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Remote Progressive Customer Service Jobs (NOW HIRING)

... service standards, & customer experience objectives. * Build remote call center structures ... Bachelor's degree required; advanced degree preferred. * 10+ years of progressive customer support ...

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Remote Progressive Customer Service information

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How much do remote progressive customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote progressive customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Progressive Customer Service vs Remote Customer Support?

AspectRemote Progressive Customer ServiceRemote Customer Support
CredentialsBasic customer service skills, sometimes certifications in communicationBasic customer service skills, often similar certifications
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Industry UsageCommon in retail, telecom, tech companiesCommon across various industries including tech, retail, healthcare
Job FocusHandling customer inquiries, troubleshooting, resolving issuesHandling customer inquiries, troubleshooting, resolving issues

Remote Progressive Customer Service and Remote Customer Support roles are similar in credentials, work environment, and industry usage. The main difference lies in the emphasis on progressive training and career growth opportunities in Remote Progressive Customer Service, which often includes additional training programs aimed at advancing within customer service roles.

More about Remote Progressive Customer Service jobs
What cities are hiring for Remote Progressive Customer Service jobs? Cities with the most Remote Progressive Customer Service job openings:
What are the most commonly searched types of Progressive Customer Service jobs? The most popular types of Progressive Customer Service jobs are:
What states have the most Remote Progressive Customer Service jobs? States with the most job openings for Remote Progressive Customer Service jobs include:

Customer Service Representative (Remote)

Jobs for Humanity

Oklahoma City, OK โ€ข Remote

$14.75 - $20.25/hr

Full-time

Posted 28 days ago


Job description

Company Description

LesBaird Consulting LLC is a consulting firm that provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company focuses on delivering tailored solutions that align with each client's unique goals and organizational needs.

The firm specializes in areas such as business strategy, administrative support, project coordination, and client service management. By combining practical industry knowledge with a results-driven approach, LesBaird Consulting LLC aims to help organizations enhance productivity, optimize workflows, and strengthen overall performance.

With a commitment to professionalism and reliability, LesBaird Consulting LLC works closely with clients to understand their challenges and develop effective, scalable solutions. The company emphasizes clear communication, attention to detail, and a customer-focused mindset in all its engagements.

Although operating as a smaller or emerging firm, LesBaird Consulting LLC strives to deliver high-quality consulting services that support business success in a competitive and evolving marketplace.

Job Description

We're looking for a Customer Service Representative to join our team in Oklahoma City, United States. This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers. In this role, you'll be the voice of our organization, providing friendly, empathetic, and professional assistance to customers across multiple channels. You'll play a vital part in building lasting relationships and ensuring customer satisfaction with every interaction.

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
  • Provide product information and recommendations tailored to customer needs
  • Identify opportunities to enhance customer experience and suggest process improvements
  • Escalate complex issues to appropriate departments while keeping customers informed of progress
  • Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions
  • Meet performance targets for response time, resolution rate, and customer satisfaction scores
  • Collaborate with team members to share best practices and support one another in delivering excellent service
  • Adapt to changing priorities and handle multiple customer requests simultaneously
Qualifications

**Required:**

  • 2+ years of customer service experience in a professional environment
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and critical thinking skills
  • Proficiency with customer relationship management (CRM) software
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Active listening skills and genuine empathy for customer concerns
  • Reliable internet connection and a quiet, professional workspace for remote work
  • Comfortable working independently while remaining a collaborative team member

**Preferred:**

  • Experience working in a remote or virtual environment
  • Familiarity with ticketing or help desk systems
  • Knowledge of multiple communication platforms and tools
  • Experience with sales, upselling, or cross-selling techniques
  • Certification in customer service or related field
  • Experience in a specific industry relevant to our organization
Additional Information

All your information will be kept confidential according to EEO guidelines.