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Overnight Remote Chat Support Jobs in Florida (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Orlando, FL · Remote

$15.75 - $21/hr

What You'll Do Respond to customer inquiries via phone, email, and chat with professionalism and ... support, or client-facing role Strong communication and problem-solving skills Ability to stay ...

ForgeFit

Remote Customer Service Specialist

Lakeland, FL · Remote

$15.75 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Tampa, FL · Remote

$16 - $21.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Jacksonville, FL · Remote

$15.75 - $20.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Orlando, FL · Remote

$15.75 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 21-40

All JobsChat Support JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Florida

Overnight Remote Chat Support information

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Florida?

The most popular types of Remote Chat Support jobs in Florida are:

What are popular job titles related to Overnight Remote Chat Support jobs in Florida?

For Overnight Remote Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Florida look for?

The top searched job categories for Overnight Remote Chat Support jobs in Florida are:

What cities in Florida are hiring for Overnight Remote Chat Support jobs?

Cities in Florida with the most Overnight Remote Chat Support job openings:

Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.

HealthShare Application Engineer- Overnight Shift (Remote Opportunity)

VetsEZ

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

We are currently looking for a HealthShare Application Engineer -Overnight Shift for a 100% remote position supporting a large federal government healthcare modernization project. This role is responsible for supporting and maintaining InterSystems HealthShare and IRIS environments, including platform administration, production support, automation, CI/CD processes, security integrations, and system performance optimization.
This position requires support of an alternative schedule. Candidates must be available to work either Monday-Friday from 3:00 PM to 12:00 AM EST or 11:00 PM to 8:00 AM EST, with 12-hour weekend shifts (7:00 AM-7:00 PM EST) on Saturday and Sunday.
The candidate must reside within the continental US.
Responsibilities
  • Support and maintain InterSystems HealthShare, Health Connect, IRIS, and related platform technologies in production environments.
  • Develop and implement automation solutions to improve operational efficiency and streamline software delivery processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and deployment processes.
  • Perform system administration activities including installation, configuration, patching, backup, recovery, and performance tuning.
  • Manage certificate lifecycle activities and support security integrations including OAuth, SSO, and ADFS.
  • Provide Tier 3 production support and troubleshooting for HealthShare applications and related infrastructure.
  • Configure and support monitoring, alerting, and operational tools to ensure platform availability and reliability.
  • Collaborate with engineering and operations teams to identify, troubleshoot, and resolve complex technical issues.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
  • 3+ years of professional experience in information technology, healthcare IT, or federal government contracting environments.
  • Hands-on experience supporting InterSystems HealthShare, Health Connect, IRIS, Ensemble, or Cache environments.
  • Experience administering Linux/Unix-based systems and large middleware applications.
  • Experience with cloud platforms such as AWS.
  • Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, Ansible, or similar technologies.
  • Experience with monitoring and observability platforms such as Splunk, Dynatrace, CloudWatch, or equivalent solutions.
  • Familiarity with OAuth, SSO, certificate management, and enterprise authentication technologies.
  • Knowledge of Agile methodologies, DevOps practices, and modern software delivery processes.
  • Strong analytical, troubleshooting, and communication skills.

Additional Qualifications
  • Experience supporting Department of Veterans Affairs (VA) healthcare systems or other federal healthcare programs.
  • Experience with healthcare interoperability platforms and technologies.
  • AWS Certified Solutions Architect Associate or similar cloud certification.
  • Experience with Python scripting and infrastructure automation.
  • Experience supporting highly available production environments and on-call operations.

Security Clearance Requirements
  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits
  • Medical/Dental/Vision.
  • 401k with Employer Match.
  • PTO + Federal Holidays.
  • Corporate Laptop.
  • Training Opportunities.
  • Remote Opportunity.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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