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Full Time Customer Service Jobs in Rome, NY (NOW HIRING)

Buell Fuel

Customer Service Representative

Deansboro, NY · On-site

$16 - $20/hr

We're seeking a Full -Time Customer Service Representative for our Deansboro office --a motivated, hardworking individual who thrives in a fast-paced environment and enjoys helping customers. This is ...

Circle K

Customer Service Representative

Oneida, NY

$16.25 - $22/hr

Store 4707617: 4835 State Route 365, Oneida, New York 13421 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

North Syracuse, NY

$15 - $20.25/hr

Store 4707635: 5829 E Taft Rd, North Syracuse, New York 13212 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you ...

Arrow Workforce Solutions

Be Seen First

Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Tenure - Full Time, Ongoing Title - Junior Customer Service Analyst Location - Liverpool, NY Pay Rate - $20-$23/hr. depending on experience Hours - 1st shift: 8 AM-5 PM Mon-Fri Job Overview The ...

Arrow Workforce Solutions

Be Seen First

Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Tenure - Full Time, Ongoing Title - Junior Customer Service Analyst Location - Liverpool, NY Pay Rate - $20-$23/hr. depending on experience Hours - 1st shift: 8 AM-5 PM Mon-Fri Job Overview The ...

Arrow Workforce Solutions

Be Seen First

Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Tenure - Full Time, Ongoing Title - Junior Customer Service Analyst Location - Liverpool, NY Pay Rate - $20-$23/hr. depending on experience Hours - 1st shift: 8 AM-5 PM Mon-Fri Job Overview The ...

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All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Rome, NY

Full Time Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do full time customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for full time customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Rome, NY?

The most popular types of Customer Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Full Time Customer Service jobs?

Cities near Rome, NY with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Full-Time Customer Service Airport Agent

Syracuse, NY • On-site

Envoy Air Inc.
Aviation • 10K+ employees
Learn more about Envoy Air Inc.external

$16.61/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

21st of 26 rated airlines

Job description

Overview

Come and work for Envoy Air, an American Airlines Group Company, at (Syracuse Hancock International Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate:$16.61 / hr

Responsibilities

What's in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Employment Type: FULL_TIME

What Envoy Air employees say

Pay

Benefits

Hours and flexibility

Workplace

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