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Part Time Retail Customer Service Representative Jobs in Dallas, TX

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Customer Service Representative

Arlington, TX · On-site

$14.50 - $19.50/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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Customer Service Representative

Mesquite, TX · On-site

$14.50 - $19.75/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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Customer Service Representative

Cedar Hill, TX · On-site

$13.75 - $18.75/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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Customer Service Representative

Wilmer, TX · On-site

$15.50 - $21/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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Customer Service Representative

Kaufman, TX

$13.25 - $18/hr

... Part time Customer Service Representative We want you to join our team as a Customer Service ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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All JobsRetail Customer Service Representative JobsPart Time Retail Customer Service Representative JobsPart Time Retail Customer Service Representative Jobs in Dallas, TX

Part Time Retail Customer Service Representative information

See Dallas, TX salary details

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How much do part time retail customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time retail customer service representative in Dallas, TX is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.04 per hour, depending on experience, location, and employer.

What is a part time retail customer service representative?

Part time retail customer service representatives are employees who assist customers in retail stores while working fewer hours than full-time staff, typically less than 30-35 hours per week. Their main duties include helping customers find products, answering questions, processing sales transactions, and resolving any issues or complaints. They play a key role in providing a positive shopping experience and supporting the overall operations of the store. Because they work part time, their schedules may vary and include evenings, weekends, or holidays depending on store needs.

What are the key skills and qualifications needed to thrive as a part time retail customer service representative?

To thrive as a Part Time Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and cash handling procedures is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in this customer-facing role. These skills are crucial for providing excellent service, resolving customer issues efficiently, and contributing to overall store success.

What are some common challenges faced by part time retail customer service representatives, and how can they effectively manage them?

Part-time retail customer service representatives often encounter challenges such as handling high customer volumes during peak hours, managing difficult customer interactions, and quickly adapting to changing store promotions or policies. Effective time management, clear communication, and staying updated on product knowledge can help representatives provide efficient service. Teamwork is also crucial, as collaborating with colleagues ensures smooth operations and support during busy shifts.

What is the difference between Part Time Retail Customer Service Representative vs Part Time Retail Sales Associate?

AspectPart Time Retail Customer Service RepresentativePart Time Retail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesPromote products, assist with sales, upsell
Work EnvironmentCustomer service counters, checkout areasSales floors, product displays
Required SkillsCommunication, problem-solving, patienceSales techniques, product knowledge, friendliness
Common TasksAnswer questions, process returns, provide infoEngage customers, recommend products, close sales

While both roles involve interacting with customers in a retail setting, the Part Time Retail Customer Service Representative focuses on assisting with inquiries and resolving issues, whereas the Part Time Retail Sales Associate emphasizes promoting and selling products. Both positions require strong communication skills and are essential for providing a positive shopping experience.

Part Time Retail Customer Service Representative jobs near you

Part-Time Retail Customer Service (30-35 hours)

The UPS Store #0701

Fort Worth, TX

$14.50 - $15.75/hr

Part-time

Re-posted 25 days ago

Job description

The UPS Store is an independently owned and operated retail location.  Employees of The UPS Store #701 are employed by RBRJ-Morg Inc. and are not employees of UPS.  The UPS Store #701 is a retail location where customers can complete services including: shipping, packing; printing; mail receiving; faxing; and additional business services.

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

This position requires 30-35 hours per week.  Schedules will include 5 days per week, including some weekends. 

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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