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Overnight Telecom Service Delivery Jobs (NOW HIRING)

Prodapt

ServiceNow Architect

Dallas, TX

$70.75 - $89.25/hr

... managed services for the largest telecom and tech enterprises building networks and digital ... You will ensure that our solution aligns with global telecom standards (TM Forum) to deliver ...

Hirekeyz Inc

Service Delivery Lead

Orlando, FL · On-site

Role: - Service Delivery Lead Location: - Orlando, Florida (Hybrid, 3 days from client office) Job ... Develop and maintain relationships with local US vendors (Telecom, Infrastructure, Printers etc) to ...

OPES MARKETING LLC

Be Seen First

Sales Consultant - Internet & Telecom

Bradenton, FL · On-site

$800 - $1.6K/wk

Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...

OPES MARKETING LLC

Be Seen First

Sales Consultant - Internet & Telecom

Bradenton, FL · On-site

$800 - $1.6K/wk

Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...

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Overnight Telecom Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do overnight telecom service delivery jobs pay per year?

As of Jun 17, 2026, the average yearly pay for overnight telecom service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the highest paying night shift jobs?

Overnight telecom service delivery roles can be among the higher paying night shift jobs, especially for experienced technicians and engineers with specialized skills in network infrastructure, troubleshooting, and maintenance. These positions often offer premium pay due to the demanding hours and the need for on-call availability, with salaries varying based on experience, certifications, and location.

What is the highest paying delivery service job?

In the field of overnight telecom service delivery, roles such as senior technicians or specialized field engineers tend to have higher salaries due to their technical expertise and experience. These positions often require certifications, troubleshooting skills, and the ability to work overnight shifts, which can contribute to higher compensation compared to entry-level delivery roles.

What are the main challenges faced by Overnight Telecom Service Delivery professionals, and how can they be managed effectively?

Overnight Telecom Service Delivery professionals often encounter challenges such as resolving complex technical incidents during non-standard hours, coordinating with global teams in different time zones, and maintaining high service levels despite limited on-site support. Effective management of these challenges involves proactive communication, strong troubleshooting skills, and utilizing detailed shift handover documentation to ensure continuity. Building a reliable support network within the team and staying up-to-date with the latest telecom technologies can also help professionals succeed and grow in this role.

What is the difference between Overnight Telecom Service Delivery vs Telecom Field Technician?

AspectOvernight Telecom Service DeliveryTelecom Field Technician
CredentialsRelevant certifications (e.g., Cisco, CompTIA)Technical certifications, on-the-job training
Work EnvironmentNight shifts, centralized office or data centersOn-site, customer locations, outdoor sites
Employer & Industry UsageTelecom providers, service companiesTelecom companies, installation firms
Work FocusService coordination, network setup, troubleshooting supportInstallation, maintenance, repair of telecom equipment

Overnight Telecom Service Delivery primarily involves coordinating and supporting telecom services during night hours, focusing on network setup and troubleshooting support. In contrast, Telecom Field Technicians perform hands-on installation and repairs at customer sites. Both roles require technical certifications but differ in work environment and daily tasks.

What is the highest paying job in telecommunications?

In telecommunications, senior roles such as Telecommunications Director or Vice President often have the highest salaries, especially in large companies. These positions typically require extensive experience, leadership skills, and knowledge of network infrastructure and industry regulations.

What are the key skills and qualifications needed to thrive as an Overnight Telecom Service Delivery Specialist, and why are they important?

To excel as an Overnight Telecom Service Delivery Specialist, you need a solid understanding of telecommunications networks, service provisioning, and troubleshooting, often supported by relevant technical certifications or experience. Familiarity with network management systems, ticketing platforms, and telecom hardware/software tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills are essential soft skills for this role. These competencies ensure reliable service delivery, quick resolution of issues, and seamless coordination with customers and technical teams during critical overnight hours.

What is an Overnight Telecom Service Delivery job?

An Overnight Telecom Service Delivery job involves managing and coordinating the installation, activation, or maintenance of telecom services during overnight hours. Professionals in this role work to ensure that service orders are processed smoothly, technical issues are resolved promptly, and customers receive reliable telecommunications support outside of regular business hours. The position often requires strong troubleshooting skills, attention to detail, and the ability to work independently while collaborating with other technical teams as needed.
More about Overnight Telecom Service Delivery jobs
What cities are hiring for Overnight Telecom Service Delivery jobs? Cities with the most Overnight Telecom Service Delivery job openings:
What are the most commonly searched types of Telecom Service Delivery jobs? The most popular types of Telecom Service Delivery jobs are:
What states have the most Overnight Telecom Service Delivery jobs? States with the most job openings for Overnight Telecom Service Delivery jobs include:
What job categories do people searching Overnight Telecom Service Delivery jobs look for? The top searched job categories for Overnight Telecom Service Delivery jobs are:
Overnight Telecom Service Delivery jobs near you
Infographic showing various Overnight Telecom Service Delivery job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 5% As Needed, 85% Full Time, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
IT Service Delivery Program Manager

IT Service Delivery Program Manager

ZT Systems

Secaucus, NJ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

ZT Systems rating

7.7

Company rating: 7.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

61st of 139 rated electronics manufacturers

Job description

Job Summary:
ZT Systems is a company that focuses on delivering impactful solutions to world-class customers. The IT Service Delivery Program Manager will oversee key functions within the IT department to ensure high-quality service delivery and support, partnering with both business and IT teams to meet client expectations.
Responsibilities:
• IT Service management
• IT Demand Management
• IT Change Management
• Problem Management (which includes Postmortem and RCA)
• Incident Management
• Service Improvement & Operational Excellence Plans
• IT awareness & training for the End Users
• IT communication for the End Users
• Technical Writing skills is a plus
• Develop, drive, and deliver an IT service management framework with processes to align with the overall IT department goals and strategy (Policies, Procedures, SLAs, Guidelines, etc) while building a culture of customer service.
• Lead continuous service improvement initiatives to enhance the service provided by overall IT operations through utilizing international IT standards and best practices.
• Build and establish relationships with all business departments and other Enterprise IT teams in executing IT enterprise service delivery mechanisms, meeting service level requirements, and resolving service delivery issues across services within the operations portfolio.
• Ensures all documentation is properly updated, and signoff has been received at each phase
• Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users.
• Increases visibility and communication between the service delivery teams, business stakeholders, IT leadership, and other IT support staff by articulating them in ways that are clear for the business partner as well as for those in IT.
• Analyzes business processes to determine gaps and identifies technology enabled solutions to close gaps
• Develop and produce health, KPI reports (Annually, Semi-Annual, Quarterly, Monthly, Daily)
• Stays informed of industry and regulatory changes impacting IT service management and reflects changes in the internal team processes.
• Lead the process of certification / recertification activities related to IT service management compliance.
Qualifications:
Required:
• Bachelor’s degree in IT, Computer Science, Engineering, or any related specialization
• Minimum 5 years of experience leading IT service management in a complex environment with a global footprint (preferable in a manufacturing-type setting)
• Can demonstrate capability to translate ITIL principles and framework into real-world practice
• Built processes and organizations to ensure that Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed, monitored, and achieved in a multi-vendor environment
• Demonstrated experience and high level of confidence with vendor interaction and management
• Can think outside the box to develop new ideas, concepts and solutions to meet new requirements, unarticulated needs or existing needs through the adoption of emerging technologies
Preferred:
• ITIL v3, v2011, or v4 Foundation Certification preferred
• Additional ITIL certification beyond Foundation is a plus
• Experience with Service Now development is a tremendous plus
• Technical Writing skills is a plus
Company:
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers. Founded in 1994, the company is headquartered in Secaucus, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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