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Part Time Retail Customer Service Representative Jobs

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Part Time Retail Customer Service Representative information

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How much do part time retail customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Retail Customer Service Representative, and why are they important?

To thrive as a Part Time Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and cash handling procedures is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in this customer-facing role. These skills are crucial for providing excellent service, resolving customer issues efficiently, and contributing to overall store success.

What are some common challenges faced by part-time retail customer service representatives, and how can they effectively manage them?

Part-time retail customer service representatives often encounter challenges such as handling high customer volumes during peak hours, managing difficult customer interactions, and quickly adapting to changing store promotions or policies. Effective time management, clear communication, and staying updated on product knowledge can help representatives provide efficient service. Teamwork is also crucial, as collaborating with colleagues ensures smooth operations and support during busy shifts.

What are part time retail customer service representatives?

Part time retail customer service representatives are employees who assist customers in retail stores while working fewer hours than full-time staff, typically less than 30-35 hours per week. Their main duties include helping customers find products, answering questions, processing sales transactions, and resolving any issues or complaints. They play a key role in providing a positive shopping experience and supporting the overall operations of the store. Because they work part time, their schedules may vary and include evenings, weekends, or holidays depending on store needs.

What is the difference between Part Time Retail Customer Service Representative vs Part Time Retail Sales Associate?

AspectPart Time Retail Customer Service RepresentativePart Time Retail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesPromote products, assist with sales, upsell
Work EnvironmentCustomer service counters, checkout areasSales floors, product displays
Required SkillsCommunication, problem-solving, patienceSales techniques, product knowledge, friendliness
Common TasksAnswer questions, process returns, provide infoEngage customers, recommend products, close sales

While both roles involve interacting with customers in a retail setting, the Part Time Retail Customer Service Representative focuses on assisting with inquiries and resolving issues, whereas the Part Time Retail Sales Associate emphasizes promoting and selling products. Both positions require strong communication skills and are essential for providing a positive shopping experience.

What cities are hiring for Part Time Retail Customer Service Representative jobs? Cities with the most Part Time Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Part Time Retail Customer Service Representative jobs? States with the most job openings for Part Time Retail Customer Service Representative jobs include:
Part Time Retail Customer Service Coordinator

Part Time Retail Customer Service Coordinator

Tjx

Whittier, CA • On-site

$17.90 - $18.40/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 686 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers


Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

13530 Whittier Blvd.

Location:

USA TJ Maxx Store 0670 Whittier CAThis position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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