2

Part Time Customer Service Jobs in Rome, NY (NOW HIRING)

Customer Service Representative

Clay, NY · On-site

$15.50 - $21.25/hr

Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Store 4707621: 1510 Main St, Sylvan Beach, New York 13157 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Team Member

Cicero, NY · On-site

$15.50 - $21/hr

Store 4707619: 6406 State Route 31, Cicero, New York 13039 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service ...

Customer Service Associate I

Liverpool, NY · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3873 State Route 31,Liverpool,New York 13090-1499 01407 Dollar Tree From: 16 To: 16.5

Customer Service Associate I

Barneveld, NY · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 8190 State Route 12,Barneveld,New York 13304-2311 27194 Family Dollar From: 16 To: 16.5

next page

Showing results 1-20

Part Time Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for part time customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What are part time customer service jobs?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Rome, NY? The most popular types of Customer Service jobs in Rome, NY are:
What are popular job titles related to Part Time Customer Service jobs in Rome, NY? For Part Time Customer Service jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service jobs in Rome, NY look for? The top searched job categories for Part Time Customer Service jobs in Rome, NY are:
What cities near Rome, NY are hiring for Part Time Customer Service jobs? Cities near Rome, NY with the most Part Time Customer Service job openings:
Infographic showing various Part Time Customer Service job openings in Rome, NY as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.
Part Time Customer Service Associate

Part Time Customer Service Associate

Hertz

Syracuse, NY

$17/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 13 days ago


Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

118th of 140 rated vehicle equipment hire


Job description

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $17.00/hr

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental   
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

What Hertz employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom