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Overnight Remote Chat Support Jobs (NOW HIRING)

Care Coordinator

Austin, TX · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Care Coordinator

Savannah, GA · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Care Coordinator

Indianapolis, IN · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Care Coordinator

Raleigh, NC · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Medical Customer Service Representative

$17.25 - $21.50/hr

Medical Customer Service Representative (Bilingual English/Spanish) - Remote Patient Support & Heal ... Chat You'll act as a key point of contact for patients, helping them navigate services while ...

... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...

... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...

Care Coordinator

Phoenix, AZ · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Care Coordinator

Charlotte, NC · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Care Coordinator

Jacksonville, FL · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

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Overnight Remote Chat Support information

See salary details

$14

$26

$44

How much do overnight remote chat support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for overnight remote chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Overnight Remote Chat Support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Chat Support agent, and why are they important?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are Overnight Remote Chat Support jobs?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

More about Overnight Remote Chat Support jobs
What cities are hiring for Overnight Remote Chat Support jobs? Cities with the most Overnight Remote Chat Support job openings:
What are the most commonly searched types of Remote Chat Support jobs? The most popular types of Remote Chat Support jobs are:
What states have the most Overnight Remote Chat Support jobs? States with the most job openings for Overnight Remote Chat Support jobs include:
Infographic showing various Overnight Remote Chat Support job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Capital Markets Client Service Associate - 3rd Shift (Remote)

Capital Markets Client Service Associate - 3rd Shift (Remote)

Broadridge

New York, NY • Remote

$90K - $100K/yr

Full-time

Posted 19 days ago


Broadridge rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

135th of 148 rated financial services


Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! Our Disclosure Solutions team is seeking aCapital Markets Client Service Associateto support capital markets clients during the overnight shift. In this role, you will serve as theprimary client contactandproject coordinatorfor complex financial document workflows, partnering with corporate issuers, legal teams, investment banking professionals and internal production teams to move projects from intake through proofing, revisions, EDGAR filing, print and delivery.

This role is Remote with a Overnight work schedule.

Schedule: 11:00 PM to 7:00 AM ET, Sunday to Thursday OR Tuesday to Saturday

Responsibilities
  • Serve as themain point of contactfor corporate issuers, legal counsel, investment banking teams and other capital markets clients.

  • Manage financial print and disclosure projects from initial request through final delivery, including composition, proofing, client revisions, EDGAR filing support, print, mail and electronic delivery.

  • Partner closely with internal composition, EDGAR, print production, digital delivery and quality control teams to help ensure work is completed accurately and on schedule.

  • Review client instructions, monitor project status, identify risks andproactively shareupdates, next steps and timing expectations.

  • Support SEC filing and transaction-related workflows, including prospectuses, registration statements, proxy materials, merger documents and other financial disclosures.

  • Troubleshoot and resolve client issues promptly and professionally, escalating concerns when needed to help protect deadlines and client satisfaction.

  • Maintain accurate project notes, job details, client instructions, version history and status updates across internal systems, while upholding quality, confidentiality, security and compliance standards in a highly regulated financial services environment.

  • Balance competing priorities and urgent client requests while maintaining a high level of service and attention to detail during overnight hours.

Requirements

  • Bachelor's degree preferred, or equivalent relevant work experience.

  • Three to five years of experience in client service, project coordination, financial services, legal services, printing, document production or a similar deadline-driven environment.

  • Strong written and verbal communication skills, including the ability to provide clear status updates and manage client expectations effectively.

  • Excellent organization, prioritization, multitasking and follow-through skills in a fast-paced production environment.

  • Proficiency with Microsoft Office(Word, Excel, Outlook and PowerPoint)and Adobe Acrobat Pro.

  • Attention to detail and comfort working with complex, time-sensitive documents, along withsound judgment, composure and accountabilitywhen supporting urgent deadlines.

Preferred Qualifications

  • Experience in financial printing, EDGAR filing, regulatory disclosure, capital markets, legal document production or transaction support

  • Familiarity with SEC forms and filings such as S-1, S-3, S-4, 10-K, 10-Q, 8-K and DEF 14A; and experience supporting corporate issuers, law firms, investment banks or other financial services clients, with comfort using workflow, job management, document management or production tracking systems.

Additional Information

This is a dedicated overnight remote role. Additional hours,days, and holiday coverage may be required based on deadlines and client needs.

Compensation Range: $90,000 - $100,000

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. for this role.

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

Apply by clicking the application link and submitting your information. The deadline to apply for this role is July 31st, 2026.

#LI-EP1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.


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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

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