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Overnight Technical Support Engineer 3 Jobs (NOW HIRING)

WECO

Technical Support Engineer

Woodland, CA · On-site

We have been designing, manufacturing and servicing electronic sorters for more than three decades ... As the Technical Support Engineer you will provides advanced technical support to field service ...

NICE

Technical Support Engineer

Sandy, UT · On-site

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Minimum of 3 year experience with supporting systems remotely by connecting to various system types ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

TD SYNNEX

Technical Support Engineer

Reston, VA · On-site

The Technical Support Engineer routinely acts independently while researching and developing ... Retirement plan. * 3 weeks of paid time off every year. * Unlimited sick time. * Paid holidays.

Kaseya Careers

Technical Support Engineer

Orlando, FL · On-site

As a Technical Support Engineer - L1, you will build and expand upon our professional excellence in ... 3. CompTIA Server+ 4. CompTIA Security+ 5. Microsoft Certified Azure Administrator 6. Red Hat ...

Kombo

Technical Support Engineer

New York, NY · On-site

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our ... 3 reasons companies choose Kombo As we scale our presence in the US market, our current setup ...

Cadence

Technical Support Engineer

Livonia, MI · On-site

Cadence is a global leader in intelligent system design simulation, and they are seeking a Technical Support Engineer to provide advanced technical support for their Romax software product line. The ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... Having a working knowledge of the codebase and being responsible for L2 support within 3 months to ...

Synnex

Technical Support Engineer

Reston, VA · On-site

The Technical Support Engineer routinely acts independently while researching and developing ... Retirement plan. * 3 weeks of paid time off every year. * Unlimited sick time. * Paid holidays.

Generac

Technical Support Engineer

Rockford, IL · On-site

Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team * Compliance with internal procedures ...

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All JobsOvernight Technical Support Engineer 3 Jobs

Overnight Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do overnight technical support engineer 3 jobs pay per year?

As of Jul 1, 2026, the average yearly pay for overnight technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Support Engineer 3 vs Overnight Technical Support Engineer 2?

AspectOvernight Technical Support Engineer 3Overnight Technical Support Engineer 2
Required CredentialsTypically requires 3+ years of experience, relevant certifications (e.g., CompTIA, Cisco)Usually 1-2 years of experience, entry-level certifications preferred
Work EnvironmentNight shifts, support for enterprise clients, high-pressure troubleshootingNight shifts, basic technical support, less complex issues
Employer & Industry UsageCommon in IT service providers, tech companies, and enterprise support teamsFound in similar industries, often as entry-level support roles

The main difference lies in experience and complexity of support. Overnight Technical Support Engineer 3 handles more advanced issues and requires more experience and certifications compared to Overnight Technical Support Engineer 2, who focuses on basic support tasks during night shifts.

What cities are hiring for Overnight Technical Support Engineer 3 jobs? Cities with the most Overnight Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
Overnight Technical Support Engineer 3 jobs near you
Technical Support Engineer

Technical Support Engineer

Sigma Computing

San Francisco, CA

$90K - $115K/yr

Other

Posted 16 hours ago

Job description

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations.

Minimum Education Requirement

This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone.

What You Will Be Doing
  • You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
  • Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product.
  • Participate in quarterly projects and perform periodic on-call duties to improve automation and processes.
Qualifications We Are Looking For
  • 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider.
  • SQL proficiency - strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries.
  • SQL query performance troubleshooting and query plan analysis.
  • Proficient in data modeling concepts.
  • Ability to chart data into logical visualizations.
  • A proven track record of building trust with customers and bringing issues to resolution quickly.
  • Excellent verbal and written communication skills.
  • A strong desire to build scalable processes for issue resolution - documenting common patterns and building tooling for diagnosing issues.
  • Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution.
Highly Desirable Skills & Experience
  • Supporting a cloud service in production.
  • Experience working with Snowflake, Redshift, or BigQuery.
  • Knowledge of GCP or AWS.
  • Startup experience.

Additional Job details

The base salary range for this position is $90k - $115k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don't satisfy 100% of the job requirements.

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