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Partner Operations Manager Jobs in Kalamazoo, MI

Kencogroup

Operations Supervisor

Portage, MI · On-site

Relationship Management - Building and maintaining relationships with internal partners to ... Each should strive for operational excellence, pursue innovation, and want to grow with our company.

New

AEG

Race Operations - Michigan

Martin, MI · On-site

$13.73/hr

NHRA continues to race forward with a number of key initiatives, including a multiyear partnership ... As a member of the Race Operations Team, you will be an essential part of the guest experience.

Abaxis

Digital Business Partner

Portage, MI · On-site

Lead VDT operational delivery and team performance across incident/problem/change management ... IT business partnership, product management, consulting, or equivalent * 5+ years leading ...

Zoetis Spain SL

Digital Business Partner

Kalamazoo, MI · On-site

$180 - $240/hr

Lead VDT operational delivery and team performance across incident/problem/change management ... IT business partnership, product management, consulting, or equivalent. * Demonstrated success ...

Zoetis, Inc.

Digital Business Partner

Kalamazoo, MI · On-site

Lead VDT operational delivery and team performance across incident/problem/change management ... IT business partnership, product management, consulting, or equivalent * 5+ years leading ...

The Pivot Group

IT Manager - Wayland Area

Wayland, MI · On-site

$95K - $142K/yr

... operations? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is ... We partner with leading manufacturing companies in Wayland, seeking experienced IT Managers to ...

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All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Kalamazoo, MI

Partner Operations Manager information

See Kalamazoo, MI salary details

$29.2K

$59.9K

$111.8K

How much do partner operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for partner operations manager in Kalamazoo, MI is $59,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What job categories do people searching Partner Operations Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Partner Operations Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Partner Operations Manager jobs?

Cities near Kalamazoo, MI with the most Partner Operations Manager job openings:

Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in Kalamazoo, MI as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $59,865 per year, or $28.8 per hour.

Medicare Operations Senior Program Manager

Bcbsa

Three Rivers, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

This role will be responsible for operations management of the Federal Employee Program (FEP) Medicare Advantage (MA) EGWP line of business. Responsible for overseeing day-to-day operational work streams that support Medicare products and services to ensure operational/regulatory compliance consistent with FEP, Office of Personnel Management (OPM), and Centers for Medicare and Medicaid Services (CMS), and EGWP policies and procedures. Manage operational efficiencies/continuous improvement initiatives and support operational implementation of cross-functional initiatives to enhance member and provider experiences.
This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network, and Inter Plan & Products (IPP) teams to ensure product builds are compliant, timely, and operationally sound. Position will serve as the primary interface with operations and implementation partners throughout the product cycle and will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.
  • Manages business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes/procedures and applies deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance and audit readiness.
  • Manages pre/post-launch operational monitoring, identifies execution gaps, and drives in-year corrections to maintain product integrity and compliance.
  • Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas/stakeholders. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
  • Manages product implementation and operational readiness as directed by product development team in ensuring benefit builds at the operations and implementation partner level align precisely with approved CMS-compliant specifications. Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.
  • Supports Product Development team with strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking. Manages vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.
  • Manages collating MA product operational performance reporting including all applicable KPIs, SLAs, regulatory, and operational reporting metrics and appropriately distributes to BCBSA leadership.
  • Serves as a liaison and communicator to FEPOC Operations team, presenting recommendations to leadership and mentoring operational staff.

The posting range for this position is:

105,400.00 - 152,800.00


Qualifications:
Education

  • Required BS in Healthcare, Business Administration, Public Health, or related field; or equivalent experience

Experience

  • Required 8+ Years experience in Medicare/Medicare Advantage Operations, healthcare operations, and health insurance or managed care.


Knowledge Skills and Abilities

  • Deep knowledge of Medicare Advantage, Part D, and CMS regulations.
  • Experience leading/supporting large, cross functional programs/projects, including working with TPAs/BPOs.
  • Experience working with core processing platforms like - Facets, HealthEdge, QNXT etc.
  • Strong analytical skills with ability to interpret utilization data, competitive benchmarking, and quality/Stars metrics to drive benefit enhancement decisions.
  • Excellent written, oral communication, and presentation skills; proven ability to develop and deliver executive-level materials and represent product initiatives to senior stakeholders.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools and data visualization platforms.
  • Strong stakeholder management and relationship-building skills with the ability to influence without authority across Legal, Compliance, Actuarial, Clinical, and Operations functions.


Extra Posting Information:

#LI-Remote

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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