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Part Time Customer Support Jobs in Michigan (NOW HIRING)

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ... Full-time or part-time positions are available. Flexible hours and remote work are possible after ...

Soble PLC

Client Support Advisor

Farmington Hills, MI

$48K/yr

A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ... Full-time or part-time positions are available. Flexible hours and remote work are possible after ...

Carmax

Customer Specialist - Part Time

Kentwood, MI · On-site

$17.20 - $25.80/hr

You'll act as a trusted guide, supporting customers through every step of their car-buying and ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

Carmax

Customer Specialist - Part Time

Grand Rapids, MI

$17.20 - $25.80/hr

You'll act as a trusted guide, supporting customers through every step of their car-buying and ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

Five Below

Support lead Part Time

Escanaba, MI

$14.23/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support lead Part Time

Escanaba, MI · On-site

$14.23/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Victra

Sales Support Rep Part-Time

Traverse City, MI · On-site

$19.25 - $26.50/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

New

Victra

Sales Support Rep Part-Time

Marshall, MI · On-site

$18.25 - $25/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Michigan

Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are the most commonly searched types of Customer Support jobs in Michigan?

The most popular types of Customer Support jobs in Michigan are:

What cities in Michigan are hiring for Part Time Customer Support jobs?

Cities in Michigan with the most Part Time Customer Support job openings:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Support Staff II- Customer Service Specialist

Judson Center

Royal Oak, MI • On-site

$15.09 - $17.65/hr

Part-time

Re-posted 12 days ago

Job description

Position: Support Staff II-Customer Service Specialist
Status: Part-Time; Non-Exempt (1p-7p)
Reports to: Operations Manager
Our Mission: To provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential.
Job Summary:
The primary responsibility of the SSII-Customer Service Specialist is to interact with the agencies staff, clients, visitors and vendors to address inquiries, manage the lobby flow, and resolve daily customer service issues. Generally providing a higher level of customer support for program efficiency.
Primary Duties and Responsibilities
The Customer Service Specialist will:
  • Greets clients, visitors, and guest; determines the purpose of each person’s visit and directs or escorts him/her to the appropriate location.
  • Operate multi-phone line system.
  • Answers, screens, and directs phone calls to staff and takes messages when needed.
  • Maintaining and logging utilization of petty cash.
  • Ordering supplies.
  • Managing and provide oversight to the lobby.
  • Insurance verifications and authorizations.
  • Performs other duties as assigned.
Education and Qualifications
  • High School diploma or GED required; some college or business courses preferred.
  • Valid Michigan Driver’s license, appropriate insurance and use of own vehicle.
  • Excellent interpersonal, written/verbal, and customer service skills.
  • Expert Multi-line phone operator experience.
  • Basic understanding of administrative and clerical procedures and systems.
  • Previous experience working with children and individuals with behavioral health needs helpful.
  • Criminal background checks and clearances as required by licensing, agency, or other governmental and accreditation requirements.
  • Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.
Working Conditions
  • General office setting at reception area workstation. Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.
  • Some non-traditional hours such as evenings, or weekends may be required.
  • Travel may be required.
Core Competencies:
  1. Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
  2. Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
  3. Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
  4. Planning amp; Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
  5. Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
  6. Judgement amp; Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
  7. Quality amp; Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
  8. Initiative amp; Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
  9. Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
  10. Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.

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