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Overnight Remote Email Chat Support Jobs (NOW HIRING)

Dream Voyages

Remote Luxury Travel Concierge

Corvallis, OR · Remote

$15.25 - $19.50/hr

In this role, you will connect with clients via email, chat, and phone to understand their needs ... Enjoy fully remote work, comprehensive training, and growth potential within a supportive team ...

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Overnight Remote Email Chat Support information

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$14

$26

$44

How much do overnight remote email chat support jobs pay per hour?

As of May 29, 2026, the average hourly pay for overnight remote email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Email Chat Support vs Customer Service Representative?

AspectOvernight Remote Email Chat SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMUsually daytime hours, but can vary
Work EnvironmentRemote, online communication via email and chatRemote or in-office, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service experience helpfulHigh school diploma or higher; customer service skills required
Communication ModeEmail and live chatPhone, email, and in-person

Overnight Remote Email Chat Support focuses on providing customer assistance through email and chat during overnight hours, often requiring specific technical skills and comfort with written communication. Customer Service Representatives may work during regular hours, handling a broader range of communication channels. Both roles require strong customer service skills but differ mainly in work hours and communication methods.

More about Overnight Remote Email Chat Support jobs
What cities are hiring for Overnight Remote Email Chat Support jobs? Cities with the most Overnight Remote Email Chat Support job openings:
What are the most commonly searched types of Remote Email Chat Support jobs? The most popular types of Remote Email Chat Support jobs are:
What states have the most Overnight Remote Email Chat Support jobs? States with the most job openings for Overnight Remote Email Chat Support jobs include:
What job categories do people searching Overnight Remote Email Chat Support jobs look for? The top searched job categories for Overnight Remote Email Chat Support jobs are:
Overnight Remote Email Chat Support jobs near you
Infographic showing various Overnight Remote Email Chat Support job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 1% As Needed, 40% Full Time, 12% Part Time, and 45% Contract. Highlights an 35% Physical, 1% Hybrid, and 64% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Bilingual Customer Support Specialist (English/French-Canadian)

Resolv.Global

Oklahoma City, OK • Remote

$17.50 - $22.50/hr

Full-time

Posted 12 hours ago

Job description

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.

This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.

The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.


Key Responsibilities

  • Handle inbound customer support inquiries via phone, email, and live chat
  • Assist customers with warranty claims and general product or service inquiries
  • Provide clear, professional, and empathetic customer support in both English and French
  • Accurately document customer interactions and case updates
  • Troubleshoot customer concerns and escalate issues when necessary
  • Maintain strong service quality and response standards
  • Collaborate with internal teams to ensure smooth customer experiences


Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

  • Windows 11 PC (Mac not supported)
  • 12–16 GB RAM
  • Dual monitors
  • Webcam
  • Fibre internet with a wired connection
  • Backup power solution
  • Microsoft Teams / Office 365


Applications that do not meet the minimum technical requirements may not move forward in the process.


Hiring Process

Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.

The process includes:

  1. Resume review
  2. Prescreen questionnaire
  3. One-way video interview
  4. Live interview
  5. Client interview


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.


Requirements:

Requirements

  • Native or near-native fluency in English and French-Canadian
  • Strong preference for candidates with an authentic Quebecois dialect
  • Previous customer service or customer support experience required
  • Experience handling phone, email, and chat support preferred
  • Excellent verbal and written communication skills
  • Strong listening and problem-solving abilities
  • Comfortable working independently in a remote environment
  • Reliable high-speed internet connection and professional remote work setup
  • Ability to multitask and manage multiple customer interactions efficiently


Preferred Qualifications

  • Experience with warranty claims or product support
  • Experience working with North American customers
  • Call center or contact center experience
  • CRM or ticketing system experience