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Part Time Technical Support Jobs in Virginia (NOW HIRING)

$77K - $176K/yr

As a technical project management specialist, you know the complexities of supporting software ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Part-Time IT Support Assistant

Arlington, VA · On-site

$18.50 - $24.50/hr

Additionally, the candidate needs to be able to communicate clearly with end users of all technical ... This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.

Additionally, the candidate needs to be able to communicate clearly with end users of all technical ... This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.

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Part Time Technical Support information

See Virginia salary details

$14

$25

$44

How much do part time technical support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for part time technical support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the key skills and qualifications needed to thrive as a Part Time Technical Support specialist, and why are they important?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What does a Part Time Technical Support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.
What are the most commonly searched types of Technical Support jobs in Virginia? The most popular types of Technical Support jobs in Virginia are:
What are popular job titles related to Part Time Technical Support jobs in Virginia? For Part Time Technical Support jobs in Virginia, the most frequently searched job titles are:
Agentic AIOps Technical Lead

Agentic AIOps Technical Lead

Booz Allen Hamilton, Inc.

Mclean, VA • On-site

$112K - $257K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 11 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants


Job description

Job Description
Remote Work:
Hybrid
Job Number:
R0239430
Location:
McLean,VA,US
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Agentic AIOps Technical Lead
The Opportunity:
As an experienced engineer, you know that artificial intelligence-especially agentic systems, Generative AI, and large language models (LLMs)-is reshaping how modern operations are run. We need your technical leadership and problem-solving expertise to architect next-generation capabilities in Agentic AIOps, enabling autonomous detection, triage, and operational decision-making across complex enterprise and mission environments.
In this role, you will architect and build advanced AI-driven AIOps capabilities, including autonomous agents, LLM-powered workflows, observability integrations, and automated operational responses. You will collaborate with AI/ML engineers, data scientists, SREs, platform engineers, software developers, security engineers, and product owners to design and deliver world-class solutions that modernize operational ecosystems.
You will set the technical vision, drive architectural standards, and ensure scalable, secure, and resilient design patterns across the Agentic AIOps portfolio. Your ability to bridge advanced technical strategy with hands-on engineering will enable innovations that shape how missions of national importance operate in real time.
Join us. The world can't wait.
You Have:
  • 7+ years of experience in software engineering, machine learning engineering, site reliability engineering, platform engineering, or AI systems architecture
  • 3+ years of experience designing, developing, or deploying AI-driven systems, including autonomous agents, LLM-based systems, or automated decision pipelines
  • Experience architecting agentic, automation, or AIOps systems for observability, resilience, or operational intelligence
  • Experience with agent orchestration frameworks such as LangChain, AutoGen, CrewAI, or custom agent frameworks
  • Experience integrating LLMs, GPT-class models, or multimodal models into applications, pipelines, or mission systems
  • Experience with cloud-based infrastructure and platform services, including AWS, Azure, or GCP
  • Experience with Kubernetes
  • Experience working in cross-functional delivery environments with data scientists, ML engineers, SREs, product managers, and security teams and creating reference architectures and creating technical roadmaps
  • Ability to obtain a Secret clearance
  • Bachelor's degree

Nice If You Have:
  • Experience with AIOps tools and observability platforms such as Elastic, Splunk, Datadog, OpenTelemetry, Prometheus, or Grafana
  • Experience with containerized architectures, distributed systems, and CI/CD pipelines
  • Experience with MLOps, AIOps, or automation tooling such as MLflow, Kubernetes, Airflow, Ray, vector databases, event-driven pipelines, or observability stacks
  • Experience supporting federal clients or mission-critical operational systems
  • Ability to translate complex technical concepts into clear and concise insights for non-technical or executive audiences
  • Possession of excellent verbal and written communication skills

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,800.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914