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Overnight Remote Email Chat Support Jobs in Tennessee

$16.50 - $21.25/hr

Location: Remote in USA Responsible for servicing donors, and managing relationships through ... Proficient in compiling email, chat, texts, and responding to written inquiries in a clear and ...

$21.78 - $30.53/hr

Provides phone, remote, and chat support for a large customer base whose business functions rely ... software, email, networking, printers and scanners, backup utilities, antivirus, whole disk ...

Chat/Text Crisis Specialist

Nashville, TN ยท On-site +1

$20.05 - $28.10/hr

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention ... While the interactions begin online, this position may also support telephonic intervention if an ...

Remote Customer Service Specialist

Nashville, TN ยท On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Memphis, TN ยท On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 1-20

Overnight Remote Email Chat Support information

What is the difference between Overnight Remote Email Chat Support vs Customer Service Representative?

AspectOvernight Remote Email Chat SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMUsually daytime hours, but can vary
Work EnvironmentRemote, online communication via email and chatRemote or in-office, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service experience helpfulHigh school diploma or higher; customer service skills required
Communication ModeEmail and live chatPhone, email, and in-person

Overnight Remote Email Chat Support focuses on providing customer assistance through email and chat during overnight hours, often requiring specific technical skills and comfort with written communication. Customer Service Representatives may work during regular hours, handling a broader range of communication channels. Both roles require strong customer service skills but differ mainly in work hours and communication methods.

What are the most commonly searched types of Remote Email Chat Support jobs in Tennessee?

The most popular types of Remote Email Chat Support jobs in Tennessee are:

What are popular job titles related to Overnight Remote Email Chat Support jobs in Tennessee?

For Overnight Remote Email Chat Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Email Chat Support jobs in Tennessee look for?

The top searched job categories for Overnight Remote Email Chat Support jobs in Tennessee are:

What cities in Tennessee are hiring for Overnight Remote Email Chat Support jobs?

Cities in Tennessee with the most Overnight Remote Email Chat Support job openings:

Remote Customer Support Specialist

Rooted Talent Solutions

Nashville, TN โ€ข Remote

Contractor

Posted 2 days ago

New


Job description

Employment Type: Independent Contractor / Remote Opportunities

Location: Remote — United States

Job Description:

Rooted Talent Solutions is seeking professional, customer-focused individuals interested in remote customer support opportunities.

Our growing representative network supports a variety of remote customer-service functions, including phone support, chat support, email support, customer account assistance, technical support, and administrative customer-service functions.

The specific responsibilities, schedule, compensation, and requirements depend on the opportunity and client program.

What You May Do

Depending on the opportunity, you may:

  • Respond to customer inquiries by phone
  • Provide chat-based customer support
  • Respond to customer emails
  • Assist customers with account or service questions
  • Troubleshoot basic technical issues
  • Document customer interactions
  • Navigate multiple computer systems
  • Provide accurate information
  • Resolve customer concerns professionally
  • Escalate issues when appropriate
  • Maintain customer confidentiality
  • Meet applicable quality and performance expectations
Why Rooted Talent Solutions?

Work From Home

Perform your work remotely from a professional home environment.

Flexibility

Some opportunities offer flexible scheduling and allow representatives to select available service intervals based on their availability and program requirements.

Multiple Support Channels

Opportunities may include phone, chat, email, technical support, or administrative customer support.

Professional Community

You'll have access to Rooted Talent Solutions resources and a growing community of remote representatives.

U.S.-Based Talent Focus

Rooted Talent Solutions primarily builds its representative network around professionals located in the United States. Our network also includes bilingual talent, including Spanish-speaking representatives.

Basic Requirements

Applicants should have:

  • A reliable computer
  • Reliable internet
  • A professional, distraction-free workspace
  • Strong verbal and/or written communication skills
  • Basic computer proficiency
  • Ability to multitask
  • Ability to work independently
  • Professional customer-service skills
  • Ability to complete required onboarding
  • Ability to complete applicable verification/background screening
  • Ability to successfully complete required training

Specific technical requirements vary by opportunity.

Important

This is not a guaranteed employment or guaranteed-income position.

Opportunities, compensation, schedules, training requirements, equipment requirements, and eligibility requirements vary.

Applicants should carefully review the details of an opportunity before selecting it and should only select an opportunity they are prepared to complete.

Ready to Get Started?

If you're looking for a professional way to work remotely and believe you'd be a strong customer-service representative, we'd love to hear from you.

Complete our application to determine which opportunities may be a fit for you.