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Partner Operations Manager Jobs in Ontario (NOW HIRING)

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

The Fedcap Group

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

Fedcap

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

Easterseals

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Partner with leadership to identify operational improvements and implement solutions that enhance ... Experience managing contracts, partnerships, or multi-stakeholder service delivery environments.

Rentokil Initial

Operations Manager

Ottawa, ON

Operations Manager will be responsible for training, leading and developing a team of service ... partnering closely with the sales team on business development Able to work a flexible schedule ...

Rentokil Initial

Operations Manager

Toronto, ON

We pride ourselves on being a trusted partner to many of the world's leading brands across ... Operations Manager will be responsible for training, leading and developing a team of service ...

AMMEGA

Operations Manager

Mississauga, ON · On-site

CA$120K/yr

Operations Manager - Canada (English/French) - Mississauga Summary The Operations Manager plans ... Partner with the Safety Manager to address safety issues and ensure that safety observations are ...

Cybrid

Operations Manager

Toronto, ON

CA$130K - CA$175K/yr

From documenting how work actually gets done, to driving the rollout of new products to partners ... Support finance operation workflows, including vendor and contract management (onboarding, renewals ...

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All JobsPartner Operations JobsPartner Operations Manager JobsPartner Operations Manager Jobs in Ontario

Partner Operations Manager information

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What does a partner operations manager do?

A partner operations manager oversees the processes and relationships involved in managing partnerships between a company and its external partners. They coordinate communication, ensure contractual compliance, optimize partner performance, and often use tools like CRM systems to track progress. The role requires strong organizational, communication, and problem-solving skills to support strategic business growth.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Partner Operations Manager jobs in Ontario? For Partner Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Partner Operations Manager jobs in Ontario look for? The top searched job categories for Partner Operations Manager jobs in Ontario are:
What cities in Ontario are hiring for Partner Operations Manager jobs? Cities in Ontario with the most Partner Operations Manager job openings:
Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in Ontario as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

EoS Fitness

Full-time

Re-posted yesterday

Job description

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards.  Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. 

Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff. 
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. 
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. 
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. 
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. 
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. 
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products. 
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. 

Qualifications:

  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:

  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

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