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Overnight Technical Support Engineer Remote Jobs

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... must per-se * technical support * you have done deeply technical support at a dev tools ...

... hands on Support Engineer to establish and lead our technical support function. As a Support ... Remote work model * Health insurance and wellness benefits * Opportunity to shape the future of ...

Remote within the US As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll ...

The Technical Support Engineer provides frontline technical assistance to customers utilizing a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

The Senior Technical Support Engineer serves as an escalation point for complex AV and UC issues, providing advanced remote troubleshooting, root cause analysis, and mentorship to other engineers.

About the team Paxos Technical Support Engineers work within a highly collaborative, cross-functional team dedicated to supporting our customers and internal teams with world-class technical ...

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

As a Technical Support Engineer (TSE), you'll play a critical role in supporting our customers by ... Health & wellness and remote workplace stipends * Family planning benefits * 401(k) matching

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... * 3+ years of hands-on technical support or engineering experience in a customer-facing ...

... technical or product support, ideally for SaaS, AppSec or DevOps platforms. * Tier 3-level ... Self-motivated, comfortable in a remote-first environment and able to collaborate across time zones.

Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and ... Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support)

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Overnight Technical Support Engineer Remote information

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$37.5K

$79K

$119.5K

How much do overnight technical support engineer remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for overnight technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Support Engineer Remote vs Customer Support Specialist?

AspectOvernight Technical Support Engineer RemoteCustomer Support Specialist
CredentialsTechnical certifications (e.g., CompTIA, Cisco)Customer service training, basic technical knowledge
Work EnvironmentRemote, technical troubleshooting focus, overnight shiftsRemote or on-site, customer interaction, flexible hours
Industry UsageIT, networking, software companiesRetail, telecom, tech services
Search IntentTechnical troubleshooting, overnight support rolesCustomer service, support roles

The Overnight Technical Support Engineer Remote primarily focuses on resolving technical issues overnight, requiring specialized certifications and technical skills. In contrast, a Customer Support Specialist handles customer inquiries with less technical depth and may work during regular hours. Both roles are essential in customer service and technical industries but differ in technical complexity and shift timing.

What cities are hiring for Overnight Technical Support Engineer Remote jobs? Cities with the most Overnight Technical Support Engineer Remote job openings:
What are the most commonly searched types of Technical Support Engineer Remote jobs? The most popular types of Technical Support Engineer Remote jobs are:
What states have the most Overnight Technical Support Engineer Remote jobs? States with the most job openings for Overnight Technical Support Engineer Remote jobs include:
Technical Support Engineer

Full-time

Posted 8 days ago


Job description

At Composio, we are building infrastructure that allows agents to communicate with the tools you use for work including Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools.
We raised a $25M Series A from Lightspeed with some incredible angels like Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of Hubspot), Gokul Rajaram. Beginning of this year we 3x our ARR, our customers range from your friends in the YC batch to Wabi, Glean, Zoom and many more.
Location: Remote in North America, PST or EST hours. We need real overlap with both coasts and with our customers.
What you'll do?
  • own the customer support queue end to end - triage, reproduce, fix, ship, close
  • write code daily in Typescript and Python: small fixes, integration tweaks, SDK patches, and whatever the ticket needs
  • bridge customers and engineering with crisp repros, useful Github issues, and the judgment to fix what you can yourself
  • jump into pre-sales conversations when a prospect hits a technical wall and unblock them in real time
  • write public docs and troubleshooting guides for recurring issues
  • own customer health for the accounts you support, especially after hard bugs or sharp edges
  • dogfood Composio to automate ticket triage, customer comms, and runbooks
"Must haves"
if you are very good, nothing is a must per-se
  • technical support
    • you have done deeply technical support at a dev tools, infrastructure, or API company
    • you can read a stack trace, a curl request, and a log line and triangulate the bug
    • you ship code that reaches production
  • customer facing
    • you can run a live debugging call with a senior engineer and keep their trust
    • you are comfortable mixing support, sales-adjacent conversations, and customer success outreach
  • ai native
    • you have built with language models
    • you use LLMs to accelerate triage, repros, and writing fixes
  • typist - you can write docs well and explain complex ideas clearly
  • timezone - you are based in North America in PST or EST hours
  • human - you build trust and admit what you do not know
Optional
  • backend or full-stack engineer who moved toward customer-facing work, or the reverse
  • prior on-call rotation experience
  • contributions to a major open source project
  • started companies or built large side projects