ZipRecruiter

Log In

2

Overnight Technical Support Engineer Remote Jobs

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have technical support ...

Entrata

Senior Technical Support Engineer

$17.45 - $27.31/hr

The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Veriff

Senior Technical Support Engineer

$114K - $145K/yr

As a Senior Technical Support Engineer, you will get to solve the most technically challenging ... Remote within USA but preferable to be in Salt Lake City, Utah Salary range: $114,000 - $145,000 ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · Remote

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.

Versa Networks

Technical Support Engineer - Federal

$175K - $260K/yr

Job Summary We are seeking a Technical Support Engineer - Federal Customers to provide advanced ... S (Remote or On-site as required) *Applicants must be authorized to work in the United States ...

LangChain

Senior Technical Support Engineer

LangChain is seeking a Senior Technical Support Engineer to lead customer support for highly technical users. This role involves diagnosing issues, collaborating with various teams to resolve bugs ...

Zero Networks

Senior Technical Support Engineer

If you are a technical Support Engineer professional with a passion for working in a fast moving company, building a new support practice, and a challenging problem space in the cybersecurity ...

Horizon3.ai

Senior Technical Support Engineer

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission ... What You'll Do We are seeking a motivated Mid to Senior Level Enterprise Technical Support Engineer ...

Hyro

Technical Support Engineer (NYC)

Manhattan, NY · On-site +1

$80K - $130K/yr

We are looking for a Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part of a team of top professionals who ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

Semgrep, Inc

Senior Technical Support Engineer

$133K - $167K/yr

Learn more at semgrep.dev. The Senior Technical Support Engineer I (TSE) is a critical role in our ... This role is fully remote. Prior experience in a fast-paced, tech environment is helpful, but we ...

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsOvernight Technical Support Engineer Remote Jobs

Overnight Technical Support Engineer Remote information

See salary details

$37.5K

$79K

$119.5K

How much do overnight technical support engineer remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for overnight technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Support Engineer Remote vs Customer Support Specialist?

AspectOvernight Technical Support Engineer RemoteCustomer Support Specialist
CredentialsTechnical certifications (e.g., CompTIA, Cisco)Customer service training, basic technical knowledge
Work EnvironmentRemote, technical troubleshooting focus, overnight shiftsRemote or on-site, customer interaction, flexible hours
Industry UsageIT, networking, software companiesRetail, telecom, tech services
Search IntentTechnical troubleshooting, overnight support rolesCustomer service, support roles

The Overnight Technical Support Engineer Remote primarily focuses on resolving technical issues overnight, requiring specialized certifications and technical skills. In contrast, a Customer Support Specialist handles customer inquiries with less technical depth and may work during regular hours. Both roles are essential in customer service and technical industries but differ in technical complexity and shift timing.

What cities are hiring for Overnight Technical Support Engineer Remote jobs? Cities with the most Overnight Technical Support Engineer Remote job openings:
What are the most commonly searched types of Technical Support Engineer Remote jobs? The most popular types of Technical Support Engineer Remote jobs are:
What states have the most Overnight Technical Support Engineer Remote jobs? States with the most job openings for Overnight Technical Support Engineer Remote jobs include:
Overnight Technical Support Engineer Remote jobs near you
Technical Support Engineer - VOIP & MSP

Technical Support Engineer - VOIP & MSP

CodeForce

Remote

Full-time

Posted 4 days ago

Job description

Job Title: Technical Support Engineer - VoIP & MSP
Location: Remote Job Type: Full-Time
Job Summary
We are seeking a highly motivated and experienced Technical Support Engineer with hands-on expertise in VoIP systems, Managed Service Provider (MSP) environments, and IT Support. The ideal candidate will be responsible for providing technical support, troubleshooting VoIP and network-related issues, managing client environments, and ensuring excellent customer service.
Key Responsibilities
  • Provide Level 1 & Level 2 technical support to clients via phone, email, and ticketing systems.
  • Troubleshoot and resolve VoIP-related issues including call quality, SIP trunking, PBX systems, and handset configurations.
  • Support and maintain MSP client environments, including workstations, servers, networking equipment, and cloud services.
  • Monitor and respond to alerts generated by RMM and monitoring tools.
  • Diagnose and resolve network connectivity, DNS, DHCP, VPN, firewall, and wireless networking issues.
  • Configure and support VoIP platforms such as 3CX, RingCentral, Vonage, Dialpad, GoTo Connect, or similar solutions.
  • Manage Microsoft 365 environments, including Exchange Online, Teams, OneDrive, and SharePoint.
  • Perform user account administration through Active Directory and Azure Active Directory.
  • Document troubleshooting steps, resolutions, and technical procedures.
  • Escalate complex issues to senior engineers when necessary.
  • Participate in system deployments, migrations, and onboarding projects.
  • Maintain high customer satisfaction through professional communication and timely issue resolution.

Requirements
Required Qualifications
  • 2+ years of experience in Technical Support, Help Desk, MSP, or IT Support roles.
  • Hands-on experience supporting VoIP solutions and SIP-based technologies, including PBX platforms and call quality troubleshooting.
  • Strong understanding of TCP/IP, DNS, DHCP, VPN, and firewall concepts.
  • Experience with Microsoft 365 Administration.
  • Knowledge of Active Directory and Azure Active Directory.
  • Experience using PSA and RMM tools in client-facing support environments, including platforms such as ConnectWise, Datto RMM, NinjaOne, Kaseya, or similar platforms.
  • Experience handling technical support directly with clients by phone, email, and ticket queues.
  • Experience communicating with international clients.
  • Business-fluent verbal and written English communication skills.
  • Availability during US business hours.
Preferred Skills
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience with 3CX, Asterisk, RingCentral, or similar VoIP platforms.
  • Familiarity with VMware, Hyper-V, and virtualization technologies.
  • Experience supporting cloud environments such as Microsoft Azure or AWS.
  • Knowledge of cybersecurity best practices.
  • CompTIA A+, Network+, Microsoft, 3CX, or Cisco certifications are a plus.

Benefits
What We Offer
  • Professional growth opportunities
  • Exposure to international clients and technologies
  • Collaborative and supportive work environment
  • Training and certification support
CodeForce 360 logo

About CodeForce 360

Sourced by ZipRecruiter

CodeForce 360 started its Journey in 2010. For the last 14 years, we have emerged as a leader in technology and professional staffing industry serving fortune enterprises, all major system integrators, leading managed service providers and technology companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2010

View All CodeForce 360 Jobs

Apply