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Part Time Remote Call Center Agent Jobs (NOW HIRING)

Cool Hand Lucas Inc.

Call Center Specialist

Rancho Mirage, CA · Remote

$17.25 - $21.50/hr

Remote Solar & Roofing Appointment Setter (Experienced Sales Reps Only) Location: 100% Remote We ... Now we're scaling our remote call center with experienced appointment setters who know how to ...

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Part Time Remote Call Center Agent information

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How much do part time remote call center agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for part time remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are part time remote call center agents?

Part time remote call center agents are customer service representatives who work from home or another remote location, typically for fewer than 40 hours per week. Their main responsibilities include handling inbound or outbound calls, assisting customers with inquiries or issues, and performing basic data entry tasks. This role allows for flexible scheduling and can be ideal for those balancing other commitments, such as school or another job. Employers often provide training and the necessary software to help agents perform their duties effectively.

What are the key skills and qualifications needed to thrive as a Part Time Remote Call Center Agent, and why are they important?

To thrive as a Part Time Remote Call Center Agent, you need strong communication abilities, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding agents excel through patience, problem-solving, and the ability to remain calm under pressure. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining high customer satisfaction in a remote environment.

What are some common challenges faced by part-time remote call center agents, and how can they be managed?

Part-time remote call center agents often face challenges such as managing time effectively between shifts, staying motivated without in-person supervision, and maintaining clear communication with team members who may be in different locations or time zones. To overcome these challenges, it's helpful to establish a dedicated workspace, set a consistent schedule, and utilize collaboration tools provided by the employer. Regular check-ins with supervisors and colleagues can also foster a sense of connection and ensure that everyone is aligned on goals and updates.

What is the difference between Part Time Remote Call Center Agent vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Call Center AgentPart Time Remote Customer Service Representative
CredentialsBasic customer service skills, sometimes call center certificationsCustomer service skills, possibly additional product knowledge
Work EnvironmentHome-based, call center software, headsetHome-based, communication tools, CRM systems
Industry UsageCall centers, telecommunication companiesRetail, tech, healthcare, various industries
Search & Comparison IntentFocus on call handling, scripts, and telephonyFocus on customer support, issue resolution

Both roles involve remote customer interaction, but Part Time Remote Call Center Agents typically handle inbound/outbound calls using call center software, while Customer Service Representatives may focus more on resolving customer issues via chat or email. The roles overlap in skills and environment but differ in communication channels and industry focus.

What cities are hiring for Part Time Remote Call Center Agent jobs? Cities with the most Part Time Remote Call Center Agent job openings:
What are the most commonly searched types of Remote Call Center Agent jobs? The most popular types of Remote Call Center Agent jobs are:
What states have the most Part Time Remote Call Center Agent jobs? States with the most job openings for Part Time Remote Call Center Agent jobs include:
Part Time Remote Call Center Agent jobs near you
Remote Call Center Agent (TX, SC, NC, FL, GA ONLY)

Remote Call Center Agent (TX, SC, NC, FL, GA ONLY)

Frontline Call Center

FL • Remote

$15/hr

Part-time

Posted 13 days ago

Job description

Remote Customer Service Representative



Location: Remote - Must reside in the U.S inTX, SC, NC, FL, and GA. .
Schedule: Open availability required. Our hours of operation are 6:00 AM - 1:00 AM EST your assigned schedule will fall within this range and MUST be available to work weekends.
Compensation:$15.00 per hour


About UsAtFrontline Group, exceptional service isn't optional-it's our standard.
We specialize inwhite-glove customer experiencesthat are proactive, personalized, detail-oriented, and consistently above the norm. You'll join a dedicated team of professionals who elevate every customer interaction, treating each caller as a valued client and ensuring every experience reflects our commitment to excellence.
What You'll Do

  • Deliver awhite-glove customer experienceby keeping interactions clear, positive, and supportive.
  • Serve as the primary point of contact for high-value clients, delivering a polished, professional, and empathetic experience on every call.
  • Actively listen, identify needs, and tailor each interaction-no two calls are the same.
  • Take ownership of the customer journey, ensuring seamless resolution and proactive follow-up.
  • Document interactions thoroughly in the CRM system to ensure continuity and accuracy.
  • Collaborate with internal teams to resolve complex issues efficiently and maintain a premium client experience.

What We're Looking For

  • Experience inhigh-touch customer service,technical support, orcall center environmentsserving premium clients.
  • Exceptional verbal and written communication skills with the ability to adapt tone and language to any situation.
  • Naturally empathetic and patient-you don't just solve problems, you make customers feel valued and understood.
  • Detail-oriented and accountable, with a strong sense of ownership for each customer's experience.
  • Proficient with CRM systems, data tracking, and documentation.
  • Adaptable and professional under pressure, maintaining composure with frustrated or high-expectation customers.
  • Experience withmultichannel support(phone, chat, email) preferred.
  • High school diploma or equivalent required; associate degree or equivalent experience preferred.

Why Join Us

  • Be part of aservice-first culturewhere excellence is recognized and rewarded.
  • Participate intraining and development programsthat sharpen your "white glove" service skills.
  • Benefit from abonus structuretied to customer satisfaction and service quality-your dedication truly pays off.
  • Work alongside ahigh-performing, motivated teamthat takes pride in delivering world-class support.


Technical RequirementsWe do not provide equipment, to ensure an optimal remote work experience, candidates must maintain a desktop setup that meets or exceeds the following specifications:
To work successfully from home, you'll need a computer and internet setup that meets the following standards.
Computer & Equipment:

  • Windows 11 based PC(no MACs or Chrome Book)
  • Dual monitors - this helps you see multiple programs at once while assisting customers.
  • At least 16 GB of memory (RAM) with 12 GB usable - this keeps your computer running smoothly while using several tools at once.
  • CPU utilization should be 50% or less
  • At least 256 GB of storage space (SSD preferred)- so your computer can store and load programs quickly.
  • Internet connections: your computer must have a Ethernet (RJ-45) port.
  • Wired internet connection required- Wi-Fi is not allowed; your computer must be connected to your router using an Ethernet cable for a stable signal.


Internet Speed:Please usespeedtest.netto test your specs

  • Download speed:20 Mbpsor higher (for receiving data).
  • Upload speed:10 Mbpsor higher (for sending data).
  • Ping:20 MS or less(for a fast, responsive connection).


Important:These technical requirements will be verified during your interview -no exceptions.
Please join the interviewfrom the computer you plan to use for the position, with yourcamera turned onandready to share your screenso we can confirm your computer's setup.Do not join from a cell phone, as you'll need to demonstrate your system's specifications during the session.
To be considered for this role you must resideinTX, SC, NC, FL, or GA. Must reside in the U.S.


Spots are limited - apply as soon as possible if interested!


Additional Information

  • Some benefits are subject to eligibility requirements, including employment term and other factors.
  • Frontline Groupis aW2 employer(we do not hire independent contractors).

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