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Overnight Progressive Customer Service Jobs (NOW HIRING)

LPT Retail Management Services

CSR-OVERNIGHT

Tucson, AZ · On-site

$15.50 - $21/hr

Csr-Overnight Lpt 1302 Cortaro - Tucson, Az 85742 Overview Education Level None Travel Percentage None Category Retail Description We are looking for smiling faces! Our team expectations are:

VOLT

Overnight Customer Service Rep

Chicago Heights, IL · On-site

$23/hr

As an Overnight Customer Service Rep you will: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries ...

Wegmans

Overnight Bakery Customer Service

Liverpool, NY

$18 - $18.50/hr

R0285421 At Wegmans our mission is to provide incredible service and help our customers live healthier better lives through food. In this role, youll work with the overnight team, playing an integral ...

Wegmans

Overnight Bakery Customer Service

Liverpool, NY · On-site

$18 - $18.50/hr

R0285421 At Wegmans our mission is to provide incredible service and help our customers live healthier better lives through food. In this role, you'll work with the overnight team, playing an ...

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Overnight Progressive Customer Service information

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How much do overnight progressive customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for overnight progressive customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How hard is it to get hired at Progressive?

Getting hired as an Overnight Progressive Customer Service representative typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates should demonstrate strong communication skills, customer service experience, and the ability to work overnight shifts. The hiring process is competitive but accessible with relevant experience and a good interview performance.

How much does a call center representative make at Progressive?

A call center representative at Progressive typically earns around $15 to $20 per hour, depending on experience and location. The role often involves customer service skills and familiarity with insurance products, with some positions offering additional benefits and incentives.

What is the difference between Overnight Progressive Customer Service vs Overnight Customer Service?

AspectOvernight Progressive Customer ServiceOvernight Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentNight shifts, call centers, or retail settingsNight shifts, call centers, or retail settings
Industry UsageCommon in retail, telecom, and service industriesCommon in retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, and upsellingHandling customer inquiries, resolving issues, and processing transactions

Both roles involve overnight shifts and customer interaction, but Overnight Progressive Customer Service emphasizes upselling and customer retention strategies, while Overnight Customer Service focuses more on resolving inquiries and processing transactions. The roles are similar in credentials and work environment, making them often compared by job seekers in the customer service industry.

What is an Overnight Progressive Customer Service representative?

An Overnight Progressive Customer Service representative is a professional who provides customer support for Progressive Insurance during nighttime or overnight hours. Their main responsibilities include assisting customers with policy questions, claims, payments, and troubleshooting issues outside of regular business hours. They typically work in call centers or remotely, ensuring that customers have access to support 24/7. This role requires strong communication skills, the ability to work independently, and a willingness to work non-traditional hours. Overnight representatives play a crucial role in maintaining high customer satisfaction and supporting Progressive’s commitment to continuous service.

What are some unique challenges faced in an overnight progressive customer service role, and how can I prepare for them?

Overnight progressive customer service roles often involve working independently during non-traditional hours and handling complex or escalated issues that arise outside regular business times. You may face challenges such as staying alert during night shifts, managing increased responsibility with less immediate supervision, and resolving urgent customer needs. To prepare, it's helpful to develop strong self-management skills, maintain consistent sleep schedules, and become familiar with escalation protocols and support resources available during overnight hours. Building resilience and excellent problem-solving abilities will also help you thrive in this environment.

Is Progressive 24 hour customer service hours?

Progressive's customer service for the Overnight Progressive Customer Service role typically operates 24 hours a day to provide around-the-clock support. Employees in this role may work overnight shifts and need to be prepared for flexible scheduling to assist customers at any time.

What are the key skills and qualifications needed to thrive as an Overnight Progressive Customer Service representative, and why are they important?

To thrive as an Overnight Progressive Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and company-specific platforms is often required. Patience, resilience, and the ability to work independently during late hours are essential soft skills in this role. These competencies ensure effective customer support, high satisfaction, and reliable performance during non-standard business hours.

Can I work for Progressive from home?

Overnight Progressive Customer Service roles are typically performed in a call center environment, but some positions may offer remote or work-from-home options depending on the company's policies and the specific role. Candidates should review the job listing for remote work eligibility and required equipment or certifications. Flexibility for remote work varies by position and location.
More about Overnight Progressive Customer Service jobs
What cities are hiring for Overnight Progressive Customer Service jobs? Cities with the most Overnight Progressive Customer Service job openings:
What are the most commonly searched types of Progressive Customer Service jobs? The most popular types of Progressive Customer Service jobs are:
What states have the most Overnight Progressive Customer Service jobs? States with the most job openings for Overnight Progressive Customer Service jobs include:
What job categories do people searching Overnight Progressive Customer Service jobs look for? The top searched job categories for Overnight Progressive Customer Service jobs are:
Overnight Progressive Customer Service jobs near you
Infographic showing various Overnight Progressive Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR-OVERNIGHT

LPT Retail Management Services

Tucson, AZ • On-site

$15.50 - $21/hr

Other

Posted 19 days ago

Job description

Csr-Overnight

Lpt 1302 Cortaro - Tucson, Az 85742

Overview

Education Level None Travel Percentage None Category Retail

Description

We are looking for smiling faces! Our team expectations are:

  • Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
    • Follow company policies with regard to cash control, proper safe operation.
    • Follow correct vendor check-in procedures.
    • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condition.
  • Other duties may be assigned from time to time by the Store Manager.
  • This is a 3rd Shift position
Qualifications
  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Good personal grooming habits.
  • Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.

Statements included in this job profile do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances change

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