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Part Time Customer Success Jobs in Silver Spring, MD

NVR, Inc.

Part-Time Customer Service Associate

Reston, VA · On-site

$22 - $24/hr

As a Part-Time Customer Service Associate , your empathy and interpersonal skills will help you ... success and we will give you the tools, training, and industry knowledge you need to excel and ...

Fastenal Company

Customer Site Packaging

MD · On-site

$15/hr

Working as Part-time Customer Site Packaging, you will facilitate the movement of product through ... their own success, and advance to become company leaders. As a growth company with a solid ...

Fastenal Company

Customer Site Warehouse Support

MD · On-site

$15/hr

Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product ... their own success, and advance to become company leaders. As a growth company with a solid ...

Level One Personnel

Part-Time Job Coach

Gaithersburg, MD · On-site

$20 - $22/hr

Gaithersburg, MD Hours : Part-Time 28 hours week - Must be completed Monday-Friday during office ... Successfully documents customer success stories internally and externally. * Analyzes and ...

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All JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Silver Spring, MD

Part Time Customer Success information

See Silver Spring, MD salary details

$11

$25

$48

How much do part time customer success jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for part time customer success in Silver Spring, MD is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.11 per hour, depending on experience, location, and employer.

How much do CSMs usually make?

Customer Success Managers (CSMs) in part-time roles typically earn between $20 and $40 per hour, depending on experience, industry, and location. Annual salaries for part-time CSMs can range from approximately $30,000 to $70,000 when calculated based on hours worked, with some roles offering performance-based bonuses or commissions.

How to make 2000 a week working from home?

A part-time customer success role can potentially earn $2000 weekly if it involves high hourly rates, multiple clients, or additional responsibilities like training or account management. Increasing income may require developing strong communication skills, using relevant tools, and working efficiently to maximize billable hours within a flexible schedule.

What jobs pay 4000 a week without a degree?

Part-time customer success roles typically do not pay $4,000 a week; high earnings in this field usually require full-time positions or advanced experience. Jobs that can pay this amount without a degree often include sales, real estate, or freelance consulting, which rely on skills, performance, and client base rather than formal education. Achieving such income part-time generally involves high commissions or multiple income streams.

How does a part-time Customer Success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. AI tools can assist CSMs by automating routine tasks and analyzing data, but human judgment and relationship management remain essential in customer success roles.

What is a Part Time Customer Success role?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a Part Time Customer Success professional, and why are they important?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD? The most popular types of Customer Success jobs in Silver Spring, MD are:
What are popular job titles related to Part Time Customer Success jobs in Silver Spring, MD? For Part Time Customer Success jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Success jobs in Silver Spring, MD look for? The top searched job categories for Part Time Customer Success jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Part Time Customer Success jobs? Cities near Silver Spring, MD with the most Part Time Customer Success job openings:
Part Time Customer Success jobs near you

Student Customer Success Support Administrator (Part Time)

Janes

Arlington, VA • On-site

Full-time, Part-time

Retirement, PTO

Posted 3 days ago

Job description

Janes empowers military, government, and defense leaders to act with confidence in an increasingly complex world. Our trusted defense, security, and geopolitical information delivered through seamless digital platforms and system integrations-turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyze threats, accelerate decisions, and stay ahead of emerging challenges.
Job purpose:
We are seeking a part-time Student Customer Success Support Administrator to join our Customer Success (CS) team based in our Arlington, Virginia office. This role is specifically designed for master's or post-graduate students who wish to gain structured, real-world experience in Customer Success, customer enablement, and account support alongside their academic studies working with customers in the National Security, Military, Defense Industry and Academic sectors.
The role will focus on building and maintaining customer training materials, supporting the wider Customer Success team, and providing hands-on support to a portfolio of smaller or lower-complexity customer accounts. The position offers practical exposure to Customer Success operations, customer engagement, and cross-functional collaboration.
This part-time role is 16 hours/week and work will be performed in Janes Arlington, VA office during business hours (8am to 5pm) Monday - Friday. Specific schedule can be flexible depending on student's academic commitments.
How you will contribute at Janes:
  • Create, update, and maintain customer training materials, including:
    • Slide decks and onboarding guides
    • User documentation and FAQs
    • Short how-to guides and reference materials
    • Videos and other interactive media to support customers onboarding and training.
  • Support preparation of training sessions, demonstrations, and workshops
  • Ensure materials are clear, accurate, and aligned with customer needs and product capabilities.
  • Work closely with the Product teams to ensure all new features and releases are reflected in customer facing documentation and training materials.
  • Help track customer engagement activities and follow-ups and ensuring SF engagements are up to date.
  • Support internal documentation and Customer Success processes
  • Collaborate with team members to improve onboarding and overall customer experience
  • Provide Customer Success support to a portfolio of smaller or lower complexity accounts, this includes outreach and invites to the webinar programmes.
  • Maintain accurate records of customer interactions and outcomes

The ideal skills and experience for this role are:
  • Current Master's or postgraduate student
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Comfortable working with documents, presentations, and basic data
  • Interest in Customer Success, customer experience, or customer facing roles
  • Interest in Defense, Geopolitics or adjacent markets.
  • Advanced MS Office skills (Word, Excel, PowerPoint)
  • Prior internship or work experience in customer facing, research, or support roles
  • Familiarity with SaaS, data, research, or analytics driven products

Benefits
  • 20 days vacation (pro-rated for part-time employees)
  • 9 days flexible time off (pro-rated for part-time employees)
  • 12 paid holidays (pro-rated for part-time employees)
  • 401k retirement plan with company match and immediate vesting
  • Weekly fresh fruit delivery
  • Learning & Development opportunities (LinkedIn Learning, Mentoring)

Janes is an Equal Opportunity Employer-Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This position is classified as Exempt under the Fair Labor Standards Act (FLSA).
Life at Janes
We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.
Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender.
Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications
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