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Part Time Customer Service Evaluator information

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$29.5K

$65.5K

$106.5K

How much do part time customer service evaluator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for part time customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a part time customer service evaluator?

A Part Time Customer Service Evaluator is someone who assesses the quality of customer service provided by businesses, usually on a part-time basis. They often pose as regular customers to evaluate things like employee behavior, store cleanliness, and adherence to company policies. Their feedback helps companies improve their customer service and overall customer experience. This role is commonly known as 'mystery shopping' and typically offers flexible hours.

What are the key skills and qualifications needed to thrive as a part time customer service evaluator?

To thrive as a Part Time Customer Service Evaluator, you typically need excellent observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with evaluation software, reporting tools, and sometimes mobile apps is usually required for submitting assessments. Strong communication, objectivity, and time management help evaluators provide clear, unbiased feedback within tight deadlines. These skills ensure accurate evaluations that help businesses improve their customer service quality.

What does a typical workweek look like for a part time customer service evaluator, and how flexible are the hours?

As a Part Time Customer Service Evaluator, your workweek typically involves visiting assigned locations or interacting with businesses remotely to assess customer service quality. The role is highly flexible, often allowing you to choose assignments that fit your availability. However, some evaluations may need to be completed at specific times, such as during peak business hours or weekends. Most evaluators balance this role alongside other commitments, making it ideal for those seeking supplemental income or a flexible schedule. Collaboration with coordinators is common, but most work is completed independently.

What is the difference between Part Time Customer Service Evaluator vs Part Time Customer Support Specialist?

AspectPart Time Customer Service EvaluatorPart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; some roles may prefer experience
Work EnvironmentRemote or in-office; focused on evaluating customer interactionsRemote or in-office; direct customer interaction and support
Employer & IndustryMarket research firms, customer experience companiesRetail, telecom, tech companies, customer service centers
Search & Comparison IntentUnderstanding evaluation roles vs support rolesClarifying support responsibilities and job functions

While both roles involve customer interactions, a Part Time Customer Service Evaluator primarily assesses and reviews customer service quality, whereas a Part Time Customer Support Specialist directly assists customers with inquiries and issues. The evaluator role focuses on quality assurance, often with less direct customer contact, while the support specialist provides ongoing support and problem resolution.

More about Part Time Customer Service Evaluator jobs

What cities are hiring for Part Time Customer Service Evaluator jobs?

Cities with the most Part Time Customer Service Evaluator job openings:

What are the most commonly searched types of Customer Service Evaluator jobs?

The most popular types of Customer Service Evaluator jobs are:

What states have the most Part Time Customer Service Evaluator jobs?

States with the most job openings for Part Time Customer Service Evaluator jobs include:

What job categories do people searching Part Time Customer Service Evaluator jobs look for?

The top searched job categories for Part Time Customer Service Evaluator jobs are:

Part Time Customer Service Evaluator jobs near you
Infographic showing various Part Time Customer Service Evaluator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Part-time Customer Service Associate

The UPS Store 6814

Irvine, CA

$17 - $19/hr

Full-time, Part-time

Re-posted 24 days ago

Job description

The Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS and US Postal Service shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has some retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be self motivated and a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should have a good sense of humor and enjoy working with others.

We have two locations for possible employment. Irvine or Newport Coast.

Part Time or Full Time available.

Please specify desired location(s) and full time or part time.

COMPENSATION

  • $17.00 - $19.00 per hour D.O.Q.

RESPONSIBILITIES  

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Able to multitask and pay attention to detail
  • Able to stay organized and follow through and finish tasks.

QUALIFICATIONS  

  • High school diploma or GED required
  • Retail/customer service experience a plus
  • Good communication and people skills
  • Strong computer skills.
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
  • Willing and able to work a very flexible schedule that may span Monday through Sunday
  • Notary Public a plus
  • Able to stand for 8 hour shift

BENEFITS   

  • Employee Discounts
  • Sick Time
  • Uniforms Provided
  • Direct Deposit
  • Performance Bonus

Apply