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Part Time Call Center Jobs in Madison, WI (NOW HIRING)

sweetgreen

Madison - Kitchen Lead

Madison, WI · On-site

$17.66/hr

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in ... Medical, dental, and vision options for part-time and full-time team members* * Paid vacation ...

sweetgreen

Hilldale - Kitchen Lead

Madison, WI · On-site

$17.66/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in ... Medical, dental, and vision options for part-time and full-time team members* * Paid vacation ...

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Part Time Call Center information

See Madison, WI salary details

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How much do part time call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time call center in Madison, WI is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What are the most commonly searched types of Call Center jobs in Madison, WI?

The most popular types of Call Center jobs in Madison, WI are:

What cities near Madison, WI are hiring for Part Time Call Center jobs?

Cities near Madison, WI with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Madison, WI as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,547 per year, or $18.1 per hour.

Madison - Kitchen Lead

sweetgreen

Madison, WI • On-site

$17.66/hr

Part-time

Re-posted 16 days ago

Sweetgreen rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

13th of 106 rated fast food restaurants

Job description

A Healthier Future Starts With You!

As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in the kitchen. You own how our food is prepped, cooked, and presentedand you lead by example through craft, coaching, and consistency.

This is not a people manager role. You wont write schedules or run performance reviews. You will set the standard for how food gets made every single shift. You are not running the shift alone; you are the go-to person for food quality and kitchen execution.

And unlike traditional restaurant kitchens: No grills. No fryers. Just kitchens, smart systems, and real food done right.

Join our movement to rewrite the future of fast food and grow your own future too! Top-performing Kitchen Leads have a clear path to General Manager within 2-3 years.

What Youll Actually Do:
  • Own food quality by ensuring every item meets sweetgreens standards for flavor, food safety, and presentation
  • Prep and cook hot food to standard using knives, kitchen tools, and ovens (no flames, no fryer oil)
  • Help teammates improve food execution through real-time feedback
  • Stay ahead of volume by managing prep timing and par levels to keep the kitchen running smoothly
  • Be the advocate for food quality on shift, spotting issues early and fixing them fast
  • Partner with Shift Leaders and Managers to uphold food safety, cleanliness, and operational excellence
This Role is a Great Fit If You:
  • Love being in the kitchen and take pride in food quality, consistency, and clean execution
  • Want leadership responsibility without full people management
  • Enjoy training peers and getting them excited about new menu launches
  • Have experience in high-volume kitchens (fast casual, QSR, full service, or corporate dining all welcome)
The Perks:
  • Tips* (subject to location and role)
  • Competitive wages
  • This role is a key step toward Shift leader and Manager opportunities
  • Medical, dental, and vision options for part-time and full-time team members*
  • Paid vacation, wellness time, and parental leave*
  • Free meal every shift
  • 401(k)*
  • Team Member Merch Shop - earn and buy custom Sweetgreen gear

*Depending on eligibility

Minimum Requirements
  • Meet all physical requirements for all roles within the Kitchen Lead career path, including Team Member.
  • Comfortable working on your feet
  • Maintain attention to detail and environmental awareness during operations
  • Use touch to assess quality and complete detail-oriented tasks
  • Routinely handling items up to 5-25 lbs, and occasionally handling items 40-50 lbs
  • Food safety knowledge (Food Handler or ServSafe certification)
  • Able to follow food safety, cleanliness, and quality standards
  • Must be available to work a minimum of 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States
Who We Are:

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people across our restaurants and support center so everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but also help create spaces where food, people, and purpose come together.

Sweetgreen provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.

Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click HERE.
To request an accommodation as permitted by law, click here.

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