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Overnight Progressive Customer Service Jobs (NOW HIRING)

Stinker Stores

Customer Service (Overnight)

Nampa, ID · On-site

$15.75 - $21/hr

Schedule : 9pm-7am - Days and times may vary; including weekends, evenings, and some holidays Location: 1902 N Franklin Blvd, Nampa, ID., 83687 Customer Service Specialist Our Customer Service ...

Stinker Stores

Customer Service (Overnight)

Nampa, ID · On-site

$15.75 - $21/hr

Schedule : 9pm-7am - Days and times may vary; including weekends, evenings, and some holidays Location: 1902 N Franklin Blvd, Nampa, ID., 83687 Customer Service Specialist Our Customer Service ...

Xylem

Customer Service Manager

Morton Grove, IL · On-site

$115K - $130K/yr

Bachelor's degree in Business, Marketing, Engineering, or a related field. * 5 or more years of progressive customer service leadership experience. * At least 2 years of people management experience ...

Xylem

Customer Service Manager

Morton Grove, IL

$115K - $130K/yr

Bachelor's degree in Business, Marketing, Engineering, or a related field. * 5 or more years of progressive customer service leadership experience. * At least 2 years of people management experience ...

FFL Brands

Customer Service Lead - Hybrid

Boulder, CO · On-site

$22 - $25/hr

Experience: 3+ years of progressive customer service experience, ideally in a technical support, luxury retail, or mechanical product environment. * A Strategic Mindset: The ability to professionally ...

PLS

Overnight Customer Service Representative

Brooklyn, NY · On-site

$17 - $18.50/hr

Overnight Customer Service Representative This job is located at 3137 Fulton Street, Brooklyn, NY, 11208 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People - Location ...

PLS

Overnight Customer Service Representative

Cypress, TX · On-site

$13.75 - $18.75/hr

Overnight Customer Service Representative This job is located at 20503 FM 529 RD, Cypress, TX 77433 PLS Overview: Why PLS? Because You Deserve Better! ® PLS--which stands for People - Location ...

PLS

Overnight Customer Service Representative

Aledo, TX · On-site

$15.75 - $21.25/hr

Overnight Customer Service Representative This job is located at 8601 Camp Bowie W., Fort Worth, TX 76116 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People - Location ...

PLS

Overnight Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Overnight Customer Service Representative This job is located at 4134 S. Archer Ave, Chicago, IL 60632 PLS Overview: Why PLS? Because You Deserve Better! ® PLS--which stands for People - Location ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$99K - $122K/yr

Adaptability - thrives in dynamic environments with shifting priorities, order complexity, and evolving customer needs POSITION REQUIREMENTS * 5+ years of progressive customer service experience ...

PLS

Overnight Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Overnight Customer Service Representative This job is located at 6602 Preston HWY, Louisville, KY 40129 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

FFL Brands

Customer Service Lead - Hybrid

Boulder, CO · On-site

$22 - $25/hr

Experience: 3+ years of progressive customer service experience, ideally in a technical support, luxury retail, or mechanical product environment. * A Strategic Mindset: The ability to professionally ...

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Overnight Progressive Customer Service information

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How much do overnight progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight progressive customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Progressive Customer Service vs Overnight Customer Service?

AspectOvernight Progressive Customer ServiceOvernight Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentNight shifts, call centers, or retail settingsNight shifts, call centers, or retail settings
Industry UsageCommon in retail, telecom, and service industriesCommon in retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, and upsellingHandling customer inquiries, resolving issues, and processing transactions

Both roles involve overnight shifts and customer interaction, but Overnight Progressive Customer Service emphasizes upselling and customer retention strategies, while Overnight Customer Service focuses more on resolving inquiries and processing transactions. The roles are similar in credentials and work environment, making them often compared by job seekers in the customer service industry.

What is an overnight progressive customer service representative?

An Overnight Progressive Customer Service representative is a professional who provides customer support for Progressive Insurance during nighttime or overnight hours. Their main responsibilities include assisting customers with policy questions, claims, payments, and troubleshooting issues outside of regular business hours. They typically work in call centers or remotely, ensuring that customers have access to support 24/7. This role requires strong communication skills, the ability to work independently, and a willingness to work non-traditional hours. Overnight representatives play a crucial role in maintaining high customer satisfaction and supporting Progressive’s commitment to continuous service.

What are some unique challenges faced in an overnight progressive customer service role, and how can I prepare for them?

Overnight progressive customer service roles often involve working independently during non-traditional hours and handling complex or escalated issues that arise outside regular business times. You may face challenges such as staying alert during night shifts, managing increased responsibility with less immediate supervision, and resolving urgent customer needs. To prepare, it's helpful to develop strong self-management skills, maintain consistent sleep schedules, and become familiar with escalation protocols and support resources available during overnight hours. Building resilience and excellent problem-solving abilities will also help you thrive in this environment.

What are the key skills and qualifications needed to thrive as an overnight progressive customer service representative, and why are they important?

To thrive as an Overnight Progressive Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and company-specific platforms is often required. Patience, resilience, and the ability to work independently during late hours are essential soft skills in this role. These competencies ensure effective customer support, high satisfaction, and reliable performance during non-standard business hours.
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Overnight Progressive Customer Service jobs near you
Infographic showing various Overnight Progressive Customer Service job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Overnight Customer Service Representative

Carroll Motor Fuels

Woodsboro, MD • On-site

$16 - $21.75/hr

Other

Re-posted 10 days ago

Job description

Overnight Customer Service Representative

Hot Job

Store 31 - Woodsboro, MD 21798

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

Job Summary:

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 18 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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