ZipRecruiter

Log In

2

Part Time Customer Success Jobs in Silver Spring, MD

Hertz

Part Time Customer Service Associate

Hanover, MD · On-site

$18.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... and our success and reputation as a company. Individuals are encouraged to apply for positions ...

next page

Showing results 1-20

All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Silver Spring, MD

Part Time Customer Success information

See Silver Spring, MD salary details

$11

$25

$48

How much do part time customer success jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time customer success in Silver Spring, MD is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.11 per hour, depending on experience, location, and employer.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD?

The most popular types of Customer Success jobs in Silver Spring, MD are:

What are popular job titles related to Part Time Customer Success jobs in Silver Spring, MD?

For Part Time Customer Success jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Silver Spring, MD look for?

The top searched job categories for Part Time Customer Success jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Part Time Customer Success jobs?

Cities near Silver Spring, MD with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,070 per year, or $25 per hour.

Part-Time Customer Service Associate

NVR Inc

Reston, VA • On-site

$22 - $24/hr

Part-time

Retirement

Re-posted 28 days ago

NVR rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

11th of 80 rated construction

Job description


As aPart-TimeCustomer Service Associate, your empathy and interpersonal skills will help you provide exceptional customer care to NVR homeowners. We'll provide training and resources so you can successfully evaluate a caller's situation to determine proper next steps to resolve the homeowner's concerns. Your eagerness to learn about our homes and processes will help you acclimate quickly to a team committed to high standards. You're motivated by the opportunity to proactively problem solve, address a customer's concerns, and find a resolution that creates a positive outcome.

This position pays between $22.00 - $24.00 per hour andwill beonsite in our Reston, VA office.

Seeking candidates with availability during core business hours, with the flexibility to work either Saturday or Sunday as needed once fully trained. Training hours are Monday through Friday, (10:00 a.m. to 3:00 p.m.).

Primary Responsibilities

  • Complete paid training to learn and demonstrate proficiency with standard operating proceduresand systems/technology
  • Consistently deliver an exceptional customer experience in a fast paced, high volume, call center environment
  • Manageand respondto customer service issues via phone and email in a timely manner
  • Accurately capture and record details of customer service requests in customer relationship management (CRM)system while speaking with callers
  • Communicate directly with field warranty employees to coordinate an action plan for homeowner's concerns
  • Keep current with knowledge of NVR products and warranty procedures

What We Look for in a Candidate

  • 1 - 3 years of professional experience in customer service
  • Demonstrated ability to interact with customers, build rapport, and manage relationships over the phone
  • Highly driven proactive problem solver
  • Strong organizational skills with the ability to prioritize and multi-task
  • Excellent oral and written communication skills
  • Proficient typing skills with ability to document call notes during customer interactions
  • Familiarity with the Homebuilding industry or NVR's products is a plus
  • Maintain a 4-to-5-day work week, workingapproximately 25-30hours a week

Life at NVR:

As the parent company ofRyan Homes,NVHomesandHeartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.

NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!

View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/ .

We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.

#LI-Onsite

Employment Type: Part-Time

What NVR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply