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Part Time Customer Success Jobs in Silver Spring, MD

Planet Fitness

PT Customer Service Rep

Waldorf, MD · On-site

$15/hr

  • PTO

Part- Time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months ... We Are Ambitious - Always learning and growing toward success. We believe in the power of our ...

Planet Fitness

PT Customer Service Rep

Glen Burnie, MD

$15/hr

  • PTO

Part- Time: Starting at $15 per hour. Scheduled Shift- Saturday and Sunday- 2:30pm- 7:30pm Hourly ... We Are Ambitious - Always learning and growing toward success. We believe in the power of our ...

Tuckernuck

Product Management Intern

Washington, DC · On-site

$18/hr

... and customer success teams * Observe and participate in product planning sessions, sprint ... This position will be classified as part-time non-exempt. Knowledge/Skills/Abilities * Strong ...

Tuckernuck

Product Management Intern

Washington, DC · On-site

$18/hr

... and customer success teams * Observe and participate in product planning sessions, sprint ... This position will beclassified as part-time non-exempt. Knowledge/Skills/Abilities * Strong ...

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Showing results 21-40

All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Silver Spring, MD

Part Time Customer Success information

See Silver Spring, MD salary details

$11

$25

$48

How much do part time customer success jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time customer success in Silver Spring, MD is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.11 per hour, depending on experience, location, and employer.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD?

The most popular types of Customer Success jobs in Silver Spring, MD are:

What are popular job titles related to Part Time Customer Success jobs in Silver Spring, MD?

For Part Time Customer Success jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Silver Spring, MD look for?

The top searched job categories for Part Time Customer Success jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Part Time Customer Success jobs?

Cities near Silver Spring, MD with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,070 per year, or $25 per hour.

Regional Excellence Coordinator

Nexplore

Washington, DC • On-site, Remote

$30/hr

Part-time

Re-posted 16 days ago

Job description

Schedule Details
Location: DMV Area (Remote position, local school sites visits required)
Schedule: Monday - Friday
Hours: Flexible daytime schedule based on assigned school programs and site visits
Assignment Dates: Multiple assignment opportunities available throughout the school year, including after-school programs, field trips, special events, and mini camps
Compensation: $30.00 per hour
Travel: Reliable transportation is required, as this role supports multiple schools and program locations within the region.
About Nexplore: (www.nexploreusa.com)
Nexplore is a national enrichment service provider with a mission to foster the joy of learning through 125+ STEAM, Life Skills, and Fitness solutions offered as after-school, in-school, and summer programs. Currently, Nexplore proudly partners with over 1,200 schools and organizations across 25+ states, equitably serving thousands of students as evidenced by our Google reviews.
Watch this video to see how Nexplore brings hands-on learning to life through engaging programs, expert instructors, and our 5C Commitment.
Nexplore Regional Excellence Coordinator (REC)
The Regional Excellence Coordinator (REC) is responsible for ensuring the successful implementation, quality assurance, and day-to-day operational excellence of Nexplore programs across multiple schools and sites within an assigned region.
As the primary field representative for Nexplore, the REC serves as the bridge between the Program Success Manager, instructors, school partners, students, and families. Through coaching, site visits, problem-solving, and relationship building, the REC ensures every Nexplore program is delivered with excellence while fostering the joy of learning.
The REC reports directly to the Program Success Manager (PSM).
➕ Responsibilities include, but are not limited to:
Consistency
  • Support the successful implementation of Nexplore programs across assigned schools and regions.
  • Conduct regular site visits to ensure instructional quality, compliance, and customer satisfaction.
  • Ensure instructors receive lesson plans, materials, and logistical support before classes begin.
  • Maintain accurate documentation, site reports, and operational updates.

Competence
  • Coach, mentor, and support instructors to deliver exceptional classroom experiences.
  • Observe classrooms and provide real-time feedback and professional development.
  • Assist with onboarding, classroom management, and instructor success.
  • Develop expertise in Nexplore curriculum and program offerings.

Communication
  • Serve as the primary liaison between instructors, Program Success Managers, site coordinators, and internal departments.
  • Build strong relationships with school administrators and community partners.
  • Provide proactive updates regarding staffing, program health, customer concerns, and operational needs.
  • Support instructor check-ins, including first-class follow-ups and ongoing coaching.

Creativity
  • Develop solutions to staffing, scheduling, classroom, and operational challenges.
  • Adapt quickly in a fast-paced environment while maintaining a high level of customer service.
  • Identify opportunities to improve program quality and the overall customer experience.

Community
  • Foster positive relationships with instructors, students, school staff, and families.
  • Collect photos, testimonials, and success stories from programs.
  • Support family engagement events, showcases, and community initiatives.
  • Encourage satisfied site partners to leave 5-star Google Reviews.

Why Join Nexplore?
Join one of the fastest-growing educational enrichment organizations in the country while making a meaningful impact on students and communities.
As a Regional Excellence Coordinator, you'll play a vital leadership role supporting instructors, strengthening school partnerships, and ensuring high-quality educational experiences across your region. If you're passionate about education, leadership, customer service, and making a difference, we'd love to meet you!
Qualifications
  • Part Time position
  • Associate's Degree required (Bachelor's Degree preferred)
  • 3+ years of management, leadership, or operations experience preferred
  • Experience working in education, youth programs, or customer success preferred
  • Strong organizational and time management skills
  • Excellent communication and relationship-building abilities
  • Ability to coach, mentor, and motivate others
  • Strong problem-solving and critical-thinking skills
  • Comfortable working independently while managing multiple priorities

☑ Requirements
  • Reliable transportation and willingness to travel between assigned sites
  • Must commit to the proposed work schedule
  • Successfully complete criminal background screening and fingerprinting (as required)
  • Complete mandatory Child Protection and Safety Training
  • Comfortable conducting classroom observations and site visits
  • Proficient with Google Workspace and other technology platforms

Equal Opportunity Employer
Nexplore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national

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