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Customer Service Professional Jobs in Rome, NY (NOW HIRING)

Is the customer #1 in you? Interested in a complete benefits package including medical, dental ... The Line Service Professional plays a vital role to our daily operations and will provide an elite ...

Is the customer #1 in you? Interested in a complete benefits package including medical, dental ... The Line Service Professional plays a vital role to our daily operations and will provide an elite ...

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Professional appearance and personality. · Excellent interpersonal and communication skills ...

Customer Service

North Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... employees. • Professional appearance and personality. • Excellent interpersonal and ...

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Professional appearance and personality. Excellent interpersonal and communication skills (written ...

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Professional appearance and personality. · Excellent interpersonal and communication skills ...

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... employees. • Professional appearance and personality. • Excellent interpersonal and ...

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... employees. • Professional appearance and personality. • Excellent interpersonal and ...

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Professional appearance and personality. Excellent interpersonal and communication skills (written ...

Provide outstanding customer service by answering inquiries and resolving issues professionally and efficiently * Develop and maintain strong knowledge of company products and services (gasoline ...

Customer Service Representative

Utica, NY · On-site

$16.25 - $22.25/hr

Respond to member questions and concerns in a timely and professional manner. * Regular cleaning of ... Customer service experience preferred. * Continual standing and walking during your shift.

Respond to customer questions about product details, order progress, and service-related matters with accuracy and professionalism. * Enter new orders and update existing order information in line ...

Ability to resolve conflict in a professional and decisive manner * Foundational sales skills to upsell products and services to meet customer needs * Written and verbal communication skills for ...

The Full Time Customer Service Associate provides customer service that is above and beyond for ... professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team ...

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Customer Service Professional information

See Rome, NY salary details

$9

$16

$24

How much do customer service professional jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service professional in Rome, NY is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
What are the most commonly searched types of Customer Service jobs in Rome, NY? The most popular types of Customer Service jobs in Rome, NY are:
What cities near Rome, NY are hiring for Customer Service Professional jobs? Cities near Rome, NY with the most Customer Service Professional job openings:
Infographic showing various Customer Service Professional job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,452 per year, or $16.1 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Utica, NY • Remote

$15.25 - $19.50/hr

Full-time

Posted 16 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks