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Part Time Customer Success Jobs in Silver Spring, MD

NVR, Inc.

Part-Time Customer Service Associate

Reston, VA · On-site

$22 - $24/hr

As a Part-Time Customer Service Associate , your empathy and interpersonal skills will help you ... success and we will give you the tools, training, and industry knowledge you need to excel and ...

Saia

Part Time Customer Care Specialist

Laurel, MD · On-site

$22.30 - $27.05/hr

Pay Rate: $22.30 - $27.05 per hour, based on experience Benefits At Saia, your success is our ... a customer-first approach, safety and more. With hundreds of terminals across the country and ...

SAIA

Part Time Customer Care Specialist

Laurel, MD

$22.30 - $27.05/hr

Pay Rate: $22.30 - $27.05 per hour, based on experience Benefits At Saia, your success is our ... a customer-first approach, safety and more. With hundreds of terminals across the country and ...

Fastenal Company

Customer Supply Chain Support

MD · On-site

$16/hr

Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to ... their own success, and advance to become company leaders. As a growth company with a solid ...

Fastenal Company

Customer Site Packaging

MD · On-site

$15/hr

Working as Part-time Customer Site Packaging, you will facilitate the movement of product through ... their own success, and advance to become company leaders. As a growth company with a solid ...

Fastenal Company

Customer Site Warehouse Support

MD · On-site

$15/hr

Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product ... their own success, and advance to become company leaders. As a growth company with a solid ...

WinRed

Fall 2026 Part Time Intern

Arlington, VA · Remote

$15.25 - $20.50/hr

Success at WinRed Upon interning, you will gain an understanding of what WinRed does, who our customers are, and how we help with their fundraising goals. WinRed Interns work with departments ranging ...

WinRed

Fall 2026 Part Time Intern

Arlington, VA · On-site +1

$17.25 - $23/hr

Success at WinRed Upon interning, you will gain an understanding of what WinRed does, who our customers are, and how we help with their fundraising goals. WinRed Interns work with departments ranging ...

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All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Silver Spring, MD

Part Time Customer Success information

See Silver Spring, MD salary details

$11

$25

$48

How much do part time customer success jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time customer success in Silver Spring, MD is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.11 per hour, depending on experience, location, and employer.

How much do CSMs usually make?

Customer Success Managers (CSMs) in part-time roles typically earn between $20 and $40 per hour, depending on experience, industry, and location. Annual salaries for part-time CSMs can range from approximately $30,000 to $70,000 when calculated based on hours worked, with some roles offering performance-based bonuses or commissions.

How to make 2000 a week working from home?

A part-time customer success role can potentially earn $2000 weekly if it involves high hourly rates, multiple clients, or additional responsibilities like training or account management. Increasing income may require developing strong communication skills, using relevant tools, and working efficiently to maximize billable hours within a flexible schedule.

What jobs pay 4000 a week without a degree?

Part-time customer success roles typically do not pay $4,000 a week; high earnings in this field usually require full-time positions or advanced experience. Jobs that can pay this amount without a degree often include sales, real estate, or freelance consulting, which rely on skills, performance, and client base rather than formal education. Achieving such income part-time generally involves high commissions or multiple income streams.

How does a part-time Customer Success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. AI tools can assist CSMs by automating routine tasks and analyzing data, but human judgment and relationship management remain essential in customer success roles.

What is a Part Time Customer Success role?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a Part Time Customer Success professional, and why are they important?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD? The most popular types of Customer Success jobs in Silver Spring, MD are:
What are popular job titles related to Part Time Customer Success jobs in Silver Spring, MD? For Part Time Customer Success jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Success jobs in Silver Spring, MD look for? The top searched job categories for Part Time Customer Success jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Part Time Customer Success jobs? Cities near Silver Spring, MD with the most Part Time Customer Success job openings:
Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Silver Spring, MD as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,070 per year, or $25 per hour.
Part-Time Customer Service Associate

Part-Time Customer Service Associate

NVR, Inc.

Reston, VA • On-site

$22 - $24/hr

Part-time

Retirement

Posted 7 days ago

NVR rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 80 rated construction

Job description

As a Part-Time Customer Service Associate, your empathy and interpersonal skills will help you provide exceptional customer care to NVR homeowners. We'll provide training and resources so you can successfully evaluate a caller's situation to determine proper next steps to resolve the homeowner's concerns. Your eagerness to learn about our homes and processes will help you acclimate quickly to a team committed to high standards. You're motivated by the opportunity to proactively problem solve, address a customer's concerns, and find a resolution that creates a positive outcome.
This position pays between $22.00 - $24.00 per hour and will be onsite in our Reston, VA office.
Seeking candidates with availability during core business hours, with the flexibility to work either Saturday or Sunday as needed once fully trained. Training hours are Monday through Friday, (10:00 a.m. to 3:00 p.m.).
Primary Responsibilities
  • Complete paid training to learn and demonstrate proficiency with standard operating procedures and systems/technology
  • Consistently deliver an exceptional customer experience in a fast paced, high volume, call center environment
  • Manage and respond to customer service issues via phone and email in a timely manner
  • Accurately capture and record details of customer service requests in customer relationship management (CRM) system while speaking with callers
  • Communicate directly with field warranty employees to coordinate an action plan for homeowner's concerns
  • Keep current with knowledge of NVR products and warranty procedures

What We Look for in a Candidate
  • 1 - 3 years of professional experience in customer service
  • Demonstrated ability to interact with customers, build rapport, and manage relationships over the phone
  • Highly driven proactive problem solver
  • Strong organizational skills with the ability to prioritize and multi-task
  • Excellent oral and written communication skills
  • Proficient typing skills with ability to document call notes during customer interactions
  • Familiarity with the Homebuilding industry or NVR's products is a plus
  • Maintain a 4-to-5-day work week, working approximately 25-30 hours a week

Life at NVR:
As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.
NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!
View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/
We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.
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