • Liaison to our custodian (NBIN) on trends, escalations, improvements as needed
  • Provide support and over see MAKO dashboards to ensure SLA are in progress
  • Continue to develop and evolve the training experience and documentation within Operations Processing

The ideal candidate for this position has:
 
  • Proven leadership experience building, coaching, and developing high‑ performing operations teams within a private wealth or financial services environment.
  • Strong organizational and prioritization skills, with the ability to manage multiple workflows, deadlines, and competing priorities effectively.
  • Demonstrated experience monitoring, measuring, and reporting on operational performance using key performance indicators (KPIs) to drive accountability, continuous improvement, and service quality.
  • A client centric mindset, with a clear understanding of how operational accuracy, timeliness, and consistency impact the advisor and client experience.
  • Experience leading and supporting change initiatives, including process improvements, system enhancements, and evolving business requirements, while maintaining team engagement and service standards.
  • Strong analytical and problem-solving skills, with a proactive, solutions oriented approach to identifying root causes and implementing sustainable improvements.
  • Advanced proficiency with Microsoft Office and experience working with investment operations platforms, with the ability to take ownership of workflows and systems rather than simply execute tasks.
  • Excellent written and verbal communication skills, with the ability to convey complex operational concepts clearly to advisors, internal partners, and senior leadership.
  • Demonstrated ability to work collaboratively across functions while exercising sound judgment and independence in decision making.

Salary Range: $80,000 - $95,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).  
Diversity and Inclusion
Diversity is an important value to us. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants and employees will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion, or belief.