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Remote Progressive Customer Service Jobs (NOW HIRING)

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

You are thorough in your work and with tracking progress on your tasks * Self Managing : Can work ... Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

You are thorough in your work and with tracking progress on your tasks * Self Managing : Can work ... Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote ...

Express Employment

Remote Customer Service

Norman, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

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How much do remote progressive customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote progressive customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does a call center representative make at Progressive?

A remote Progressive customer service representative typically earns around $15 to $20 per hour, depending on experience and location. The role often involves using customer management tools and requires good communication skills, with some positions offering additional benefits or incentives.

Does Progressive provide equipment to work from home?

Progressive's remote customer service roles typically do not include providing equipment; employees are usually expected to use their own computers and internet connection. However, some positions may offer stipends or support for necessary tools. It is advisable to confirm specific equipment policies during the application process or onboarding.

How much does Progressive pay remote workers?

Progressive offers remote customer service positions with pay rates typically ranging from $15 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires strong communication skills and familiarity with customer service tools.

What is the difference between Remote Progressive Customer Service vs Remote Customer Support?

AspectRemote Progressive Customer ServiceRemote Customer Support
CredentialsBasic customer service skills, sometimes certifications in communicationBasic customer service skills, often similar certifications
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Industry UsageCommon in retail, telecom, tech companiesCommon across various industries including tech, retail, healthcare
Job FocusHandling customer inquiries, troubleshooting, resolving issuesHandling customer inquiries, troubleshooting, resolving issues

Remote Progressive Customer Service and Remote Customer Support roles are similar in credentials, work environment, and industry usage. The main difference lies in the emphasis on progressive training and career growth opportunities in Remote Progressive Customer Service, which often includes additional training programs aimed at advancing within customer service roles.

Does Progressive offer remote jobs?

Progressive offers remote customer service positions, including roles like Remote Progressive Customer Service. These jobs typically require strong communication skills and may involve working with customer management tools from home. Remote opportunities are available for qualified candidates seeking flexible schedules.
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Remote Progressive Customer Service jobs near you

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Re-posted 14 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree