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Overnight Technical Support Engineer 3 Jobs (NOW HIRING)

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Have you got what it takes? * 3+ years of experience in Technical Support, Product Support, or Technical Support Engineering. * Experience supporting enterprise SaaS applications or cloud-based ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Laitram

Technical Support Engineer

New Orleans, LA · On-site

... a Technical Support Engineer at our New Orleans, LA location. This position reports to the ... Together, our 3,000+ global employees are reliable problem solvers, continuously developing and ...

Duravant

Technical Support Engineer

Woodland, CA · On-site

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

Experience * 3-5+ years in technical support, field service, commissioning, or product support ... Service, and Engineering teams. Continuous Improvement * Identifies recurring issues and ...

WECO

Technical Support Engineer

Woodland, CA · On-site

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

General Motors

Technical Support Engineer

Warren, MI · On-site

Insight Global is seeking a Technical Support Engineer for a top energy technology client. This candidate will serve as the highest level of technical escalation support for advanced home energy ...

DURAVANT LLC

Technical Support Engineer

Woodland, CA · On-site

$80K - $110K/yr

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

Verkada

Technical Support Engineer

New York, NY · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Intralox

Technical Support Engineer

New Orleans, LA · On-site

... a Technical Support Engineer at our New Orleans, LA location. This position reports to the ... Together, our 3,000+ global employees are reliable problem solvers, continuously developing and ...

Flywire

Technical Support Engineer II

Chicago, IL · On-site

Qualifications Here's What We're Looking For: * 3-5 years of experience in technical support engineering. * 3+ years of hands-on experience with MySQL, Regular Expressions (Regex), and SaaS-based web ...

Flywire

Technical Support Engineer II

Boston, MA · On-site

Qualifications Here's What We're Looking For: * 3-5 years of experience in technical support engineering. * 3+ years of hands-on experience with MySQL, Regular Expressions (Regex), and SaaS-based web ...

Microsoft

Technical Support Engineer

Fargo, ND · On-site

Additional or preferred qualifications: * 3+ years of experience developing and shipping production ... Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD ...

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Overnight Technical Support Engineer 3 information

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How much do overnight technical support engineer 3 jobs pay per year?

As of Aug 11, 2026, the average yearly pay for overnight technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Support Engineer 3 vs Overnight Technical Support Engineer 2?

AspectOvernight Technical Support Engineer 3Overnight Technical Support Engineer 2
Required CredentialsTypically requires 3+ years of experience, relevant certifications (e.g., CompTIA, Cisco)Usually 1-2 years of experience, entry-level certifications preferred
Work EnvironmentNight shifts, support for enterprise clients, high-pressure troubleshootingNight shifts, basic technical support, less complex issues
Employer & Industry UsageCommon in IT service providers, tech companies, and enterprise support teamsFound in similar industries, often as entry-level support roles

The main difference lies in experience and complexity of support. Overnight Technical Support Engineer 3 handles more advanced issues and requires more experience and certifications compared to Overnight Technical Support Engineer 2, who focuses on basic support tasks during night shifts.

What cities are hiring for Overnight Technical Support Engineer 3 jobs? Cities with the most Overnight Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
Overnight Technical Support Engineer 3 jobs near you

Technical Support Engineer

OSARO

San Francisco, CA • On-site, Remote

$100K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for troubleshooting, and enjoy collaborating across teams, this role is your opportunity to make a meaningful impact.
About the Role As a Technical Support Engineer, you'll be the linchpin in ensuring our systems run smoothly and efficiently. You'll combine technical expertise with customer-facing skills to support and innovate within the core of our industrial automation operations. This highly visible position involves collaborating with cross-functional teams-Machine Learning, Hardware, and Infrastructure-to enhance the OSARO robotic solutions.
What You'll Do

  • Handle incoming support requests via Zendesk tickets and phone calls, ensuring high-quality solutions and customer satisfaction.

  • Monitor system performance and operational metrics to identify and address issues before they impact customers.  Generate internal and customer facing dashboards.

  • Utilize Python scripts and SQL queries to troubleshoot and resolve complex issues within our robotics and AI systems.

  • Document technical problems and resolutions clearly for future reference and report recurring issues to the development team for systemic fixes.

  • Work closely with engineering and product teams to understand system behaviors and improve support protocols.

  • Create and maintain customer facing knowledge base articles for commonly encountered issues.

What you'll bring

  • A Bachelor's degree or equivalent experience.

  • 3+ years of technical support or software development experience.

  • Strong problem-solving and analytical skills.

  • Strong written and verbal communication skills

  • Excellent interpersonal skills for engaging with customers and internal stakeholders.

  • Basic knowledge of Python scripting - running from the command line, using arguments etc.

  • Basic familiarity with Unix systems.

  • Basic understanding of software, system, and application logs, as well as the tools and platforms used for their management and analysis.

  • Basic understanding of JSON and Rest APIs.

Bonus if You Have

  • Experience with industrial robotics applications.

  • Proficiency in Python scripting.

  • Proficiency in SQL, Grafana or other data visualization tools.

  • Background in logistics or fulfillment environments.

  • Knowledge of hardware troubleshooting, networking, and IT product management.

  • Experience with Rust.

$100,000 - $160,000 a year
Actual compensation is based on various factors, including but not limited to job-related skills, and experience. In addition to a base salary, this role is also eligible for benefits and equity.
Why OSARO?

OSARO is a San Francisco-based startup at the forefront of deep learning and robotics. Backed by industry leaders such as Peter Thiel and Jerry Yang, our mission is to empower robots with unparalleled autonomy to tackle complex tasks. With an international team of experts, we combine cutting-edge research with practical solutions to deliver exceptional results.

We believe in inclusivity, healthy debate, and diverse perspectives, striving to set a standard for equality in tech.

What We Offer

  • Health, dental, vision, and commuter benefits.

  • Generous PTO.

  • 401(k) retirement plan.

  • Paid parental leave with flexible options for extended leave.

Additional Information

  • This is a full-time, on-site role in the SF Bay Area. Remote work is not an option.

  • The position is available immediately.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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