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Part Time It Helpdesk Jobs in Indiana (NOW HIRING)

Dmainc

IT Support Intern - Spring 2027

Indianapolis, IN · Hybrid

$14.25 - $19/hr

Essential Duties and Responsibilities Monitor, review, and prioritize help desk requests Provides a ... Information Systems, Technology, or related field Proficient in Microsoft Windows 7 and Office ...

allencounty

Coliseum Part Time A/V Tech

Fort Wayne, IN

$37K - $46K/yr

This role supports the Technical Manager of AV/IT Services by ensuring smooth technical operations ... The part-time Audio Visual Technician works in a fast-paced environment at the War Memorial ...

allencounty

Coliseum Part Time A/V Tech

Fort Wayne, IN

$37K - $46K/yr

This role supports the Technical Manager of AV/IT Services by ensuring smooth technical operations ... The part-time Audio Visual Technician works in a fast-paced environment at the War Memorial ...

Ivy Tech

Adjunct - Cloud Technologies

Lawrenceburg, IN · On-site

Documented evidence of information technology teaching excellence, including date of award ... Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time ...

Ivy Tech

Adjunct - Cloud Technologies

Lawrenceburg, IN · On-site

Documented evidence of information technology teaching excellence, including date of award ... Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time ...

Ivy Tech

Adjunct - Software Development

Lafayette, IN · On-site

Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed ... Two years of professional employment in the information technology field * Documentation of ...

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Indiana

Part Time It Helpdesk information

See Indiana salary details

$12

$22

$32

How much do part time it helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time it helpdesk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Indiana?

The most popular types of It Helpdesk jobs in Indiana are:

What cities in Indiana are hiring for Part Time It Helpdesk jobs?

Cities in Indiana with the most Part Time It Helpdesk job openings:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

IT Support and Account Management

Blue Delta Technologies

Indianapolis, IN • On-site

$45K - $52K/yr

Full-time, Part-time

PTO

Re-posted 23 days ago

Job description

Description:

IT Support and Account Management

Indianapolis, IN

External Client Tier 1 support and account management


Full-Time (Salaried) and Part-Time (Hourly) openings

Paid vacation offered for FT role

Salary: $50-$52k (based on experience)

Hourly: $22-$25/hour (based on experience)


We are seeking a customer-focused Tier 1 IT Support and Account Management Specialist to provide technical support while serving as the primary point of contact for assigned client accounts. This role combines hands-on technical troubleshooting with relationship management, requiring strong communication, organization, and customer service skills. The ideal candidate enjoys working directly with clients, resolving technical issues, and ensuring an exceptional support experience.


Key Responsibilities:

  • Serve as the primary IT support contact for assigned external clients, onsite.
  • Troubleshoot and resolve hardware, software, printer, network, and peripheral issues.
  • Log, prioritize, document, and resolve support requests using a ticketing system.
  • Manage client relationships by providing timely updates, setting expectations, and ensuring high customer satisfaction.
  • Escalate complex technical issues when necessary while maintaining ownership of client communication.
  • Document troubleshooting steps, resolutions, and client interactions accurately.
  • Assist with workstation setup, software installations, account provisioning, and basic system administration.

Qualifications:

  • 1–3 years of experience in a Tier 1 IT Support, Help Desk, or Desktop Support role.
  • Experience using IT ticketing systems (e.g., ServiceNow, Jira, Zendesk, ConnectWise, Autotask, etc.).
  • Strong hardware and software troubleshooting skills.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Highly organized with strong documentation and time management abilities.
  • Ability to manage multiple client requests and prioritize effectively.
  • Experience providing onsite support to business clients is a plus.
Requirements: