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Part Time Remote Call Center Agent Jobs (NOW HIRING)

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Customer Service Agent - Remote Job Type: Part-time Hours: Varies with flexibility across all seven ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing ...

Customer Service Agent Job Type: Full Time - Work from Home Hours: Varies with flexibility across ... call center experience Experience working with an automatic dialer Must be computer literate ...

$15 - $19.75/hr

Medical Call center background a plus * Excellent communication skills, including verbal with ... Employment Type: PART_TIME

$15 - $19.75/hr

Call Agent handles inbound calls from patients of private medical practices, managed care ... Medical Call center background a plus * Excellent communication skills, including verbal with ...

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Part Time Remote Call Center Agent information

See salary details

$10

$17

$25

How much do part time remote call center agent jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for part time remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are part time remote call center agents?

Part time remote call center agents are customer service representatives who work from home or another remote location, typically for fewer than 40 hours per week. Their main responsibilities include handling inbound or outbound calls, assisting customers with inquiries or issues, and performing basic data entry tasks. This role allows for flexible scheduling and can be ideal for those balancing other commitments, such as school or another job. Employers often provide training and the necessary software to help agents perform their duties effectively.

What are the key skills and qualifications needed to thrive as a Part Time Remote Call Center Agent, and why are they important?

To thrive as a Part Time Remote Call Center Agent, you need strong communication abilities, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding agents excel through patience, problem-solving, and the ability to remain calm under pressure. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining high customer satisfaction in a remote environment.

What are some common challenges faced by part-time remote call center agents, and how can they be managed?

Part-time remote call center agents often face challenges such as managing time effectively between shifts, staying motivated without in-person supervision, and maintaining clear communication with team members who may be in different locations or time zones. To overcome these challenges, it's helpful to establish a dedicated workspace, set a consistent schedule, and utilize collaboration tools provided by the employer. Regular check-ins with supervisors and colleagues can also foster a sense of connection and ensure that everyone is aligned on goals and updates.

What is the difference between Part Time Remote Call Center Agent vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Call Center AgentPart Time Remote Customer Service Representative
CredentialsBasic customer service skills, sometimes call center certificationsCustomer service skills, possibly additional product knowledge
Work EnvironmentHome-based, call center software, headsetHome-based, communication tools, CRM systems
Industry UsageCall centers, telecommunication companiesRetail, tech, healthcare, various industries
Search & Comparison IntentFocus on call handling, scripts, and telephonyFocus on customer support, issue resolution

Both roles involve remote customer interaction, but Part Time Remote Call Center Agents typically handle inbound/outbound calls using call center software, while Customer Service Representatives may focus more on resolving customer issues via chat or email. The roles overlap in skills and environment but differ in communication channels and industry focus.

What cities are hiring for Part Time Remote Call Center Agent jobs? Cities with the most Part Time Remote Call Center Agent job openings:
What are the most commonly searched types of Remote Call Center Agent jobs? The most popular types of Remote Call Center Agent jobs are:
What states have the most Part Time Remote Call Center Agent jobs? States with the most job openings for Part Time Remote Call Center Agent jobs include:
Remote Call Center Agent

Remote Call Center Agent

ACD Connect

Farmington, UT โ€ข Remote

$10/hr

Part-time

Retirement

Posted 18 days ago


Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.