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Part Time Technical Support Jobs in Virginia (NOW HIRING)

Prescient Edge

Senior Technical Writer

Mclean, VA · On-site

... Job Type Part-time Career Level Staff Education Bachelor's Degree Travel Security Clearance ... E support solutions to the Department of Defense and throughout the intelligence community.

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Part Time Technical Support information

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$14

$25

$44

How much do part time technical support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for part time technical support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the key skills and qualifications needed to thrive as a Part Time Technical Support specialist, and why are they important?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What does a Part Time Technical Support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.
What are the most commonly searched types of Technical Support jobs in Virginia? The most popular types of Technical Support jobs in Virginia are:
What are popular job titles related to Part Time Technical Support jobs in Virginia? For Part Time Technical Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Part Time Technical Support jobs in Virginia look for? The top searched job categories for Part Time Technical Support jobs in Virginia are:
Part Time Technical Support jobs near you
Tier 1 Operations Support Specialist

Tier 1 Operations Support Specialist

Booz Allen Hamilton, Inc.

Chantilly, VA • On-site

$62K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants

Job description

Job Description
Remote Work:
No
Job Number:
R0238572
Location:
Chantilly,VA,US
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Tier 1 Operations Support Specialist
The Opportunity:
Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development-if you have a passion for making systems better, we need you!
As a site reliability engineer (SRE) on our team, you'll help the Intelligence Community develop more robust systems by building a resilient infrastructure. You'll build in redundancy, implement monitoring tools, and automate wherever possible. You'll reduce toil by scripting routine tasks and automating self-repair. This is your chance to further your skills in cloud technologies while continuing to grow your SRE experience.
Work with us as we help support our client's missions with continuous and uninterrupted operation support.
Join us. The world can't wait.
You Have:
  • 1+ years of experience in a technical support role such as IT operations or help desk
  • Experience performing initial troubleshooting for system, application, or network issues
  • Experience using ticketing or incident management tools such as JIRA or ServiceNow
  • Experience with Linux or Windows system administration fundamentals
  • Ability to follow standard operating procedures and document actions
  • Ability to work rotating round-the-clock shifts, including nights, weekends, and holidays
  • TS/SCI clearance with a polygraph
  • HS diploma or GED
  • Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC certification within 6 months of hire

Nice If You Have:
  • Experience monitoring enterprise systems, dashboards, logs, or mission applications
  • Experience escalating incidents to higher-tier teams
  • Knowledge of on-call processes, after-hours support models, or operational recall procedures
  • Ability to work independently in a high-tempo environment
  • Possession of strong verbal and written communication skills, to communicate effectively with technical and non-technical staff
  • Bachelor's degree
  • Security+ or Network+ certification
  • Industry cloud foundational AWS Cloud Practitioner, CompTIA Cloud+, or MS Azure Fundamentals certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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