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Overnight Progressive Customer Service Jobs (NOW HIRING)

R0285421 At Wegmans our mission is to provide incredible service and help our customers live healthier better lives through food. In this role, you'll work with the overnight team, playing an ...

Overnight Customer Service

Westminster, CO · On-site

$16.75 - $23/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

Customer Service Manager

Delaware, OH · On-site

$108K - $184K/yr

Bachelor's degree in Business, Supply Chain, Operations, Communications, or related field preferred. * 10+ years of progressive customer service, operations, or commercial support experience. * Prior ...

Overnight Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Overnight Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Overnight Progressive Customer Service information

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$9

$18

$26

How much do overnight progressive customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for overnight progressive customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at Progressive?

Getting hired as an Overnight Progressive Customer Service representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should demonstrate strong communication skills, customer service experience, and the ability to work overnight shifts. The hiring process is competitive but accessible with relevant experience and a good interview performance.

How much does a call center representative make at Progressive?

A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and incentives.

What is the difference between Overnight Progressive Customer Service vs Overnight Customer Service?

AspectOvernight Progressive Customer ServiceOvernight Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentNight shifts, call centers, or retail settingsNight shifts, call centers, or retail settings
Industry UsageCommon in retail, telecom, and service industriesCommon in retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, and upsellingHandling customer inquiries, resolving issues, and processing transactions

Both roles involve overnight shifts and customer interaction, but Overnight Progressive Customer Service emphasizes upselling and customer retention strategies, while Overnight Customer Service focuses more on resolving inquiries and processing transactions. The roles are similar in credentials and work environment, making them often compared by job seekers in the customer service industry.

What is an Overnight Progressive Customer Service representative?

An Overnight Progressive Customer Service representative is a professional who provides customer support for Progressive Insurance during nighttime or overnight hours. Their main responsibilities include assisting customers with policy questions, claims, payments, and troubleshooting issues outside of regular business hours. They typically work in call centers or remotely, ensuring that customers have access to support 24/7. This role requires strong communication skills, the ability to work independently, and a willingness to work non-traditional hours. Overnight representatives play a crucial role in maintaining high customer satisfaction and supporting Progressive’s commitment to continuous service.

What are some unique challenges faced in an overnight progressive customer service role, and how can I prepare for them?

Overnight progressive customer service roles often involve working independently during non-traditional hours and handling complex or escalated issues that arise outside regular business times. You may face challenges such as staying alert during night shifts, managing increased responsibility with less immediate supervision, and resolving urgent customer needs. To prepare, it's helpful to develop strong self-management skills, maintain consistent sleep schedules, and become familiar with escalation protocols and support resources available during overnight hours. Building resilience and excellent problem-solving abilities will also help you thrive in this environment.

Is Progressive 24 hour customer service hours?

Progressive's customer service for the Overnight Progressive Customer Service role typically operates 24 hours a day to provide around-the-clock support. Employees in this role may work overnight shifts and need to be prepared for flexible scheduling to assist customers at any time.

What are the key skills and qualifications needed to thrive as an Overnight Progressive Customer Service representative, and why are they important?

To thrive as an Overnight Progressive Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and company-specific platforms is often required. Patience, resilience, and the ability to work independently during late hours are essential soft skills in this role. These competencies ensure effective customer support, high satisfaction, and reliable performance during non-standard business hours.

Can I work for Progressive from home?

Overnight Progressive Customer Service roles are typically performed in a call center environment, but some positions may offer remote or work-from-home options depending on the company's policies and the specific role. Candidates should review the job listing for remote work eligibility and required equipment or certifications. Flexibility for remote work varies by position and location.
More about Overnight Progressive Customer Service jobs
What cities are hiring for Overnight Progressive Customer Service jobs? Cities with the most Overnight Progressive Customer Service job openings:
What are the most commonly searched types of Progressive Customer Service jobs? The most popular types of Progressive Customer Service jobs are:
What states have the most Overnight Progressive Customer Service jobs? States with the most job openings for Overnight Progressive Customer Service jobs include:
What job categories do people searching Overnight Progressive Customer Service jobs look for? The top searched job categories for Overnight Progressive Customer Service jobs are:
Infographic showing various Overnight Progressive Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Overnight Bakery Customer Service

Overnight Bakery Customer Service

Wegmans

Liverpool, NY • On-site

$18 - $18.50/hr

Part-time

Medical, Life, Retirement, PTO

Posted 9 days ago


Wegmans Food Markets rating

7.8

Company rating: 7.8 out of 10

Based on 807 frontline employees who took The Breakroom Quiz

6th of 119 rated grocery stores


Job description

Schedule: Part time Availability: Morning, Overnight (Includes Weekends). Shifts start as early as 3am Age Requirement: Must be 18 years or older Location: Liverpool, NY Address: 7519 Oswego Road Pay: $18 - $18.50 / hour Job Posting: 06/24/2026 Job Posting End: 07/10/2026 Job ID:R0285421

At Wegmans our mission is to provide incredible service and help our customers live healthier better lives through food. In this role, you'll work with the overnight team, playing an integral part in supporting the bakery department's daytime operations, producing and ensuring the freshest bakery items are available for our customers. If you have a passion for baking and enjoy working in a fast-paced environment, this could be the role for you!

What will I do?

  • Provide incredible service to our customers
  • Bake products, take orders, and prepare items for display by slicing, packaging and labeling the products
  • Keep our shelves stocked with fresh items
  • May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with a 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with a 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.


What Wegmans Food Markets employees say

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About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916