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Overnight Technical Support Engineer 3 Jobs (NOW HIRING)

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Paxos Trust Company NA

Technical Support Engineer

$128K - $147K/yr

Experience (2-3+ years) in technical support or customer-facing engineering roles, ideally at high-growth tech companies where ambiguity spurs innovation. * You thrive in startup environments ...

Vultr

Technical Support Engineer

$30 - $40/hr

Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years ... As a Technical Support Engineer, you'll work closely with customers, system administrators, and ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

Bachelor's degree or equivalent practical experience. * 3+ years of hands-on technical support or engineering experience in a customer-facing environment. * Proven ability to manage multiple customer ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ...

Sweet Security

Technical Support Engineer

$100K - $115K/yr

One of the above or more: - 3+ years of experience in a Tier2/3/4 technical support, - 3+ years System/Post Sale/Production engineer role, preferably in a SaaS or cybersecurity company. * Strong ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... A Bachelor's degree or equivalent experience. > * 3+ years of technical support or software ...

Keyfactor

Technical Support Engineer

Independence, OH · Remote

Bachelor's degree or equivalent practical experience. * 3+ years of hands-on technical support or engineering experience in a customer-facing environment. * Proven ability to manage multiple customer ...

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All JobsOvernight Technical Support Engineer 3 Jobs

Overnight Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do overnight technical support engineer 3 jobs pay per year?

As of Jun 9, 2026, the average yearly pay for overnight technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Support Engineer 3 vs Overnight Technical Support Engineer 2?

AspectOvernight Technical Support Engineer 3Overnight Technical Support Engineer 2
Required CredentialsTypically requires 3+ years of experience, relevant certifications (e.g., CompTIA, Cisco)Usually 1-2 years of experience, entry-level certifications preferred
Work EnvironmentNight shifts, support for enterprise clients, high-pressure troubleshootingNight shifts, basic technical support, less complex issues
Employer & Industry UsageCommon in IT service providers, tech companies, and enterprise support teamsFound in similar industries, often as entry-level support roles

The main difference lies in experience and complexity of support. Overnight Technical Support Engineer 3 handles more advanced issues and requires more experience and certifications compared to Overnight Technical Support Engineer 2, who focuses on basic support tasks during night shifts.

What cities are hiring for Overnight Technical Support Engineer 3 jobs? Cities with the most Overnight Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
Overnight Technical Support Engineer 3 jobs near you
Technical Support Engineer

Technical Support Engineer

Fortinet, Inc.

Sunnyvale, CA

$88K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team. 

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

We are looking for:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs,UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship

Educational Requirements:

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $88,000 -$107,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

Apply